
Soothing Enzymatic Cleanser for Routine Ear Care
Product Description
ZYMOX Veterinary Strength Ear Cleanser supports routine ear hygiene in dogs and cats by gently cleaning and soothing dirty, non-infected ears. The formula is designed for long-term maintenance and includes lactoperoxidase, lactoferrin, and lysozyme to promote ear health while helping lift and remove buildup. Use as directed to keep ears fresher between regular cleanings.
Benefits
- Routine Maintenance: Supports long-term cleaning of non-infected dirty ears.
- Enzyme Support: Features lactoperoxidase, lactoferrin, and lysozyme.
- Gentle Cleanse: Gently cleans and soothes ears during routine care.
- Simple Schedule: Use 1–2 times weekly for maintenance.
Ingredients
Active Ingredients: Lactoperoxidase; Lactoferrin; Lysozyme; Glucose Oxidase.
Inactive Ingredients: Purified Water; Glycerin; Coco-Glucoside; Propylene Glycol; Benzyl Alcohol; Zinc Gluconate.
How to Use
Directions for Use
- Shake First: Shake well before using the cleanser.
- Flush Ear Canal: Flush the ear canal liberally with the solution.
- Massage Gently: Massage the ear base to help distribute cleanser.
- Remove Excess: Wipe away excess using a cotton ball.
- Maintain Weekly: Use 1–2 times weekly or as directed by the veterinarian.
Additional Information
Precautions
- External Only: For topical use only; keep away from children.
- Avoid Damaged Ears: Do not use with irritated ears or ruptured eardrums.
- Protect Eyes: Avoid contact with eyes and mucous membranes.
- Rinse on Contact: Flush with water if accidental contact occurs.
- Discontinue if Needed: Stop use if irritation occurs; consult a veterinarian.
Shipping & Returns
We offer ground, express, priority, and international delivery; see our shipping policy for details.
For return instructions or product concerns, please refer to our detailed refund policy.
Frequently Asked Questions
Q1: What does ZYMOX Veterinary Strength Ear Cleanser help with?
Ans: ZYMOX Veterinary Strength Ear Cleanser is designed to gently clean and soothe dirty ears, promoting ear health. The label describes the cleanser as ideal for long-term cleaning of non-infected dirty ears in both dogs and cats.
Q2: What is the recommended maintenance frequency for ZYMOX Veterinary Strength Ear Cleanser?
Ans: For maintenance, the directions state to use ZYMOX Veterinary Strength Ear Cleanser 1 to 2 times weekly, or follow the veterinarian's directions. A consistent schedule helps support ongoing ear cleanliness for pets prone to wax and debris buildup.
Q3: How do I clean the ear after applying ZYMOX Veterinary Strength Ear Cleanser?
Ans: After shaking and flushing the ear canal liberally, massage the base of the ear and then clean excess with a cotton ball. This step helps remove loosened debris and excess solution from the ear-cleaning process, as directed on the label.
Q4: Which ingredients in ZYMOX Veterinary Strength Ear Cleanser provide enzyme support?
Ans: The ingredient list includes lactoperoxidase, lactoferrin, and lysozyme, plus glucose oxidase. These enzymes are included for their supportive properties and are part of what makes the cleanser suitable for long-term ear cleaning in dogs and cats.
Q5: When should ZYMOX Veterinary Strength Ear Cleanser not be used?
Ans: The warning states not to use ZYMOX Veterinary Strength Ear Cleanser in irritated ears or ruptured eardrums. If irritation occurs during use, discontinue the product and consult a veterinarian to determine the safest next step for the pet.
Q6: What should I do if ZYMOX Veterinary Strength Ear Cleanser gets in the eyes?
Ans: Avoid contact with eyes and mucous membranes. If contact occurs, flush with water. Following the label’s handling guidance helps reduce discomfort and supports safer routine ear care when applying cleanser to dogs and cats at home.
Q7: Is ZYMOX Veterinary Strength Ear Cleanser labeled for cats as well as dogs?
Ans: Yes. ZYMOX Veterinary Strength Ear Cleanser is labeled for both cats and dogs. The same core directions apply, shake well, flush the ear canal liberally, massage the base, and clean excess with a cotton ball, then maintain weekly.
Q8: How should ZYMOX Veterinary Strength Ear Cleanser be stored between uses?
Ans: The label instructions state to store ZYMOX Veterinary Strength Ear Cleanser at room temperature and keep the product out of reach of children. Proper storage supports consistent use across the recommended maintenance schedule for dogs and cats.
Thank you for shopping with us. This Shipping Policy outlines how and when orders are processed, shipped, and delivered after being placed on our website. By placing an order, you agree to the terms described below.
1. Order Processing Time
Order Cut-Off Time: Orders placed on business days before 6:00 PM local business time are considered received on the same day.
Orders placed after 6:00 PM, on weekends, or on public holidays will be processed on the next business day.
Processing Time: Orders are typically processed and prepared for shipment within 1–5 business days after the order is received.
Processing time includes order verification, quality checks, and packaging.
Processing time does not include shipping or delivery time.
2. Shipping Methods and Delivery Time
We currently offer the following shipping methods at checkout:
Priority Shipping: $5.99
Expected delivery time: 1–2 business days
Standard Shipping: $2.99
Expected delivery time: 3–6 business days
Free Shipping: $0
Expected delivery time: 5–8 business days
Delivery times are estimated from the time the order has been shipped and may vary depending on the shipping destination, carrier operations, weather conditions, holidays, or other unforeseen delays.
Estimated delivery times are provided for reference only and are not guaranteed.
3. Shipping Carriers
We work with reliable third-party shipping carriers to deliver your orders safely and efficiently. Carrier selection is determined based on destination, package size, and service availability.
Carrier delays are outside of our control, and we are not responsible for delays caused by the carrier.
4. Shipping Costs
We ship orders to addresses within the United States.
Shipping costs are displayed at checkout based on the shipping method selected by the customer.
Available shipping options may include Priority Shipping, Standard Shipping, and Free Shipping.
No additional standard shipping fees will be charged beyond the shipping cost shown at checkout.
5. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing tracking information if available.
Please allow up to 48 hours for tracking details to become active.
6. Incorrect or Incomplete Address
Please ensure that your shipping address is accurate and complete at checkout.
We are not responsible for delays caused by incorrect or incomplete address information, or for packages that are lost or undeliverable due to address errors.
Additional shipping or handling fees may apply for re-delivery.
7. Lost or Delayed Shipments
If your order has not arrived within the estimated delivery timeframe, please contact our customer support team.
We will assist in investigating the issue with the carrier.
While we strive to help resolve shipping issues, we are not responsible for delays or losses caused by third-party carriers.
8. Damaged Packages
If your package arrives damaged, please contact us within a reasonable time after delivery and provide clear photos of the damaged packaging and items.
We will review the case and assist according to our Return & Refund Policy.
9. Policy Updates
We reserve the right to modify or update this Shipping Policy at any time.
Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Shipping Policy or your order status, please contact us using the contact information provided in the footer.
Thank you for shopping with us. This Return & Refund Policy explains the terms and conditions under which returns and refunds are accepted for purchases made through our website. By placing an order, you agree to the terms outlined below.
1. No Exchange Policy
We do not offer exchanges at this time.
This policy allows us to maintain efficient inventory management, faster order processing, and consistent product availability for all customers. If you would like a different item, size, color, or version, please return the original item (if eligible) and place a new order separately.
2. Return Eligibility
You may request a return if all of the following conditions are met:
The return request is submitted within 30 days of confirmed delivery
The item is unused, unwashed, and in its original condition
The item includes all original packaging, tags, accessories, and documentation
The item is not listed as non-returnable (see Section 3)
Returns requested after the 30-day period will not be accepted.
3. Non-Returnable Items
The following items are not eligible for return:
Items marked as Final Sale or Non-Returnable at the time of purchase
Gift cards or store credit
Digital products or downloadable content
Items that show signs of use, damage, or alteration not caused by us
4. How to Initiate a Return
To start a return, please contact our customer support team and provide:
Your order number
The item(s) you wish to return
Reason for return (for internal reference only)
Returns sent without prior authorization may be refused.
5. Return Shipping
Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
We recommend using a trackable shipping method, as we are not responsible for lost or damaged return shipments.
Original shipping fees are non-refundable, except where required by law.
6. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved:
Refunds will be issued to the original payment method
Processing typically takes 1–3 business days, depending on your payment provider
Refund amounts may be reduced for items returned in unacceptable condition
7. Damaged or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, please contact us within a reasonable time after delivery and provide clear photos of the issue. We will review the case and, if approved, issue a refund in accordance with this policy.
8. Refused or Undeliverable Shipments
Orders that are refused or returned due to incorrect shipping information may be subject to additional handling or shipping fees, which may be deducted from the refund amount.
9. Policy Updates
We reserve the right to update or modify this Return & Refund Policy at any time. Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Return & Refund Policy or need assistance with a return, please contact us using the contact information provided in the footer.
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