
Durable, Spacious, and Easy to Maintain
Product Description
The Van Ness Large High-Sides Cat Litter Pan keeps your home tidier while giving your cat a comfortable place to go. Its tall sides help contain litter and splashes, making it a great choice for cats that dig enthusiastically or tend to urinate high. The smooth, polished surface resists stains and odors, making cleanup quick and easy. Built to last and proudly made in the USA, it offers a clean, durable, and reliable solution for everyday use.
Benefits
- Less Mess: The high sides help keep litter inside the box, reducing scatter and keeping your floors cleaner—perfect for cats that like to dig.
- Splash Guard: The raised design helps contain urine splashes, making it great for cats that tend to spray high.
- Easy to Clean: The smooth surface of the pan makes cleaning fast and simple, saving you time and effort every day.
- Odor Resistant: The specially designed plastic helps prevent odors from being absorbed, keeping the litter box fresher for longer.
- Made in the USA: Proudly made in the United States, this litter box meets high standards for quality, safety, and durability.
How to Use
Directions for Use
- Fill the Box: Pour around 2 to 3 inches of your preferred clumping or non-clumping litter into the pan.
- Set It Up Safely: Place the litter box on a stable, flat surface in a quiet, comfortable spot that’s easy for your cat to reach.
- Clean It Every Day: Scoop out the wate daily to keep the litter box clean and pleasant. Regular cleaning helps control odors and encourages your cat to keep using the box.
- Give It a Weekly Wash: Once a week, empty the entire box, wash it with mild soap and warm water, then refill it with fresh litter.
- Skip Strong Chemicals: Avoid using bleach or harsh cleaners—they can damage the plastic and the strong scent might keep your cat from using the box.
Additional Information
Precautions
- Don’t Overfill: Avoid adding too much litter. Filling it past the recommended depth can cause it to spill out when your cat uses the box.
- Look for Damage: Check the litter box often for any cracks or rough edges that could hurt your cat.
- Stick to Gentle Cleaners: Clean the box with mild soap and warm water only. Strong chemicals can damage the plastic or make your cat not want to use it.
- Place It Wisely: Set the litter box on a steady surface, away from food or water areas, to keep things clean and safe.
Shipping & Return
We offer ground, express, priority, and international delivery; see our shipping policy for details.
For return instructions or product concerns, please refer to our detailed refund policy.
Frequently Asked Questions
Q1: What makes the Van Ness High-Sides Cat Litter Pan unique?
Ans: This litter pan features tall sides to reduce scatter and splatter, a high-polish finish for easy cleaning, odor- and stain-resistant plastic, and is proudly made in the USA for durable, long-lasting use.
Q2: What are the dimensions of the Large High-Sides Cat Litter Pan?
Ans: The Van Ness Large High-Sides Cat Litter Pan measures 8.5 inches high, 15 inches wide, and 17.5 inches deep, offering ample space while containing litter scatter effectively for cats that dig vigorously or spray high.
Q3: What material is used in making this litter pan?
Ans: The pan is made from durable, odor- and stain-resistant plastic. This material ensures easy maintenance, resists absorption, and provides a hygienic surface for everyday use, while also being lightweight and long-lasting for cat owners.
Q4: Does the litter pan come in specific colors?
Ans: The Van Ness Large High-Sides Cat Litter Pan is available in assorted colors. When ordering, customers receive a color based on available stock, as the manufacturer ships with “color varies” labeling instead of fixed selections.
Q5: How should I clean and maintain the litter pan?
Ans: Scoop waste daily and empty contents weekly. Wash the pan using mild soap and warm water, then refill with fresh litter. Skip strong cleaners, as they can harm the plastic or make your cat avoid the litter box.
Thank you for shopping with us. This Shipping Policy outlines how and when orders are processed, shipped, and delivered after being placed on our website. By placing an order, you agree to the terms described below.
1. Order Processing Time
Order Cut-Off Time: Orders placed on business days before 6:00 PM local business time are considered received on the same day.
Orders placed after 6:00 PM, on weekends, or on public holidays will be processed on the next business day.
Processing Time: Orders are typically processed and prepared for shipment within 1–5 business days after the order is received.
Processing time includes order verification, quality checks, and packaging.
Processing time does not include shipping or delivery time.
2. Shipping Methods and Delivery Time
We currently offer the following shipping methods at checkout:
Priority Shipping: $5.99
Expected delivery time: 1–2 business days
Standard Shipping: $2.99
Expected delivery time: 3–6 business days
Free Shipping: $0
Expected delivery time: 5–8 business days
Delivery times are estimated from the time the order has been shipped and may vary depending on the shipping destination, carrier operations, weather conditions, holidays, or other unforeseen delays.
Estimated delivery times are provided for reference only and are not guaranteed.
3. Shipping Carriers
We work with reliable third-party shipping carriers to deliver your orders safely and efficiently. Carrier selection is determined based on destination, package size, and service availability.
Carrier delays are outside of our control, and we are not responsible for delays caused by the carrier.
4. Shipping Costs
We ship orders to addresses within the United States.
Shipping costs are displayed at checkout based on the shipping method selected by the customer.
Available shipping options may include Priority Shipping, Standard Shipping, and Free Shipping.
No additional standard shipping fees will be charged beyond the shipping cost shown at checkout.
5. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing tracking information if available.
Please allow up to 48 hours for tracking details to become active.
6. Incorrect or Incomplete Address
Please ensure that your shipping address is accurate and complete at checkout.
We are not responsible for delays caused by incorrect or incomplete address information, or for packages that are lost or undeliverable due to address errors.
Additional shipping or handling fees may apply for re-delivery.
7. Lost or Delayed Shipments
If your order has not arrived within the estimated delivery timeframe, please contact our customer support team.
We will assist in investigating the issue with the carrier.
While we strive to help resolve shipping issues, we are not responsible for delays or losses caused by third-party carriers.
8. Damaged Packages
If your package arrives damaged, please contact us within a reasonable time after delivery and provide clear photos of the damaged packaging and items.
We will review the case and assist according to our Return & Refund Policy.
9. Policy Updates
We reserve the right to modify or update this Shipping Policy at any time.
Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Shipping Policy or your order status, please contact us using the contact information provided in the footer.
Thank you for shopping with us. This Return & Refund Policy explains the terms and conditions under which returns and refunds are accepted for purchases made through our website. By placing an order, you agree to the terms outlined below.
1. No Exchange Policy
We do not offer exchanges at this time.
This policy allows us to maintain efficient inventory management, faster order processing, and consistent product availability for all customers. If you would like a different item, size, color, or version, please return the original item (if eligible) and place a new order separately.
2. Return Eligibility
You may request a return if all of the following conditions are met:
The return request is submitted within 30 days of confirmed delivery
The item is unused, unwashed, and in its original condition
The item includes all original packaging, tags, accessories, and documentation
The item is not listed as non-returnable (see Section 3)
Returns requested after the 30-day period will not be accepted.
3. Non-Returnable Items
The following items are not eligible for return:
Items marked as Final Sale or Non-Returnable at the time of purchase
Gift cards or store credit
Digital products or downloadable content
Items that show signs of use, damage, or alteration not caused by us
4. How to Initiate a Return
To start a return, please contact our customer support team and provide:
Your order number
The item(s) you wish to return
Reason for return (for internal reference only)
Returns sent without prior authorization may be refused.
5. Return Shipping
Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
We recommend using a trackable shipping method, as we are not responsible for lost or damaged return shipments.
Original shipping fees are non-refundable, except where required by law.
6. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved:
Refunds will be issued to the original payment method
Processing typically takes 1–3 business days, depending on your payment provider
Refund amounts may be reduced for items returned in unacceptable condition
7. Damaged or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, please contact us within a reasonable time after delivery and provide clear photos of the issue. We will review the case and, if approved, issue a refund in accordance with this policy.
8. Refused or Undeliverable Shipments
Orders that are refused or returned due to incorrect shipping information may be subject to additional handling or shipping fees, which may be deducted from the refund amount.
9. Policy Updates
We reserve the right to update or modify this Return & Refund Policy at any time. Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Return & Refund Policy or need assistance with a return, please contact us using the contact information provided in the footer.
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