
Soothe Skin and Restore Moisture Instantly
Product Description
Aloe & Oatmeal Soothing Shampoo by Stratford Animal Care gently relieves itching and irritation for dogs, cats, and horses. This gentle, hypoallergenic formula adds moisture back, soothes sensitive skin, and leaves a light piña colada scent. With aloe and oatmeal, it helps protect and nourish the coat, keeping skin healthy and making bath time calm, effective, and refreshing.
Benefits
- Restores Skin Moisture: Brings back natural oils to keep skin soft, smooth, and well hydrated.
- Relieves Itching: Calms irritated skin and helps cut down scratching for more comfortable pets.
- Gentle for Sensitive Skin: Made for sensitive pets, cleaning the coat without causing reactions.
- Fresh Piña Colada Scent: Leaves a light tropical smell that keeps pets fresh after bath time.
- Supports Healthy Grooming: Helps coats look shiny and healthy while making baths easier and less stressful.
Ingredients
Water, Sodium C14-16 Olefin Sulfonate, Cocamidopropyl Betaine, Sodium Chloride, Sodium Laureth Sulfate, Glycol Stearate, Sodium Lactate, Disodium Cocoamphodiacetate, Fragrance, Hydroxypropyl Methylcellulose, Tetrasodium EDTA, Hydrolyzed Oats, Triticum Vulgare (Wheat) Germ Oil, Retinyl Palmitate (Vitamin A), Tocopheryl Acetate (Vitamin E), Aloe Barbadensis (Aloe) Leaf Juice, Cholecalciferol (Vitamin D3), Methylchloroisothiazolinone, Methylisothiazolinone, and Citric Acid.
How to Use
Directions for Use
- Wet the Coat First: Soak your pet’s coat all the way through with warm water before using shampoo.
- Use Enough Shampoo: Apply a good amount of Aloe & Oatmeal Shampoo to create a rich, soothing lather.
- Massage Gently: Work the shampoo from head to tail, making sure the whole body gets covered.
- Let It Sit: Leave the shampoo on for five to ten minutes so it can soak in and do its job.
- Rinse Completely: Rinse well with warm water until no shampoo is left on the coat or skin.
- Repeat If Needed: Shampoo again if needed to boost moisture, comfort, and skin relief.
Additional Information
Precautions
- For Pets Only: This product is made only for animals and should never be used by people.
- External Use Only: Use the shampoo on your pet’s coat and skin only, and do not let them ingest it.
- Avoid Eyes and Mucous Membranes: Prevent contact with eyes, nose, or mouth to avoid irritation or discomfort.
- Discontinue if Irritation Occurs: Discontinue use immediately if excessive skin irritation develops and consult your veterinarian promptly.
- Flush Eyes if Contacted: In case shampoo gets into eyes, rinse with water and seek medical attention.
- Keep Away From Children: Store shampoo safely away from children to avoid accidental ingestion or exposure.
Storage Instruction
- Maintain Controlled Room Temperature: Keep shampoo stored at a consistent, moderate room temperature to preserve product quality.
Shipping & Return
We offer ground, express, priority, and international delivery; see our shipping policy for details.
For return instructions or product concerns, please refer to our detailed refund policy.
Frequently Asked Questions
Q1: Is Aloe & Oatmeal Soothing Shampoo safe for cats, dogs, and horses?
Ans: Yes, Aloe & Oatmeal Soothing Shampoo from Stratford Animal Care is made for dogs, cats, and horses. The gentle, hypoallergenic formula calms sensitive skin, adds back moisture, and keeps coats healthy, making bath time more comfortable.
Q2: How does Aloe & Oatmeal Soothing Shampoo help relieve itching?
Ans: This shampoo helps ease itching by calming irritated, sensitive skin. Aloe and oatmeal work together to cut down scratching, add moisture back, and feed the coat, leaving your pet comfortable with soft, healthy, shiny fur.
Q3: Can Aloe & Oatmeal Soothing Shampoo be used frequently on pets?
Ans: Yes, it’s safe to use again and again. The gentle formula won’t dry out the skin and helps bring back natural oils, keeping it soft and hydrated. Regular use supports healthy coats and helps reduce irritation for dogs, cats, and horses.
Q4: How do I use Aloe & Oatmeal Soothing Shampoo effectively?
Ans: Wet your pet’s coat completely, apply the shampoo generously, and massage from head to tail. Leave it for 5–10 minutes, then rinse thoroughly. Repeat if needed to maximize skin hydration and relief.
Q5: Are there any precautions while using Aloe & Oatmeal Soothing Shampoo?
Ans: Use only on animals and for topical application. Avoid contact with eyes and mucous membranes. If irritation happens, discontinue use and consult a veterinarian. Keep the product out of children’s reach.
Thank you for shopping with us. This Shipping Policy outlines how and when orders are processed, shipped, and delivered after being placed on our website. By placing an order, you agree to the terms described below.
1. Order Processing Time
Order Cut-Off Time: Orders placed on business days before 6:00 PM local business time are considered received on the same day.
Orders placed after 6:00 PM, on weekends, or on public holidays will be processed on the next business day.
Processing Time: Orders are typically processed and prepared for shipment within 1–5 business days after the order is received.
Processing time includes order verification, quality checks, and packaging.
Processing time does not include shipping or delivery time.
2. Shipping Methods and Delivery Time
We currently offer the following shipping methods at checkout:
Priority Shipping: $5.99
Expected delivery time: 1–2 business days
Standard Shipping: $2.99
Expected delivery time: 3–6 business days
Free Shipping: $0
Expected delivery time: 5–8 business days
Delivery times are estimated from the time the order has been shipped and may vary depending on the shipping destination, carrier operations, weather conditions, holidays, or other unforeseen delays.
Estimated delivery times are provided for reference only and are not guaranteed.
3. Shipping Carriers
We work with reliable third-party shipping carriers to deliver your orders safely and efficiently. Carrier selection is determined based on destination, package size, and service availability.
Carrier delays are outside of our control, and we are not responsible for delays caused by the carrier.
4. Shipping Costs
We ship orders to addresses within the United States.
Shipping costs are displayed at checkout based on the shipping method selected by the customer.
Available shipping options may include Priority Shipping, Standard Shipping, and Free Shipping.
No additional standard shipping fees will be charged beyond the shipping cost shown at checkout.
5. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing tracking information if available.
Please allow up to 48 hours for tracking details to become active.
6. Incorrect or Incomplete Address
Please ensure that your shipping address is accurate and complete at checkout.
We are not responsible for delays caused by incorrect or incomplete address information, or for packages that are lost or undeliverable due to address errors.
Additional shipping or handling fees may apply for re-delivery.
7. Lost or Delayed Shipments
If your order has not arrived within the estimated delivery timeframe, please contact our customer support team.
We will assist in investigating the issue with the carrier.
While we strive to help resolve shipping issues, we are not responsible for delays or losses caused by third-party carriers.
8. Damaged Packages
If your package arrives damaged, please contact us within a reasonable time after delivery and provide clear photos of the damaged packaging and items.
We will review the case and assist according to our Return & Refund Policy.
9. Policy Updates
We reserve the right to modify or update this Shipping Policy at any time.
Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Shipping Policy or your order status, please contact us using the contact information provided in the footer.
Thank you for shopping with us. This Return & Refund Policy explains the terms and conditions under which returns and refunds are accepted for purchases made through our website. By placing an order, you agree to the terms outlined below.
1. No Exchange Policy
We do not offer exchanges at this time.
This policy allows us to maintain efficient inventory management, faster order processing, and consistent product availability for all customers. If you would like a different item, size, color, or version, please return the original item (if eligible) and place a new order separately.
2. Return Eligibility
You may request a return if all of the following conditions are met:
The return request is submitted within 30 days of confirmed delivery
The item is unused, unwashed, and in its original condition
The item includes all original packaging, tags, accessories, and documentation
The item is not listed as non-returnable (see Section 3)
Returns requested after the 30-day period will not be accepted.
3. Non-Returnable Items
The following items are not eligible for return:
Items marked as Final Sale or Non-Returnable at the time of purchase
Gift cards or store credit
Digital products or downloadable content
Items that show signs of use, damage, or alteration not caused by us
4. How to Initiate a Return
To start a return, please contact our customer support team and provide:
Your order number
The item(s) you wish to return
Reason for return (for internal reference only)
Returns sent without prior authorization may be refused.
5. Return Shipping
Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
We recommend using a trackable shipping method, as we are not responsible for lost or damaged return shipments.
Original shipping fees are non-refundable, except where required by law.
6. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved:
Refunds will be issued to the original payment method
Processing typically takes 1–3 business days, depending on your payment provider
Refund amounts may be reduced for items returned in unacceptable condition
7. Damaged or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, please contact us within a reasonable time after delivery and provide clear photos of the issue. We will review the case and, if approved, issue a refund in accordance with this policy.
8. Refused or Undeliverable Shipments
Orders that are refused or returned due to incorrect shipping information may be subject to additional handling or shipping fees, which may be deducted from the refund amount.
9. Policy Updates
We reserve the right to update or modify this Return & Refund Policy at any time. Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Return & Refund Policy or need assistance with a return, please contact us using the contact information provided in the footer.
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