
SmartyKat Instincts Catnip Caravan Mice - Plush & Feather Fun
SmartyKat Instincts Catnip Caravan Plush Mice with Feather Tails are just some of the irresistible cat toys that satisfy your cat's instinct for hunting. These plush mice are filled with pure, potent catnip that will enthrall your feline in exciting playtime, while feather tails flutter and add extra levels of stimulation. Perfect for batting, tossing, and pouncing, these lightweight toys keep your cat entertained while encouraging healthy exercise and mental enrichment.
Benefits:
- Encourages Natural Hunting Behavior: Designed to stimulate your cat's instincts to chase and pounce.
- Catnip-Filled Fun: Filled with pure catnip to attract and engage your cat without chemicals or fillers.
- Soft & Light: Easy for cats to bat, toss, and generally carry around.
- Feather Tail for Added Excitement: The natural motion of the feathers keeps cats engaged.
- Suitable for both solitary or interactive play-greatly intended for solitary enjoyment or spending time with your feline friend.
Is the catnip inside the mice safe for my cat?
Yes! SmartyKat catnip is 100% pure and free of any chemicals or fillers, providing your cat with a healthy, pleasurable experience.
Are These Safe for Kittens?
Absolutely! Light and soft, these toys will provide fun and stimulation for your kitten or adult cat at any age.
Shipping & Returns
- Shipping: Learn more about our flexible shipping options by visiting our Shipping Policies.
- Returns: For assistance with returns or replacements, review our Refund Policy.
FAQ
What comes in the SmartyKat Instincts Catnip Caravan set?
This is a set containing two plush mice toys filled with soft fabric bodies, feather tails, and an enormous amount of catnip to drive your cat's hunting instincts into high gear.
What are these made from?
The mice are of soft plush material, while the tails are real feathers for added excitement. Filled with pure, pesticide-free catnip, without any type of artificial additives.
Are these toys suitable for all cats?
Yes! These toys are made with non-toxic, pet-safe materials and are suitable for cats of all ages and sizes. However, always supervise your cat during playtime.
How does catnip affect my cat?
Catnip contains natural compounds that can cause playful, energetic, or relaxed behavior in cats. Not all cats react to catnip, as sensitivity is genetic.
Can I refresh the catnip scent?
Over time, the effectiveness of the catnip will weaken. You can put the toys in a plastic bag with fresh catnip or just lightly rub the toys with loose catnip to restore the smell.
How do I clean these toys?
Spot clean with a damp cloth as needed. Do not soak or machine wash, as this could decrease the potency of the catnip and damage the feathers.
Thank you for shopping with us. This Shipping Policy outlines how and when orders are processed, shipped, and delivered after being placed on our website. By placing an order, you agree to the terms described below.
1. Order Processing Time
Order Cut-Off Time: Orders placed on business days before 6:00 PM local business time are considered received on the same day.
Orders placed after 6:00 PM, on weekends, or on public holidays will be processed on the next business day.
Processing Time: Orders are typically processed and prepared for shipment within 1–5 business days after the order is received.
Processing time includes order verification, quality checks, and packaging.
Processing time does not include shipping or delivery time.
2. Shipping Methods and Delivery Time
We currently offer the following shipping methods at checkout:
Priority Shipping: $5.99
Expected delivery time: 1–2 business days
Standard Shipping: $2.99
Expected delivery time: 3–6 business days
Free Shipping: $0
Expected delivery time: 5–8 business days
Delivery times are estimated from the time the order has been shipped and may vary depending on the shipping destination, carrier operations, weather conditions, holidays, or other unforeseen delays.
Estimated delivery times are provided for reference only and are not guaranteed.
3. Shipping Carriers
We work with reliable third-party shipping carriers to deliver your orders safely and efficiently. Carrier selection is determined based on destination, package size, and service availability.
Carrier delays are outside of our control, and we are not responsible for delays caused by the carrier.
4. Shipping Costs
We ship orders to addresses within the United States.
Shipping costs are displayed at checkout based on the shipping method selected by the customer.
Available shipping options may include Priority Shipping, Standard Shipping, and Free Shipping.
No additional standard shipping fees will be charged beyond the shipping cost shown at checkout.
5. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing tracking information if available.
Please allow up to 48 hours for tracking details to become active.
6. Incorrect or Incomplete Address
Please ensure that your shipping address is accurate and complete at checkout.
We are not responsible for delays caused by incorrect or incomplete address information, or for packages that are lost or undeliverable due to address errors.
Additional shipping or handling fees may apply for re-delivery.
7. Lost or Delayed Shipments
If your order has not arrived within the estimated delivery timeframe, please contact our customer support team.
We will assist in investigating the issue with the carrier.
While we strive to help resolve shipping issues, we are not responsible for delays or losses caused by third-party carriers.
8. Damaged Packages
If your package arrives damaged, please contact us within a reasonable time after delivery and provide clear photos of the damaged packaging and items.
We will review the case and assist according to our Return & Refund Policy.
9. Policy Updates
We reserve the right to modify or update this Shipping Policy at any time.
Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Shipping Policy or your order status, please contact us using the contact information provided in the footer.
Thank you for shopping with us. This Return & Refund Policy explains the terms and conditions under which returns and refunds are accepted for purchases made through our website. By placing an order, you agree to the terms outlined below.
1. No Exchange Policy
We do not offer exchanges at this time.
This policy allows us to maintain efficient inventory management, faster order processing, and consistent product availability for all customers. If you would like a different item, size, color, or version, please return the original item (if eligible) and place a new order separately.
2. Return Eligibility
You may request a return if all of the following conditions are met:
The return request is submitted within 30 days of confirmed delivery
The item is unused, unwashed, and in its original condition
The item includes all original packaging, tags, accessories, and documentation
The item is not listed as non-returnable (see Section 3)
Returns requested after the 30-day period will not be accepted.
3. Non-Returnable Items
The following items are not eligible for return:
Items marked as Final Sale or Non-Returnable at the time of purchase
Gift cards or store credit
Digital products or downloadable content
Items that show signs of use, damage, or alteration not caused by us
4. How to Initiate a Return
To start a return, please contact our customer support team and provide:
Your order number
The item(s) you wish to return
Reason for return (for internal reference only)
Returns sent without prior authorization may be refused.
5. Return Shipping
Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
We recommend using a trackable shipping method, as we are not responsible for lost or damaged return shipments.
Original shipping fees are non-refundable, except where required by law.
6. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved:
Refunds will be issued to the original payment method
Processing typically takes 1–3 business days, depending on your payment provider
Refund amounts may be reduced for items returned in unacceptable condition
7. Damaged or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, please contact us within a reasonable time after delivery and provide clear photos of the issue. We will review the case and, if approved, issue a refund in accordance with this policy.
8. Refused or Undeliverable Shipments
Orders that are refused or returned due to incorrect shipping information may be subject to additional handling or shipping fees, which may be deducted from the refund amount.
9. Policy Updates
We reserve the right to update or modify this Return & Refund Policy at any time. Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Return & Refund Policy or need assistance with a return, please contact us using the contact information provided in the footer.
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