Aurocin CeraDerm Ear Cleanser for Dogs & Cats - US 6711
Aurocin CeraDerm Ear Cleanser for Dogs & Cats - US 6711
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- We offer worldwide shipping to all countries and regions
- Free shipping is available on all orders
- The return request is submitted within 30 days of confirmed delivery
Cleans, Deodorizes, and Supports Healthy Ears
Product Description
Aurocin CeraDerm Ear Cleanser is a veterinary-formulated solution designed to clean, dry, and deodorize the ear canals of dogs and cats. The salicylic acid–based formula helps loosen wax, dirt, and debris, while soothing ingredients like aloe and ceramides help moisturize the ear canal and support healthy skin barrier function.
Benefits
- Deep Cleansing: Helps remove wax, dirt, and debris from ear canals.
- Drying Support: Aids in drying the ear canal after cleaning.
- Odor Control: Helps reduce odors associated with ear buildup.
- Skin Soothing: Aloe and oat help calm sensitive ear canal skin.
- Barrier Support: Ceramides help maintain healthy ear skin integrity.
Ingredients
Active Ingredient: Salicylic Acid 0.15%
Inactive Ingredients: Water, SD Alcohol 40-B, propylene glycol, glycerin, benzoic acid, benzyl alcohol, disodium oleamido MIPA sulfosuccinate, nonoxynol-12, docusate sodium, lactic acid, aloe barbadensis leaf juice, avena sativa (oat) kernel extract, ceramide EOP, ceramide EOS, ceramide NP, fragrance, potassium sorbate, tetrasodium EDTA.
How to Use
Directions for Use
- Moisten Cotton: Saturate a cotton ball or pad with cleanser.
- Clean Entrance: Gently place at the ear canal opening.
- Fill Canal: Lift the ear flap and fill the canal with solution if needed.
- Massage Base: Massage the ear base gently for about 60 seconds.
- Wipe Excess: Allow head shaking, then wipe away debris.
- Repeat Use: Use about twice weekly or as directed by a veterinarian.
Additional Information
Precautions
- External Use: For dogs and cats only.
- Avoid Eyes: Prevent contact with eyes and mucous membranes.
- Ruptured Eardrum: Do not use if eardrum rupture is suspected.
- Stop if Irritated: Discontinue use if irritation worsens.
- Proper Storage: Store at room temperature; do not freeze.
Shipping & Returns
We offer ground, express, priority, and international delivery; see our shipping policy for details.
For return instructions or product concerns, please refer to our detailed refund policy.
Frequently Asked Questions
Q1: What is Aurocin CeraDerm Ear Cleanser used for?
Ans: Aurocin CeraDerm Ear Cleanser is used to clean, dry, and deodorize the ears of dogs and cats. The formula helps remove wax and debris, supports ear canal skin health, and reduces odor-causing buildup.
Q2: What is the active ingredient in Aurocin CeraDerm Ear Cleanser?
Ans: The active ingredient in Aurocin CeraDerm Ear Cleanser is salicylic acid 0.15%. Salicylic acid helps loosen and exfoliate earwax, dirt, and debris, supporting cleaner, healthier ear canals.
Q3: How often should Aurocin CeraDerm Ear Cleanser be used?
Ans: Aurocin CeraDerm Ear Cleanser is typically used about twice per week or as directed by a veterinarian. Regular use helps maintain ear hygiene and reduce recurring wax and debris buildup.
Q4: Can Aurocin CeraDerm Ear Cleanser help with ear odor?
Ans: Yes. Aurocin CeraDerm Ear Cleanser helps reduce ear odor by removing debris and buildup that can contribute to unpleasant smells, while supporting a cleaner, healthier ear environment.
Q5: How do I properly apply Aurocin CeraDerm Ear Cleanser?
Ans: Apply Aurocin CeraDerm Ear Cleanser by moistening a cotton ball or filling the ear canal, massaging the ear base gently, allowing the pet to shake its head, and wiping away loosened debris.
Q6: Is Aurocin CeraDerm Ear Cleanser safe for both dogs and cats?
Ans: Aurocin CeraDerm Ear Cleanser is formulated for external use in dogs and cats. Use only as directed, and discontinue use if irritation occurs or worsens; consult a veterinarian if needed.
Q7: Does Aurocin CeraDerm Ear Cleanser help soothe ear skin?
Ans: Yes. Aurocin CeraDerm Ear Cleanser contains aloe, oat extract, and ceramides that help moisturize and soothe the ear canal while supporting healthy skin barrier function.
Q8: Can Aurocin CeraDerm Ear Cleanser be used if a ruptured eardrum is suspected?
Ans: No. Aurocin CeraDerm Ear Cleanser should not be used if a ruptured eardrum is suspected. Consult a veterinarian for proper diagnosis and treatment before applying any ear products.
Q9: How should Aurocin CeraDerm Ear Cleanser be stored?
Ans: Store Aurocin CeraDerm Ear Cleanser at room temperature and avoid freezing. Proper storage helps maintain the product’s effectiveness and consistency throughout its use.
Thank you for shopping with us. This Shipping Policy outlines how and when orders are processed, shipped, and delivered after being placed on our website. By placing an order, you agree to the terms described below.
1. Order Processing Time
Order Cut-Off Time: Orders placed on business days before 6:00 PM local business time are considered received on the same day.
Orders placed after 6:00 PM, on weekends, or on public holidays will be processed on the next business day.
Processing Time: Orders are typically processed and prepared for shipment within 1–5 business days after the order is received.
Processing time includes order verification, quality checks, and packaging.
Processing time does not include shipping or delivery time.
2. Shipping Methods and Delivery Time
We currently offer the following shipping methods at checkout:
Priority Shipping: $5.99
Expected delivery time: 1–2 business days
Standard Shipping: $2.99
Expected delivery time: 3–6 business days
Free Shipping: $0
Expected delivery time: 5–8 business days
Delivery times are estimated from the time the order has been shipped and may vary depending on the shipping destination, carrier operations, weather conditions, holidays, or other unforeseen delays.
Estimated delivery times are provided for reference only and are not guaranteed.
3. Shipping Carriers
We work with reliable third-party shipping carriers to deliver your orders safely and efficiently. Carrier selection is determined based on destination, package size, and service availability.
Carrier delays are outside of our control, and we are not responsible for delays caused by the carrier.
4. Shipping Costs
We ship orders to addresses within the United States.
Shipping costs are displayed at checkout based on the shipping method selected by the customer.
Available shipping options may include Priority Shipping, Standard Shipping, and Free Shipping.
No additional standard shipping fees will be charged beyond the shipping cost shown at checkout.
5. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing tracking information if available.
Please allow up to 48 hours for tracking details to become active.
6. Incorrect or Incomplete Address
Please ensure that your shipping address is accurate and complete at checkout.
We are not responsible for delays caused by incorrect or incomplete address information, or for packages that are lost or undeliverable due to address errors.
Additional shipping or handling fees may apply for re-delivery.
7. Lost or Delayed Shipments
If your order has not arrived within the estimated delivery timeframe, please contact our customer support team.
We will assist in investigating the issue with the carrier.
While we strive to help resolve shipping issues, we are not responsible for delays or losses caused by third-party carriers.
8. Damaged Packages
If your package arrives damaged, please contact us within a reasonable time after delivery and provide clear photos of the damaged packaging and items.
We will review the case and assist according to our Return & Refund Policy.
9. Policy Updates
We reserve the right to modify or update this Shipping Policy at any time.
Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Shipping Policy or your order status, please contact us using the contact information provided in the footer.
Thank you for shopping with us. This Return & Refund Policy explains the terms and conditions under which returns and refunds are accepted for purchases made through our website. By placing an order, you agree to the terms outlined below.
1. No Exchange Policy
We do not offer exchanges at this time.
This policy allows us to maintain efficient inventory management, faster order processing, and consistent product availability for all customers. If you would like a different item, size, color, or version, please return the original item (if eligible) and place a new order separately.
2. Return Eligibility
You may request a return if all of the following conditions are met:
The return request is submitted within 30 days of confirmed delivery
The item is unused, unwashed, and in its original condition
The item includes all original packaging, tags, accessories, and documentation
The item is not listed as non-returnable (see Section 3)
Returns requested after the 30-day period will not be accepted.
3. Non-Returnable Items
The following items are not eligible for return:
Items marked as Final Sale or Non-Returnable at the time of purchase
Gift cards or store credit
Digital products or downloadable content
Items that show signs of use, damage, or alteration not caused by us
4. How to Initiate a Return
To start a return, please contact our customer support team and provide:
Your order number
The item(s) you wish to return
Reason for return (for internal reference only)
Returns sent without prior authorization may be refused.
5. Return Shipping
Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
We recommend using a trackable shipping method, as we are not responsible for lost or damaged return shipments.
Original shipping fees are non-refundable, except where required by law.
6. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved:
Refunds will be issued to the original payment method
Processing typically takes 1–3 business days, depending on your payment provider
Refund amounts may be reduced for items returned in unacceptable condition
7. Damaged or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, please contact us within a reasonable time after delivery and provide clear photos of the issue. We will review the case and, if approved, issue a refund in accordance with this policy.
8. Refused or Undeliverable Shipments
Orders that are refused or returned due to incorrect shipping information may be subject to additional handling or shipping fees, which may be deducted from the refund amount.
9. Policy Updates
We reserve the right to update or modify this Return & Refund Policy at any time. Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Return & Refund Policy or need assistance with a return, please contact us using the contact information provided in the footer.
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