
Wax-Dissolving Ear Cleanser with Drying Action
Product Description
DVM OtiRinse Ear Cleansing/Drying Solution helps cleanse and dry dog and cat ear canals using wax-dissolving and drying agents. The pleasantly fragranced formula supports routine ear hygiene by loosening internal wax, debris, and crust, then helping remove excess moisture. Use as part of regular ear care or as directed by a veterinarian.
Benefits
- Wax Removal: Helps loosen internal wax, debris, and crust buildup.
- Drying Support: Helps reduce excess moisture in the ear canal.
- Routine Hygiene: Supports regular ear cleansing for dogs and cats.
- Aloe Comfort: Includes aloe vera to support comfort during cleansing.
- Fresh Scent: Pleasant fragrance helps the ears smell cleaner after use.
Ingredients
Water, benzyl alcohol, propylene glycol, fragrance, dioctyl sodium sulfosuccinate, DM-DM hydantoin, glycerin, nonoxynol-12, salicylic acid, benzoic acid, lactic acid, aloe vera.
How to Use
Dosage & Administration Instructions/ Directions for Use
- Liberal Fill: Apply solution liberally into the ear canal.
- Ear Massage: Gently massage the ear base to break up wax.
- Wipe Clean: Use cotton to remove excess solution and debris.
- Weekly Routine: Apply once or twice weekly, or as directed.
- Veterinary Plan: Follow the veterinarian's directions for individualized ear-cleaning schedules.
Additional Information
Precautions
- External Use: For external use on dogs and cats only.
- Eye Avoidance: Avoid contact with the eyes during application.
- Storage Care: Store at room temperature; protect from freezing.
- Child Safety: Keep out of reach of children.
Shipping & Returns
We offer ground, express, priority, and international delivery; see our shipping policy for details.
For return instructions or product concerns, please refer to our detailed refund policy.
Frequently Asked Questions
Q1: What is DVM OtiRinse Ear Cleansing/Drying Solution used for?
Ans: DVM OtiRinse Ear Cleansing/Drying Solution is used for routine ear cleansing and drying in dogs and cats. The formula helps loosen internal wax, debris, and crust while supporting a cleaner ear canal when regular ear hygiene is needed.
Q2: How often should DVM OtiRinse Ear Cleansing/Drying Solution be used?
Ans: DVM OtiRinse Ear Cleansing/Drying Solution can be used once or twice weekly for routine maintenance. A veterinarian may recommend a different schedule based on ear condition, moisture levels, and the amount of wax or debris present.
Q3: How do you apply DVM OtiRinse Ear Cleansing/Drying Solution correctly?
Ans: Apply DVM OtiRinse Ear Cleansing/Drying Solution liberally into the ear canal, then gently massage the base of the ear to help break up wax and debris. Wipe away excess solution and loosened material using cotton or absorbent material.
Q4: Can DVM OtiRinse Ear Cleansing/Drying Solution be used on cats and dogs?
Ans: Yes. DVM OtiRinse Ear Cleansing/Drying Solution is intended for external ear use in both dogs and cats. Apply carefully, avoid eye contact, and follow the recommended routine schedule unless a veterinarian provides different directions.
Q5: What makes DVM OtiRinse a cleansing and drying ear solution?
Ans: DVM OtiRinse contains wax-dissolving agents that help loosen earwax and debris, plus a drying agent to help reduce excess moisture. This combination supports routine ear hygiene, especially when ears need both cleansing and drying.
Q6: Does DVM OtiRinse Ear Cleansing/Drying Solution have a fragrance?
Ans: Yes. DVM OtiRinse Ear Cleansing/Drying Solution is pleasantly fragranced. The fresh scent helps reduce unpleasant odors after ear cleaning, while the solution loosens wax and debris and helps support a drier ear canal.
Q7: What precautions are important when using DVM OtiRinse?
Ans: DVM OtiRinse is for external use on dogs and cats only and should be kept away from the eyes. Store the bottle at room temperature, protect from freezing, and keep the product out of reach of children.
Q8: How should DVM OtiRinse Ear Cleansing/Drying Solution be stored?
Ans: Store DVM OtiRinse Ear Cleansing/Drying Solution at room temperature and protect the bottle from freezing. Proper storage helps maintain the solution’s consistency for routine ear cleansing and drying when used as directed.
Thank you for shopping with us. This Shipping Policy outlines how and when orders are processed, shipped, and delivered after being placed on our website. By placing an order, you agree to the terms described below.
1. Order Processing Time
Order Cut-Off Time: Orders placed on business days before 6:00 PM local business time are considered received on the same day.
Orders placed after 6:00 PM, on weekends, or on public holidays will be processed on the next business day.
Processing Time: Orders are typically processed and prepared for shipment within 1–5 business days after the order is received.
Processing time includes order verification, quality checks, and packaging.
Processing time does not include shipping or delivery time.
2. Shipping Methods and Delivery Time
We currently offer the following shipping methods at checkout:
Priority Shipping: $5.99
Expected delivery time: 1–2 business days
Standard Shipping: $2.99
Expected delivery time: 3–6 business days
Free Shipping: $0
Expected delivery time: 5–8 business days
Delivery times are estimated from the time the order has been shipped and may vary depending on the shipping destination, carrier operations, weather conditions, holidays, or other unforeseen delays.
Estimated delivery times are provided for reference only and are not guaranteed.
3. Shipping Carriers
We work with reliable third-party shipping carriers to deliver your orders safely and efficiently. Carrier selection is determined based on destination, package size, and service availability.
Carrier delays are outside of our control, and we are not responsible for delays caused by the carrier.
4. Shipping Costs
We ship orders to addresses within the United States.
Shipping costs are displayed at checkout based on the shipping method selected by the customer.
Available shipping options may include Priority Shipping, Standard Shipping, and Free Shipping.
No additional standard shipping fees will be charged beyond the shipping cost shown at checkout.
5. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing tracking information if available.
Please allow up to 48 hours for tracking details to become active.
6. Incorrect or Incomplete Address
Please ensure that your shipping address is accurate and complete at checkout.
We are not responsible for delays caused by incorrect or incomplete address information, or for packages that are lost or undeliverable due to address errors.
Additional shipping or handling fees may apply for re-delivery.
7. Lost or Delayed Shipments
If your order has not arrived within the estimated delivery timeframe, please contact our customer support team.
We will assist in investigating the issue with the carrier.
While we strive to help resolve shipping issues, we are not responsible for delays or losses caused by third-party carriers.
8. Damaged Packages
If your package arrives damaged, please contact us within a reasonable time after delivery and provide clear photos of the damaged packaging and items.
We will review the case and assist according to our Return & Refund Policy.
9. Policy Updates
We reserve the right to modify or update this Shipping Policy at any time.
Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Shipping Policy or your order status, please contact us using the contact information provided in the footer.
Thank you for shopping with us. This Return & Refund Policy explains the terms and conditions under which returns and refunds are accepted for purchases made through our website. By placing an order, you agree to the terms outlined below.
1. No Exchange Policy
We do not offer exchanges at this time.
This policy allows us to maintain efficient inventory management, faster order processing, and consistent product availability for all customers. If you would like a different item, size, color, or version, please return the original item (if eligible) and place a new order separately.
2. Return Eligibility
You may request a return if all of the following conditions are met:
The return request is submitted within 30 days of confirmed delivery
The item is unused, unwashed, and in its original condition
The item includes all original packaging, tags, accessories, and documentation
The item is not listed as non-returnable (see Section 3)
Returns requested after the 30-day period will not be accepted.
3. Non-Returnable Items
The following items are not eligible for return:
Items marked as Final Sale or Non-Returnable at the time of purchase
Gift cards or store credit
Digital products or downloadable content
Items that show signs of use, damage, or alteration not caused by us
4. How to Initiate a Return
To start a return, please contact our customer support team and provide:
Your order number
The item(s) you wish to return
Reason for return (for internal reference only)
Returns sent without prior authorization may be refused.
5. Return Shipping
Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
We recommend using a trackable shipping method, as we are not responsible for lost or damaged return shipments.
Original shipping fees are non-refundable, except where required by law.
6. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved:
Refunds will be issued to the original payment method
Processing typically takes 1–3 business days, depending on your payment provider
Refund amounts may be reduced for items returned in unacceptable condition
7. Damaged or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, please contact us within a reasonable time after delivery and provide clear photos of the issue. We will review the case and, if approved, issue a refund in accordance with this policy.
8. Refused or Undeliverable Shipments
Orders that are refused or returned due to incorrect shipping information may be subject to additional handling or shipping fees, which may be deducted from the refund amount.
9. Policy Updates
We reserve the right to update or modify this Return & Refund Policy at any time. Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Return & Refund Policy or need assistance with a return, please contact us using the contact information provided in the footer.
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