
Soothing Itch Relief for Dogs & Cats - Fights Bacteria, Fungus & Yeast
Product Description
TropiClean OxyMed Enzymatic Ear Cleaner gently cleans ears while soothing irritation and odor. It features a unique enzymatic formula that helps break down debris and maintain ear health. Ideal for regular ear care for both dogs and cats.
Ingredients
Water, glycerin, boric acid, emulsifier, proprietary enzymatic blend, fragrance, and zinc chloride.
How to Use
Dosage & Administration Instructions
- Shake Well Before Use: Shake well before use and apply liberally to the ear canal.
- Massage Ears Gently: Gently massage the base of the ears to distribute the solution evenly.
- Clean Excess Properly: Clean excess with a cotton ball or facial tissue carefully.
- Avoid Cotton Swabs: Never use cotton swabs inside the ear canal.
- Use Regularly: Use two to three times weekly for cleanliness and odor.
Additional Information
Precautions
- Follow Directions Only: Use only as directed and keep away from children.
- Avoid Irritated Ears: Do not use on irritated ears or ruptured eardrums.
- Prevent Eye Contact:Avoid contact with eyes; flush thoroughly if it occurs.
- Do Not Use on Wounds:Do not use on wounds or broken skin on any animal.
- Age Restriction Applies:For dogs and cats 12 weeks and older only, not younger.
Benefits
- Gentle Yet Effective Cleaning: Helps remove buildup while easing irritation caused by bacteria, yeast, and fungi.
- Powerful Enzyme Support: Features 8 specialized enzymes that work together to clean, protect, and support ear health.
- Quick Itch Relief:Delivers fast soothing relief to itchy ears, promoting lasting comfort.
- Safe for Regular Use:Made without parabens, dyes, or harsh chemicals; cruelty-free and proudly made in the USA.
- Part of a Full Care System: Designed to complement OxyMed’s complete line of grooming products for head-to-paw relief.
Shipping & Return
We offer ground, express, priority, and international delivery; see our shipping policy for details.
For return instructions or product concerns, please refer to our detailed refund policy.
Frequently Asked Questions
Q1: What does TropiClean OxyMed Enzymatic Ear Cleaner do?
Ans: It gently cleans ears while soothing irritation and odor. The enzymatic formula breaks down debris and helps maintain ear health, making it ideal for regular ear care in dogs and cats.
Q2: How do I use TropiClean OxyMed Ear Cleaner?
Ans: Shake well before use, apply liberally into the ear canal, gently massage the ear base to distribute, then clean excess with a cotton ball or tissue. Use two to three times weekly for best results.
Q3: Is TropiClean safe for all pets?
Ans: It is safe for dogs and cats 12 weeks and older. Avoid use on irritated ears, ruptured eardrums, wounds, or broken skin. Keep away from children and do not allow eye contact.
Q4: How does the enzymatic blend benefit ear health?
Ans: The blend contains 8 specialized enzymes that work synergistically to clean, protect, and support ear health by breaking down debris, reducing bacteria, yeast, and fungal buildup in the ears.
Q5: Can TropiClean OxyMed be used with other products?
Ans: Yes, it complements OxyMed’s complete line of grooming products, including shampoo, conditioner, paw spray, and wipes, providing comprehensive head-to-paw care and relief for your pet.
Thank you for shopping with us. This Shipping Policy outlines how and when orders are processed, shipped, and delivered after being placed on our website. By placing an order, you agree to the terms described below.
1. Order Processing Time
Order Cut-Off Time: Orders placed on business days before 6:00 PM local business time are considered received on the same day.
Orders placed after 6:00 PM, on weekends, or on public holidays will be processed on the next business day.
Processing Time: Orders are typically processed and prepared for shipment within 1–5 business days after the order is received.
Processing time includes order verification, quality checks, and packaging.
Processing time does not include shipping or delivery time.
2. Shipping Methods and Delivery Time
We currently offer the following shipping methods at checkout:
Priority Shipping: $5.99
Expected delivery time: 1–2 business days
Standard Shipping: $2.99
Expected delivery time: 3–6 business days
Free Shipping: $0
Expected delivery time: 5–8 business days
Delivery times are estimated from the time the order has been shipped and may vary depending on the shipping destination, carrier operations, weather conditions, holidays, or other unforeseen delays.
Estimated delivery times are provided for reference only and are not guaranteed.
3. Shipping Carriers
We work with reliable third-party shipping carriers to deliver your orders safely and efficiently. Carrier selection is determined based on destination, package size, and service availability.
Carrier delays are outside of our control, and we are not responsible for delays caused by the carrier.
4. Shipping Costs
We ship orders to addresses within the United States.
Shipping costs are displayed at checkout based on the shipping method selected by the customer.
Available shipping options may include Priority Shipping, Standard Shipping, and Free Shipping.
No additional standard shipping fees will be charged beyond the shipping cost shown at checkout.
5. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing tracking information if available.
Please allow up to 48 hours for tracking details to become active.
6. Incorrect or Incomplete Address
Please ensure that your shipping address is accurate and complete at checkout.
We are not responsible for delays caused by incorrect or incomplete address information, or for packages that are lost or undeliverable due to address errors.
Additional shipping or handling fees may apply for re-delivery.
7. Lost or Delayed Shipments
If your order has not arrived within the estimated delivery timeframe, please contact our customer support team.
We will assist in investigating the issue with the carrier.
While we strive to help resolve shipping issues, we are not responsible for delays or losses caused by third-party carriers.
8. Damaged Packages
If your package arrives damaged, please contact us within a reasonable time after delivery and provide clear photos of the damaged packaging and items.
We will review the case and assist according to our Return & Refund Policy.
9. Policy Updates
We reserve the right to modify or update this Shipping Policy at any time.
Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Shipping Policy or your order status, please contact us using the contact information provided in the footer.
Thank you for shopping with us. This Return & Refund Policy explains the terms and conditions under which returns and refunds are accepted for purchases made through our website. By placing an order, you agree to the terms outlined below.
1. No Exchange Policy
We do not offer exchanges at this time.
This policy allows us to maintain efficient inventory management, faster order processing, and consistent product availability for all customers. If you would like a different item, size, color, or version, please return the original item (if eligible) and place a new order separately.
2. Return Eligibility
You may request a return if all of the following conditions are met:
The return request is submitted within 30 days of confirmed delivery
The item is unused, unwashed, and in its original condition
The item includes all original packaging, tags, accessories, and documentation
The item is not listed as non-returnable (see Section 3)
Returns requested after the 30-day period will not be accepted.
3. Non-Returnable Items
The following items are not eligible for return:
Items marked as Final Sale or Non-Returnable at the time of purchase
Gift cards or store credit
Digital products or downloadable content
Items that show signs of use, damage, or alteration not caused by us
4. How to Initiate a Return
To start a return, please contact our customer support team and provide:
Your order number
The item(s) you wish to return
Reason for return (for internal reference only)
Returns sent without prior authorization may be refused.
5. Return Shipping
Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
We recommend using a trackable shipping method, as we are not responsible for lost or damaged return shipments.
Original shipping fees are non-refundable, except where required by law.
6. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved:
Refunds will be issued to the original payment method
Processing typically takes 1–3 business days, depending on your payment provider
Refund amounts may be reduced for items returned in unacceptable condition
7. Damaged or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, please contact us within a reasonable time after delivery and provide clear photos of the issue. We will review the case and, if approved, issue a refund in accordance with this policy.
8. Refused or Undeliverable Shipments
Orders that are refused or returned due to incorrect shipping information may be subject to additional handling or shipping fees, which may be deducted from the refund amount.
9. Policy Updates
We reserve the right to update or modify this Return & Refund Policy at any time. Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Return & Refund Policy or need assistance with a return, please contact us using the contact information provided in the footer.
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