Vetoquinol Cerumene Ear Cleansing Liquid for Dogs and Cats (4 oz) - US 8160
Vetoquinol Cerumene Ear Cleansing Liquid for Dogs and Cats (4 oz) - US 8160
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- We offer worldwide shipping to all countries and regions
- Free shipping is available on all orders
- The return request is submitted within 30 days of confirmed delivery
Ear Wax Softening & Deep Cleansing Solution
Product Description
Vetoquinol Cerumene Ear Cleaning Solution is formulated to help soften and loosen accumulated earwax and debris in dogs and cats. Its ceruminolytic action supports thorough ear canal cleansing and prepares the ear for routine hygiene or medicated treatments. The gentle formula is designed for regular ear maintenance under veterinary guidance.
Benefits
- Wax Softening: Helps loosen hardened earwax buildup.
- Deep Cleansing: Aids removal of dirt and debris.
- Pre-Treatment Prep: Prepares the ear canal for medications.
- Routine Maintenance: Supports ongoing ear hygiene.
- Gentle Formula: Designed for safe topical ear use.
Ingredients
Active Ingredient: Squalane 25%.
Inactive Ingredients: Mineral Oil, Isopropyl Myristate.
How to Use
Directions For Use
- Fill Canal: Gently fill the ear canal with the solution.
- Massage Base: Massage the ear base to loosen wax.
- Allow Shaking: Let the pet shake its head naturally.
- Wipe Clean: Remove excess with cotton or a soft cloth.
- Repeat Weekly: Use weekly or as directed by the veterinarian.
Additional Information
Precautions
- External Use Only: For topical ear use in pets.
- Avoid Contamination: Do not touch the applicator to your ear.
- Monitor Irritation: Discontinue if redness develops.
- Veterinary Advice: Consult a vet for persistent ear issues.
- Proper Storage: Store in a cool, dry place.
Possible Side Effects
- Mild Irritation: Rare temporary redness possible.
- Head Shaking: Normal response after application.
- Oily Residue: Temporary residue may remain around the ear.
- Sensitivity Reaction: Discontinue if adverse signs occur.
Shipping & Returns
We offer ground, express, priority, and international delivery; see our shipping policy for details.
For return instructions or product concerns, please refer to our detailed refund policy.
Frequently Asked Questions
Q1: What is Vetoquinol Cerumene Ear Cleaning Solution used for?
Ans: Vetoquinol Cerumene Ear Cleaning Solution is designed to soften and loosen earwax and debris in dogs and cats. It supports ear hygiene and prepares the ear canal for easier cleaning or application of prescribed ear medications.
Q2: How often should Cerumene be used?
Ans: Cerumene may be used weekly for routine ear maintenance or as directed by a veterinarian. Frequency depends on your pet’s tendency toward wax buildup and overall ear health.
Q3: How do I properly apply Cerumene to my pet’s ear?
Ans: Fill the ear canal with the solution, gently massage the base of the ear to help loosen wax, allow your pet to shake its head, then wipe away excess liquid and debris with a clean cotton ball.
Q4: Can Cerumene be used before medicated ear drops?
Ans: Yes, Cerumene is often used as a pre-cleaning step. Softening and removing wax allows medicated ear drops to better reach the affected areas within the ear canal.
Q5: Is Cerumene safe for pets with sensitive ears?
Ans: Cerumene is formulated for gentle topical use; however, pets with severe ear conditions should be evaluated by a veterinarian before starting any ear cleaning routine.
Q6: Does Cerumene treat ear infections?
Ans: Cerumene is a cleansing solution and does not contain antibiotics or antifungal medications. Ear infections require veterinary diagnosis and appropriate prescription treatment.
Q7: Are there side effects associated with Cerumene?
Ans: Most pets tolerate Cerumene well. Mild temporary irritation or head shaking may occur after application. Discontinue use and consult a veterinarian if irritation persists.
Q8: Can Cerumene be used on puppies and kittens?
Ans: Cerumene may be used in young pets under veterinary guidance. Consult your veterinarian to determine the appropriate frequency and ensure safe ear care practices for growing animals.
Thank you for shopping with us. This Shipping Policy outlines how and when orders are processed, shipped, and delivered after being placed on our website. By placing an order, you agree to the terms described below.
1. Order Processing Time
Order Cut-Off Time: Orders placed on business days before 6:00 PM local business time are considered received on the same day.
Orders placed after 6:00 PM, on weekends, or on public holidays will be processed on the next business day.
Processing Time: Orders are typically processed and prepared for shipment within 1–5 business days after the order is received.
Processing time includes order verification, quality checks, and packaging.
Processing time does not include shipping or delivery time.
2. Shipping Methods and Delivery Time
We currently offer the following shipping methods at checkout:
Priority Shipping: $5.99
Expected delivery time: 1–2 business days
Standard Shipping: $2.99
Expected delivery time: 3–6 business days
Free Shipping: $0
Expected delivery time: 5–8 business days
Delivery times are estimated from the time the order has been shipped and may vary depending on the shipping destination, carrier operations, weather conditions, holidays, or other unforeseen delays.
Estimated delivery times are provided for reference only and are not guaranteed.
3. Shipping Carriers
We work with reliable third-party shipping carriers to deliver your orders safely and efficiently. Carrier selection is determined based on destination, package size, and service availability.
Carrier delays are outside of our control, and we are not responsible for delays caused by the carrier.
4. Shipping Costs
We ship orders to addresses within the United States.
Shipping costs are displayed at checkout based on the shipping method selected by the customer.
Available shipping options may include Priority Shipping, Standard Shipping, and Free Shipping.
No additional standard shipping fees will be charged beyond the shipping cost shown at checkout.
5. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing tracking information if available.
Please allow up to 48 hours for tracking details to become active.
6. Incorrect or Incomplete Address
Please ensure that your shipping address is accurate and complete at checkout.
We are not responsible for delays caused by incorrect or incomplete address information, or for packages that are lost or undeliverable due to address errors.
Additional shipping or handling fees may apply for re-delivery.
7. Lost or Delayed Shipments
If your order has not arrived within the estimated delivery timeframe, please contact our customer support team.
We will assist in investigating the issue with the carrier.
While we strive to help resolve shipping issues, we are not responsible for delays or losses caused by third-party carriers.
8. Damaged Packages
If your package arrives damaged, please contact us within a reasonable time after delivery and provide clear photos of the damaged packaging and items.
We will review the case and assist according to our Return & Refund Policy.
9. Policy Updates
We reserve the right to modify or update this Shipping Policy at any time.
Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Shipping Policy or your order status, please contact us using the contact information provided in the footer.
Thank you for shopping with us. This Return & Refund Policy explains the terms and conditions under which returns and refunds are accepted for purchases made through our website. By placing an order, you agree to the terms outlined below.
1. No Exchange Policy
We do not offer exchanges at this time.
This policy allows us to maintain efficient inventory management, faster order processing, and consistent product availability for all customers. If you would like a different item, size, color, or version, please return the original item (if eligible) and place a new order separately.
2. Return Eligibility
You may request a return if all of the following conditions are met:
The return request is submitted within 30 days of confirmed delivery
The item is unused, unwashed, and in its original condition
The item includes all original packaging, tags, accessories, and documentation
The item is not listed as non-returnable (see Section 3)
Returns requested after the 30-day period will not be accepted.
3. Non-Returnable Items
The following items are not eligible for return:
Items marked as Final Sale or Non-Returnable at the time of purchase
Gift cards or store credit
Digital products or downloadable content
Items that show signs of use, damage, or alteration not caused by us
4. How to Initiate a Return
To start a return, please contact our customer support team and provide:
Your order number
The item(s) you wish to return
Reason for return (for internal reference only)
Returns sent without prior authorization may be refused.
5. Return Shipping
Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
We recommend using a trackable shipping method, as we are not responsible for lost or damaged return shipments.
Original shipping fees are non-refundable, except where required by law.
6. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved:
Refunds will be issued to the original payment method
Processing typically takes 1–3 business days, depending on your payment provider
Refund amounts may be reduced for items returned in unacceptable condition
7. Damaged or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, please contact us within a reasonable time after delivery and provide clear photos of the issue. We will review the case and, if approved, issue a refund in accordance with this policy.
8. Refused or Undeliverable Shipments
Orders that are refused or returned due to incorrect shipping information may be subject to additional handling or shipping fees, which may be deducted from the refund amount.
9. Policy Updates
We reserve the right to update or modify this Return & Refund Policy at any time. Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Return & Refund Policy or need assistance with a return, please contact us using the contact information provided in the footer.
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