
Routine Cleansing for Ears and Skin Folds
Product Description
Aurocin CM Ear Cleanser is a veterinary ear cleansing solution for dogs and cats designed for routine ear cleaning. The formula contains salicylic acid 0.15% and is used to help clean the ear canal by removing odor, dirt, and excess wax. The cleanser also deodorizes, dries, and acidifies the ear canal and may be used on eye contours, skin folds, soiled hair, or greasy skin as directed on the label.
Benefits
- Routine Ear Cleaning: Helps remove odor, dirt, and excess wax from the ear canal.
- Deodorizing Action: Formulated to deodorize during routine ear cleansing.
- Drying Support: Helps dry the ear canal as part of cleaning.
- Acidifying Effect: Helps acidify the ear canal during routine use.
- Multi-Area Use: Suitable for the ear canal, eye contours, and skin folds.
Ingredients
Active Ingredient: Salicylic acid 0.15%.
Inactive Ingredients: Water, SDA 40B 190 proof, propylene glycol, disodium oleamido MIPA-sulfosuccinate, glycerin, nonoxynol-12, benzoic acid, benzyl alcohol, lactic acid, tetrasodium EDTA, sodium dioctyl sulfosuccinate, aloe barbadensis leaf juice, fragrance.
How to Use
Dosage & Administration Instructions
- Cotton Ball Method: Moisten a cotton ball and place it at the entrance of the ear canal.
- Fill Method: Hold the ear flap upright and fill the ear canal with solution.
- Surface Cleaning: Moisten absorbent material and gently wipe to remove debris.
- Repeat Use: Repeat application as necessary until the area is clean.
- Storage Direction: Store at room temperature and do not freeze.
Additional Information
Precautions
- External Use Only: For external use only and avoid contact with eyes.
- Eye Exposure Care: Rinse thoroughly and consult a veterinarian if eye contact occurs.
- Irritation Warning: Discontinue use and consult a veterinarian if irritation occurs or increases.
- Eardrum Caution: Do not use if a ruptured eardrum is suspected.
- Child Safety: Keep out of reach of children.
Shipping & Returns
We offer ground, express, priority, and international delivery; see our shipping policy for details.
For return instructions or product concerns, please refer to our detailed refund policy.
Frequently Asked Questions
Q1: What is Aurocin CM Ear Cleanser used for?
Ans: Aurocin CM Ear Cleanser is used for routine cleaning in dogs and cats. The product is intended for cleaning the ear canal and may also be used on eye contours, skin folds, soiled hair, or greasy skin, as directed on the label.
Q2: What is the active ingredient in Aurocin CM Ear Cleanser?
Ans: The label lists salicylic acid 0.15% as the active ingredient in Aurocin CM Ear Cleanser. The product is a veterinary ear cleansing solution formulated for use in dogs and cats.
Q3: What does Aurocin CM Ear Cleanser help remove from the ear canal?
Ans: According to the label, Aurocin CM Ear Cleanser helps remove odor, dirt, and excess wax from the ear canal during routine cleaning when used as directed.
Q4: How should Aurocin CM Ear Cleanser be applied to the ears?
Ans: The label directions state to moisten a cotton ball and place it at the entrance of the ear canal or to hold the ear flap upright and fill the ear canal with solution, repeating as necessary until clean.
Q5: Can Aurocin CM Ear Cleanser be used on areas other than the ears?
Ans: Yes. The label states that Aurocin CM Ear Cleanser may be used on eye contours, skin folds, soiled hair, or greasy skin in addition to routine ear cleaning.
Q6: How often should Aurocin CM Ear Cleanser be used?
Ans: The label does not specify a fixed schedule. Directions state to repeat use as necessary until the area is clean, following labeled instructions for routine cleaning.
Q7: Are there any precautions listed for Aurocin CM Ear Cleanser?
Ans: The label states the product is for external use only, advises avoiding eye contact, and instructs discontinuing use if irritation occurs or increases.
Q8: When should Aurocin CM Ear Cleanser not be used?
Ans: The label instructs not to use Aurocin CM Ear Cleanser if a ruptured eardrum is suspected and to follow all external-use precautions during application.
Thank you for shopping with us. This Shipping Policy outlines how and when orders are processed, shipped, and delivered after being placed on our website. By placing an order, you agree to the terms described below.
1. Order Processing Time
Order Cut-Off Time: Orders placed on business days before 6:00 PM local business time are considered received on the same day.
Orders placed after 6:00 PM, on weekends, or on public holidays will be processed on the next business day.
Processing Time: Orders are typically processed and prepared for shipment within 1–5 business days after the order is received.
Processing time includes order verification, quality checks, and packaging.
Processing time does not include shipping or delivery time.
2. Shipping Methods and Delivery Time
We currently offer the following shipping methods at checkout:
Priority Shipping: $5.99
Expected delivery time: 1–2 business days
Standard Shipping: $2.99
Expected delivery time: 3–6 business days
Free Shipping: $0
Expected delivery time: 5–8 business days
Delivery times are estimated from the time the order has been shipped and may vary depending on the shipping destination, carrier operations, weather conditions, holidays, or other unforeseen delays.
Estimated delivery times are provided for reference only and are not guaranteed.
3. Shipping Carriers
We work with reliable third-party shipping carriers to deliver your orders safely and efficiently. Carrier selection is determined based on destination, package size, and service availability.
Carrier delays are outside of our control, and we are not responsible for delays caused by the carrier.
4. Shipping Costs
We ship orders to addresses within the United States.
Shipping costs are displayed at checkout based on the shipping method selected by the customer.
Available shipping options may include Priority Shipping, Standard Shipping, and Free Shipping.
No additional standard shipping fees will be charged beyond the shipping cost shown at checkout.
5. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing tracking information if available.
Please allow up to 48 hours for tracking details to become active.
6. Incorrect or Incomplete Address
Please ensure that your shipping address is accurate and complete at checkout.
We are not responsible for delays caused by incorrect or incomplete address information, or for packages that are lost or undeliverable due to address errors.
Additional shipping or handling fees may apply for re-delivery.
7. Lost or Delayed Shipments
If your order has not arrived within the estimated delivery timeframe, please contact our customer support team.
We will assist in investigating the issue with the carrier.
While we strive to help resolve shipping issues, we are not responsible for delays or losses caused by third-party carriers.
8. Damaged Packages
If your package arrives damaged, please contact us within a reasonable time after delivery and provide clear photos of the damaged packaging and items.
We will review the case and assist according to our Return & Refund Policy.
9. Policy Updates
We reserve the right to modify or update this Shipping Policy at any time.
Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Shipping Policy or your order status, please contact us using the contact information provided in the footer.
Thank you for shopping with us. This Return & Refund Policy explains the terms and conditions under which returns and refunds are accepted for purchases made through our website. By placing an order, you agree to the terms outlined below.
1. No Exchange Policy
We do not offer exchanges at this time.
This policy allows us to maintain efficient inventory management, faster order processing, and consistent product availability for all customers. If you would like a different item, size, color, or version, please return the original item (if eligible) and place a new order separately.
2. Return Eligibility
You may request a return if all of the following conditions are met:
The return request is submitted within 30 days of confirmed delivery
The item is unused, unwashed, and in its original condition
The item includes all original packaging, tags, accessories, and documentation
The item is not listed as non-returnable (see Section 3)
Returns requested after the 30-day period will not be accepted.
3. Non-Returnable Items
The following items are not eligible for return:
Items marked as Final Sale or Non-Returnable at the time of purchase
Gift cards or store credit
Digital products or downloadable content
Items that show signs of use, damage, or alteration not caused by us
4. How to Initiate a Return
To start a return, please contact our customer support team and provide:
Your order number
The item(s) you wish to return
Reason for return (for internal reference only)
Returns sent without prior authorization may be refused.
5. Return Shipping
Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
We recommend using a trackable shipping method, as we are not responsible for lost or damaged return shipments.
Original shipping fees are non-refundable, except where required by law.
6. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved:
Refunds will be issued to the original payment method
Processing typically takes 1–3 business days, depending on your payment provider
Refund amounts may be reduced for items returned in unacceptable condition
7. Damaged or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, please contact us within a reasonable time after delivery and provide clear photos of the issue. We will review the case and, if approved, issue a refund in accordance with this policy.
8. Refused or Undeliverable Shipments
Orders that are refused or returned due to incorrect shipping information may be subject to additional handling or shipping fees, which may be deducted from the refund amount.
9. Policy Updates
We reserve the right to update or modify this Return & Refund Policy at any time. Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Return & Refund Policy or need assistance with a return, please contact us using the contact information provided in the footer.
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