
Protect Your Pet’s Ears With Gentle Care
Product Description
Ear Cleansing Solution (Sweet Pea & Vanilla Scent) gently cleans, deodorizes, and dries your cat or dog’s ears while maintaining healthy acidity. Enriched with Aloe Vera, it soothes and protects delicate ear tissue without stinging or irritation. Pleasantly scented for daily use, this otic solution supports overall ear hygiene, preventing odor, discomfort, and buildup for a happier, healthier pet.
Benefits
Gentle Cleaning: Effectively removes dirt and wax buildup without causing stinging, irritation, or discomfort to pets’ ears.
Dries & Acidifies: Maintains natural ear pH balance, reducing bacterial or yeast growth while keeping ears comfortably dry.
Aloe Vera Soothes:Calms sensitive ear skin and provides hydration, protecting delicate tissue during regular cleansing routines.
Safe for Daily Use: Formulated to be gentle enough for everyday application for cats and dogs of all sizes.
Easy Application: Convenient and simple to use: apply, massage, allow shaking, then wipe away excess safely.
Ingredients
Ingredients
Water, SD Alcohol 40-B, Propylene Glycol, Disodium Oleamido MIPA Sulfosuccinate, Glycerin, Fragrance, Salicylic Acid, Benzoic Acid, Benzyl Alcohol, Sodium Lactate, Aloe barbadensis (Aloe Vera) Leaf Juice, and Nonoxynol-12.
How to Use
Directions for Use
Apply Liberally: Pour or drop the solution gently into your pet’s ear so it reaches all areas for a thorough clean.
Massage the Ear Base: Rub the base of the ear softly to spread the solution evenly and loosen wax or dirt.
Allow Shaking: Let your pet shake its head naturally, this helps get rid of any loosened debris safely.
Wipe Excess: Take a cotton ball and gently wipe away any leftover solution or dirt from the ear surface.
For Very Dirty Ears: If ears are extra dirty, use the solution two to three times a day over a few days until clean.
For Routine Care: For healthy ears, use one to two times a week or as your vet recommends to keep them fresh.
After Bathing or Swimming: Always clean ears after your pet gets wet. This prevents moisture from causing irritation or infections.
Additional Information
Precautions
For Animal Use Only: This solutiont is specifically formulated for pets and should never be used on humans.
Stop If Ears Get Irritated: If you notice redness or your pet seems uncomfortable, pause using the solution and check with your vet.
Keep Away From Eyes: Make sure the solution doesn’t touch your pet’s eyes, as it can cause irritation.
Rinse If It Hits Eyes: If the solution accidentally gets into your pet’s eyes, rinse gently with water and call your vet if needed.
Storage Instruction
Storage Temperature: Keep this solution at a stable room temperature to ensure consistent effectiveness and quality.
Shipping & Return
We offer ground, express, priority, and international delivery; see our shipping policy for details.
For return instructions or product concerns, please refer to our detailed refund policy.
Frequently Asked Questions
Q1: How do I use Stratford Animal Care Ear Cleansing Solution for my cat or dog?
Ans: Apply the Stratford Animal Care Ear Cleansing Solution liberally into the ear canal. Massage the ear base gently, let your pet shake its head, and wipe away excess with a cotton ball. Repeat as needed for dirty ears.
Q2: Can I use Stratford’s Gentle Ear Cleaning Solution daily for my pet?
Ans:Yes. You can use this solution every day. It gently cleans, dries, and keeps ears smelling fresh without causing any irritation. Regular use helps prevent wax buildup, fights odor, and keeps your pet’s ears healthy and happy.
Q3: How does Stratford Sweet Pea & Vanilla Ear Cleanser help with ear odor?
Ans: This ear cleanser neutralizes unpleasant odors while cleaning and drying the ear canal. Aloe Vera soothes sensitive tissue, prevents discomfort, and supports regular ear hygiene, keeping ears fresh, healthy, and free from wax buildup.
Q4: When should I apply Stratford Animal Care Otic Solution after swimming or bathing?
Ans:Always use the solution after swimming or bathing to prevent moisture-related irritation. It dries and acidifies the ear canal, maintains natural pH, and reduces the risk of bacterial or yeast growth in pets.
Q5: How should I store Stratford’s Aloe Vera Ear Cleaning Solution?
Ans:Store the solution at a stable room temperature to maintain effectiveness. Proper storage ensures it cleans, deodorizes, and protects ears consistently, keeping the product safe, stable, and ready for daily or routine ear care.
Thank you for shopping with us. This Shipping Policy outlines how and when orders are processed, shipped, and delivered after being placed on our website. By placing an order, you agree to the terms described below.
1. Order Processing Time
Order Cut-Off Time: Orders placed on business days before 6:00 PM local business time are considered received on the same day.
Orders placed after 6:00 PM, on weekends, or on public holidays will be processed on the next business day.
Processing Time: Orders are typically processed and prepared for shipment within 1–5 business days after the order is received.
Processing time includes order verification, quality checks, and packaging.
Processing time does not include shipping or delivery time.
2. Shipping Methods and Delivery Time
We currently offer the following shipping methods at checkout:
Priority Shipping: $5.99
Expected delivery time: 1–2 business days
Standard Shipping: $2.99
Expected delivery time: 3–6 business days
Free Shipping: $0
Expected delivery time: 5–8 business days
Delivery times are estimated from the time the order has been shipped and may vary depending on the shipping destination, carrier operations, weather conditions, holidays, or other unforeseen delays.
Estimated delivery times are provided for reference only and are not guaranteed.
3. Shipping Carriers
We work with reliable third-party shipping carriers to deliver your orders safely and efficiently. Carrier selection is determined based on destination, package size, and service availability.
Carrier delays are outside of our control, and we are not responsible for delays caused by the carrier.
4. Shipping Costs
We ship orders to addresses within the United States.
Shipping costs are displayed at checkout based on the shipping method selected by the customer.
Available shipping options may include Priority Shipping, Standard Shipping, and Free Shipping.
No additional standard shipping fees will be charged beyond the shipping cost shown at checkout.
5. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing tracking information if available.
Please allow up to 48 hours for tracking details to become active.
6. Incorrect or Incomplete Address
Please ensure that your shipping address is accurate and complete at checkout.
We are not responsible for delays caused by incorrect or incomplete address information, or for packages that are lost or undeliverable due to address errors.
Additional shipping or handling fees may apply for re-delivery.
7. Lost or Delayed Shipments
If your order has not arrived within the estimated delivery timeframe, please contact our customer support team.
We will assist in investigating the issue with the carrier.
While we strive to help resolve shipping issues, we are not responsible for delays or losses caused by third-party carriers.
8. Damaged Packages
If your package arrives damaged, please contact us within a reasonable time after delivery and provide clear photos of the damaged packaging and items.
We will review the case and assist according to our Return & Refund Policy.
9. Policy Updates
We reserve the right to modify or update this Shipping Policy at any time.
Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Shipping Policy or your order status, please contact us using the contact information provided in the footer.
Thank you for shopping with us. This Return & Refund Policy explains the terms and conditions under which returns and refunds are accepted for purchases made through our website. By placing an order, you agree to the terms outlined below.
1. No Exchange Policy
We do not offer exchanges at this time.
This policy allows us to maintain efficient inventory management, faster order processing, and consistent product availability for all customers. If you would like a different item, size, color, or version, please return the original item (if eligible) and place a new order separately.
2. Return Eligibility
You may request a return if all of the following conditions are met:
The return request is submitted within 30 days of confirmed delivery
The item is unused, unwashed, and in its original condition
The item includes all original packaging, tags, accessories, and documentation
The item is not listed as non-returnable (see Section 3)
Returns requested after the 30-day period will not be accepted.
3. Non-Returnable Items
The following items are not eligible for return:
Items marked as Final Sale or Non-Returnable at the time of purchase
Gift cards or store credit
Digital products or downloadable content
Items that show signs of use, damage, or alteration not caused by us
4. How to Initiate a Return
To start a return, please contact our customer support team and provide:
Your order number
The item(s) you wish to return
Reason for return (for internal reference only)
Returns sent without prior authorization may be refused.
5. Return Shipping
Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
We recommend using a trackable shipping method, as we are not responsible for lost or damaged return shipments.
Original shipping fees are non-refundable, except where required by law.
6. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved:
Refunds will be issued to the original payment method
Processing typically takes 1–3 business days, depending on your payment provider
Refund amounts may be reduced for items returned in unacceptable condition
7. Damaged or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, please contact us within a reasonable time after delivery and provide clear photos of the issue. We will review the case and, if approved, issue a refund in accordance with this policy.
8. Refused or Undeliverable Shipments
Orders that are refused or returned due to incorrect shipping information may be subject to additional handling or shipping fees, which may be deducted from the refund amount.
9. Policy Updates
We reserve the right to update or modify this Return & Refund Policy at any time. Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Return & Refund Policy or need assistance with a return, please contact us using the contact information provided in the footer.
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