
Drug-Free Calming for Pets
Product Description
The Stratford Relaximal Natural Calming Diffuser helps ease anxiety, fear, and stress in dogs and cats using natural essential oils. Its gentle, drug-free formula releases continuous soothing vapors, creating a peaceful atmosphere. Safe for everyday use, each 40 mL refill provides up to 30 days of steady calming comfort.
Benefits
- Promotes Calm: helps reduce fear, stress, and anxiety-related behaviors in dogs and cats for a peaceful environment.
- Natural & Drug-Free: contains soothing essential oils and herbal extracts, offering gentle relaxation without sedation or chemicals.
- Long-Lasting Refill:provides continuous calming support for up to 30 days, ensuring consistent comfort for anxious pets.
- Safe for Multi-Pet Homes: designed for both dogs and cats, making it ideal for households with multiple pets.
- Continuous Comfort: releases a steady blend of natural vapors to maintain relaxation without causing drowsiness or dependency.
Ingredients
Dipropylene Glycol, Water, Valerian Absolute, Vetiver Essential Oil, Basil Essential Oil, Clary Sage Essential Oil.
How to Use
Usage Instructions
- Insert Refill Bottle: Remove the cap from the Relaximal refill and attach it securely to the diffuser unit before use.
- Plug Into Outlet: Plug the diffuser into a wall socket located in the room your pet frequents the most.
- Continuous Operation: Keep the diffuser plugged in continuously to maintain a calm environment throughout the 30-day refill duration.
- Replace Refill Regularly:Change the refill bottle approximately every 30 days or earlier if the liquid has fully evaporated.
- Ensure Proper Airflow: Position the diffuser in an open space, unobstructed by curtains or furniture, for effective vapor distribution.
Additional Information
Precautions
- For External Use Only: Use the diffuser only as directed; never apply liquid directly on animals or humans.
- Avoid Ingestion: Keep pets and children away from the diffuser and liquid to prevent accidental licking or swallowing.
- Prevent Contact: Avoid direct contact with eyes, mouth, or skin to reduce irritation from essential oil vapors.
- Ensure Ventilation:Use the diffuser only in open, well-ventilated areas to allow proper airflow and vapor distribution.
- Consult Veterinarian: Seek veterinary guidance before using on pets with respiratory sensitivities or existing health conditions.
Storage Information
- Cool, Dry Place: Store the diffuser and refills in a cool, dry area away from heat and sunlight.
- Keep Away from Flame:Do not store or use near open flames or electrical appliances that produce heat.
- Seal When Unused:Ensure the refill bottle remains tightly sealed when not in use to prevent evaporation or spills.
- Child and Pet Safety:Keep all components securely out of reach of pets and children when not operating.
Shipping & Return
We offer ground, express, priority, and international delivery; see our shipping policy for details.
For return instructions or product concerns, please refer to our detailed refund policy.
Frequently Asked Questions
Q1: How does the Stratford Relaximal Calming Diffuser work?
Ans: The Relaximal Diffuser gradually releases a gentle blend of valerian, vetiver, and clary sage essential oils. These natural vapors help reduce anxiety, fear, and stress-related behaviors in dogs and cats, creating a calm and comfortable home environment.
Q2: How long does one Relaximal diffuser refill last?
Ans: Each Relaximal refill provides continuous calming effects for up to 30 days. Duration can vary slightly depending on room size, temperature, and ventilation conditions. Replace the refill monthly for consistent stress relief benefits.
Q3: Is the Relaximal Diffuser safe for both dogs and cats?
Ans: Yes, the Relaximal Diffuser is designed for use in multi-pet households. Its essential oil blend is formulated to safely calm both cats and dogs without sedation or harmful side effects.
Q4: Can the Relaximal Diffuser run continuously?
Ans: The diffuser is intended for continuous 24-hour use. It steadily releases natural calming vapors, maintaining a peaceful environment throughout the day without overexposure or sedation effects.
Q5: Where should I place the Relaximal Diffuser for best results?
Ans: Plug the diffuser into a wall outlet in the room where your pet spends the most time. Ensure it’s unobstructed by furniture or curtains to allow optimal diffusion.
Thank you for shopping with us. This Shipping Policy outlines how and when orders are processed, shipped, and delivered after being placed on our website. By placing an order, you agree to the terms described below.
1. Order Processing Time
Order Cut-Off Time: Orders placed on business days before 6:00 PM local business time are considered received on the same day.
Orders placed after 6:00 PM, on weekends, or on public holidays will be processed on the next business day.
Processing Time: Orders are typically processed and prepared for shipment within 1–5 business days after the order is received.
Processing time includes order verification, quality checks, and packaging.
Processing time does not include shipping or delivery time.
2. Shipping Methods and Delivery Time
We currently offer the following shipping methods at checkout:
Priority Shipping: $5.99
Expected delivery time: 1–2 business days
Standard Shipping: $2.99
Expected delivery time: 3–6 business days
Free Shipping: $0
Expected delivery time: 5–8 business days
Delivery times are estimated from the time the order has been shipped and may vary depending on the shipping destination, carrier operations, weather conditions, holidays, or other unforeseen delays.
Estimated delivery times are provided for reference only and are not guaranteed.
3. Shipping Carriers
We work with reliable third-party shipping carriers to deliver your orders safely and efficiently. Carrier selection is determined based on destination, package size, and service availability.
Carrier delays are outside of our control, and we are not responsible for delays caused by the carrier.
4. Shipping Costs
We ship orders to addresses within the United States.
Shipping costs are displayed at checkout based on the shipping method selected by the customer.
Available shipping options may include Priority Shipping, Standard Shipping, and Free Shipping.
No additional standard shipping fees will be charged beyond the shipping cost shown at checkout.
5. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing tracking information if available.
Please allow up to 48 hours for tracking details to become active.
6. Incorrect or Incomplete Address
Please ensure that your shipping address is accurate and complete at checkout.
We are not responsible for delays caused by incorrect or incomplete address information, or for packages that are lost or undeliverable due to address errors.
Additional shipping or handling fees may apply for re-delivery.
7. Lost or Delayed Shipments
If your order has not arrived within the estimated delivery timeframe, please contact our customer support team.
We will assist in investigating the issue with the carrier.
While we strive to help resolve shipping issues, we are not responsible for delays or losses caused by third-party carriers.
8. Damaged Packages
If your package arrives damaged, please contact us within a reasonable time after delivery and provide clear photos of the damaged packaging and items.
We will review the case and assist according to our Return & Refund Policy.
9. Policy Updates
We reserve the right to modify or update this Shipping Policy at any time.
Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Shipping Policy or your order status, please contact us using the contact information provided in the footer.
Thank you for shopping with us. This Return & Refund Policy explains the terms and conditions under which returns and refunds are accepted for purchases made through our website. By placing an order, you agree to the terms outlined below.
1. No Exchange Policy
We do not offer exchanges at this time.
This policy allows us to maintain efficient inventory management, faster order processing, and consistent product availability for all customers. If you would like a different item, size, color, or version, please return the original item (if eligible) and place a new order separately.
2. Return Eligibility
You may request a return if all of the following conditions are met:
The return request is submitted within 30 days of confirmed delivery
The item is unused, unwashed, and in its original condition
The item includes all original packaging, tags, accessories, and documentation
The item is not listed as non-returnable (see Section 3)
Returns requested after the 30-day period will not be accepted.
3. Non-Returnable Items
The following items are not eligible for return:
Items marked as Final Sale or Non-Returnable at the time of purchase
Gift cards or store credit
Digital products or downloadable content
Items that show signs of use, damage, or alteration not caused by us
4. How to Initiate a Return
To start a return, please contact our customer support team and provide:
Your order number
The item(s) you wish to return
Reason for return (for internal reference only)
Returns sent without prior authorization may be refused.
5. Return Shipping
Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
We recommend using a trackable shipping method, as we are not responsible for lost or damaged return shipments.
Original shipping fees are non-refundable, except where required by law.
6. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved:
Refunds will be issued to the original payment method
Processing typically takes 1–3 business days, depending on your payment provider
Refund amounts may be reduced for items returned in unacceptable condition
7. Damaged or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, please contact us within a reasonable time after delivery and provide clear photos of the issue. We will review the case and, if approved, issue a refund in accordance with this policy.
8. Refused or Undeliverable Shipments
Orders that are refused or returned due to incorrect shipping information may be subject to additional handling or shipping fees, which may be deducted from the refund amount.
9. Policy Updates
We reserve the right to update or modify this Return & Refund Policy at any time. Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Return & Refund Policy or need assistance with a return, please contact us using the contact information provided in the footer.
Customer reviews
See what customers are saying about this product.
