Stratford Facial and Tear Stain Cleansing Wipes for Dogs and Cats (60 ct) - US 4383
Stratford Facial and Tear Stain Cleansing Wipes for Dogs and Cats (60 ct) - US 4383
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- We offer worldwide shipping to all countries and regions
- Free shipping is available on all orders
- The return request is submitted within 30 days of confirmed delivery
Keep Your Pet’s Face Clean Easily
Product Description
Facial & Tear Stain Wipes by Stratford Animal Care gently cleanse and refresh your cat or dog’s face. These wipes have a gentle, fragrance-free formula that helps wipe away tear stains, saliva, and eye discharge. They also have aloe and hyaluronic acid to soothe sensitive skin. Easy to use and hypoallergenic, they make daily grooming quick and simple, keeping your pet’s face fresh, clean, and looking great.
Benefits
Easy Daily Cleaning: Clean your pet’s face whenever you need to, keeping them fresh without the hassle of a complicated grooming routine.
Banish Stubborn Stains: These wipes wipe away tear stains, saliva, and eye discharge, leaving your pet’s fur looking clean and natural.
Gentle & Fragrance-Free: No added scents, so it’s perfect for pets with sensitive skin, keeping them calm and comfortable.
For Both Dogs & Cats: These wipes are great for all pets, making grooming simple no matter how many animals you have.
Supports Regular Grooming:Encourages consistent facial care, helping prevent buildup of debris, stains, and bacteria naturally.
Ingredients
Inactive Ingredients
Water, Glycerin, Decyl Glucoside, Poloxamer 184, Aloe Barbadensis (Aloe Vera) Leaf Juice, Sodium Hyaluronate, Phenoxyethanol, Caprylyl Glycol, Ethylhexylglycerin, and Citric Acid.
How to Use
Directions for Use
Regular Cleaning: Use the wipes regularly to keep your pet’s face clean and stop stains from building up.
Gentle Wiping: Gently wipe around your pet’s eyes and mouth to clean their fur and skin without causing any irritation.
Tear Stain Treatment: For stubborn tear stains, use the wipes twice a day for two weeks, then just as needed after that.
Additional Information
Precautions
Animal Use Only: This product is intended solely for pets and should not be used on humans.
Topical Application Only: Apply externally on the skin and fur; avoid ingestion or internal use entirely.
Avoid Sensitive Areas: Do not allow direct contact with your pet’s eyes, mouth, or other mucous membranes.
Irritation Response:If irritation occurs, rinse the affected area thoroughly with water and consult a veterinarian immediately.
Discontinue If Needed: Stop use if skin irritation develops or worsens, then seek veterinary advice promptly.
Keep Away From Children: Store out of children’s reach to ensure safety and prevent accidental misuse.
Shipping & Return
We offer ground, express, priority, and international delivery; see our shipping policy for details.
For return instructions or product concerns, please refer to our detailed refund policy.
Frequently Asked Questions
Q1: How do the Facial & Tear Stain Wipes help in daily grooming for pets?
Ans:The Facial & Tear Stain Wipes gently clean your pet’s face by removing tear stains, saliva, and eye discharge while soothing sensitive skin. They make daily grooming simple and help keep your pet fresh and clean.
Q2: Can these wipes be used on both cats and dogs?
Ans:Yes, the wipes are formulated for use on both cats and dogs. They make facial grooming easy, ensuring that pets of all kinds can benefit from clean, fresh faces with minimal effort.
Q3: How often should I use these wipes on my pet?
Ans: Use the wipes regularly to maintain facial cleanliness. For tear stains, apply them twice daily for two weeks, and then use as needed. Regular use helps prevent buildup and maintains a healthy, clean face.
Q4: Can I use these wipes around my pet’s eyes?
Ans: Yes, the wipes are safe for use around your pet’s eyes and mouth. They gently cleanse sensitive areas, removing tear stains and discharge without causing irritation or discomfort to your pet.
Q5: What precautions should I follow when using these wipes on my pet?
Ans:Avoid contact with your pet’s eyes, mouth, or mucous membranes. If irritation occurs, rinse with water and consult a veterinarian. Keep out of children’s reach to ensure safe use at all times.
Thank you for shopping with us. This Shipping Policy outlines how and when orders are processed, shipped, and delivered after being placed on our website. By placing an order, you agree to the terms described below.
1. Order Processing Time
Order Cut-Off Time: Orders placed on business days before 6:00 PM local business time are considered received on the same day.
Orders placed after 6:00 PM, on weekends, or on public holidays will be processed on the next business day.
Processing Time: Orders are typically processed and prepared for shipment within 1–5 business days after the order is received.
Processing time includes order verification, quality checks, and packaging.
Processing time does not include shipping or delivery time.
2. Shipping Methods and Delivery Time
We currently offer the following shipping methods at checkout:
Priority Shipping: $5.99
Expected delivery time: 1–2 business days
Standard Shipping: $2.99
Expected delivery time: 3–6 business days
Free Shipping: $0
Expected delivery time: 5–8 business days
Delivery times are estimated from the time the order has been shipped and may vary depending on the shipping destination, carrier operations, weather conditions, holidays, or other unforeseen delays.
Estimated delivery times are provided for reference only and are not guaranteed.
3. Shipping Carriers
We work with reliable third-party shipping carriers to deliver your orders safely and efficiently. Carrier selection is determined based on destination, package size, and service availability.
Carrier delays are outside of our control, and we are not responsible for delays caused by the carrier.
4. Shipping Costs
We ship orders to addresses within the United States.
Shipping costs are displayed at checkout based on the shipping method selected by the customer.
Available shipping options may include Priority Shipping, Standard Shipping, and Free Shipping.
No additional standard shipping fees will be charged beyond the shipping cost shown at checkout.
5. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing tracking information if available.
Please allow up to 48 hours for tracking details to become active.
6. Incorrect or Incomplete Address
Please ensure that your shipping address is accurate and complete at checkout.
We are not responsible for delays caused by incorrect or incomplete address information, or for packages that are lost or undeliverable due to address errors.
Additional shipping or handling fees may apply for re-delivery.
7. Lost or Delayed Shipments
If your order has not arrived within the estimated delivery timeframe, please contact our customer support team.
We will assist in investigating the issue with the carrier.
While we strive to help resolve shipping issues, we are not responsible for delays or losses caused by third-party carriers.
8. Damaged Packages
If your package arrives damaged, please contact us within a reasonable time after delivery and provide clear photos of the damaged packaging and items.
We will review the case and assist according to our Return & Refund Policy.
9. Policy Updates
We reserve the right to modify or update this Shipping Policy at any time.
Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Shipping Policy or your order status, please contact us using the contact information provided in the footer.
Thank you for shopping with us. This Return & Refund Policy explains the terms and conditions under which returns and refunds are accepted for purchases made through our website. By placing an order, you agree to the terms outlined below.
1. No Exchange Policy
We do not offer exchanges at this time.
This policy allows us to maintain efficient inventory management, faster order processing, and consistent product availability for all customers. If you would like a different item, size, color, or version, please return the original item (if eligible) and place a new order separately.
2. Return Eligibility
You may request a return if all of the following conditions are met:
The return request is submitted within 30 days of confirmed delivery
The item is unused, unwashed, and in its original condition
The item includes all original packaging, tags, accessories, and documentation
The item is not listed as non-returnable (see Section 3)
Returns requested after the 30-day period will not be accepted.
3. Non-Returnable Items
The following items are not eligible for return:
Items marked as Final Sale or Non-Returnable at the time of purchase
Gift cards or store credit
Digital products or downloadable content
Items that show signs of use, damage, or alteration not caused by us
4. How to Initiate a Return
To start a return, please contact our customer support team and provide:
Your order number
The item(s) you wish to return
Reason for return (for internal reference only)
Returns sent without prior authorization may be refused.
5. Return Shipping
Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
We recommend using a trackable shipping method, as we are not responsible for lost or damaged return shipments.
Original shipping fees are non-refundable, except where required by law.
6. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved:
Refunds will be issued to the original payment method
Processing typically takes 1–3 business days, depending on your payment provider
Refund amounts may be reduced for items returned in unacceptable condition
7. Damaged or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, please contact us within a reasonable time after delivery and provide clear photos of the issue. We will review the case and, if approved, issue a refund in accordance with this policy.
8. Refused or Undeliverable Shipments
Orders that are refused or returned due to incorrect shipping information may be subject to additional handling or shipping fees, which may be deducted from the refund amount.
9. Policy Updates
We reserve the right to update or modify this Return & Refund Policy at any time. Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Return & Refund Policy or need assistance with a return, please contact us using the contact information provided in the footer.
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