Optixcare Dog & Cat Eye Cleaning Wipes (50 count) - US 7779
Optixcare Dog & Cat Eye Cleaning Wipes (50 count) - US 7779
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- The return request is submitted within 30 days of confirmed delivery
Soft, Pre-Moistened Wipes For Clean Eyes
Product Description
Optixcare Eye Cleaning Wipes offer a gentle way to keep the area around a dog's and a cat's eyes clean. Soft, pre-moistened wipes help remove ocular secretions, sticky mucus, and crusty debris while helping reduce tear staining and facial fold odours. The formula includes chamomile and hyaluron to help soothe and hydrate surrounding skin, and contains no boric acid, peroxide, bleach, or antibiotics.
Benefits
- Debris Removal: Helps lift mucus, secretions, and crusty buildup around eyes.
- Stain Support: Aids in reducing or removing tear staining.
- Soothing Ingredients: Chamomile and hyaluron help comfort and hydrate skin.
- No Harsh Additives: Free of boric acid, peroxide, bleach, and antibiotics.
- Everyday Convenience: Pre-moistened wipes make routine cleaning quick and simple.
Ingredients
Active Ingredient: Chamomilla recutita; Sodium hyaluronate.
Inactive Ingredient: Deionized water; PEG 80; Polysorbate 80; Sodium citrate; Disodium EDTA; Sodium chloride; Sodium perborate.
How to Use
Directions for Use
- Clean Surrounding Area: Wipe to clean the area surrounding the eye.
- Remove Light Stains: Use wipes for light staining and debris accumulation.
- For Chronic Issues: Wet the area with Optixcare Eye Cleaning Solution first.
- Wipe Softened Matter: Remove softened debris or stains using a wipe.
Additional Information
Precautions
- Stop If Irritated: Discontinue use if irritation appears; call a veterinarian.
- Topical Use Only: Use externally around the eye area only.
- Keep Away Children: Store out of reach of children.
- Avoid Ingestion: Do not allow licking or swallowing of the wipe.
Shipping & Returns
We offer ground, express, priority, and international delivery; see our shipping policy for details.
For return instructions or product concerns, please refer to our detailed refund policy.
Frequently Asked Questions
Q1: What do Optixcare Dog & Cat Eye Cleaning Wipes help remove?
Ans: Optixcare Dog & Cat Eye Cleaning Wipes help remove ocular secretions, sticky mucus, and crusty debris around the eyes. Optixcare Eye Cleaning Wipes are also described as helping reduce or remove tear staining and address facial fold odours.
Q2: How do you use Optixcare Dog & Cat Eye Cleaning Wipes for routine cleaning?
Ans: Use Optixcare Dog & Cat Eye Cleaning Wipes to wipe and clean the area surrounding the eye. The wipes are designed for light staining and for the removal of debris or secretions, making the wipe format suitable for regular around-eye grooming and hygiene routines.
Q3: What should you do for chronic tear stains or stubborn debris?
Ans: If secretion, mucus, debris, or tear stains are challenging and/or chronic, the directions recommend using Optixcare Eye Cleaning Solution to fully wet the affected area. After wetting and softening the matter, wipe away the softened debris or stain.
Q4: Do Optixcare Dog & Cat Eye Cleaning Wipes include antibiotics or bleach?
Ans: Optixcare Dog & Cat Eye Cleaning Wipes do not contain boric acid, peroxide, bleach, or antibiotics. This formulation approach helps support gentle cleaning around the eyes while avoiding ingredients that can be irritating or overly harsh for sensitive eye-area skin.
Q5: What ingredients make Optixcare Dog & Cat Eye Cleaning Wipes soothing?
Ans: Optixcare Dog & Cat Eye Cleaning Wipes contain chamomile (Chamomilla recutita) and hyaluronate (sodium hyaluronate). These ingredients are described as helping gently clean, soothe, and hydrate the skin surrounding the eyes and facial folds during routine cleaning.
Q6: What precautions apply if a dog or cat shows irritation?
Ans: The product caution states to stop using Optixcare Dog & Cat Eye Cleaning Wipes if any signs of irritation appear and contact a veterinarian. Discontinuing use helps protect sensitive eye-area skin and ensures a pet gets appropriate guidance if irritation develops.
Q7: Are Optixcare Dog & Cat Eye Cleaning Wipes intended only for topical use?
Ans: Optixcare Dog & Cat Eye Cleaning Wipes are labeled for topical animal use only and are intended for cleaning the area surrounding the eye. The warning also advises keeping the wipes out of reach of children to support safe handling and correct use.
Q8: Can Optixcare Dog & Cat Eye Cleaning Wipes be used for facial fold odours?
Ans: Yes. Optixcare Dog & Cat Eye Cleaning Wipes are described as helping reduce facial fold odours and clean the skin around the eyes and facial folds. The formulation includes chamomile and hyaluron and avoids boric acid, peroxide, bleach, and antibiotics.
Q9: How many wipes are included in Optixcare Dog & Cat Eye Cleaning Wipes, 50 Count?
Ans: Optixcare Dog & Cat Eye Cleaning Wipes come in a pack of 50 wipes. The wipes are soft and pre-moistened with Optixcare Eye Cleaning Solution, offering a convenient way to clean the eye area during routine grooming and care.
Thank you for shopping with us. This Shipping Policy outlines how and when orders are processed, shipped, and delivered after being placed on our website. By placing an order, you agree to the terms described below.
1. Order Processing Time
Order Cut-Off Time: Orders placed on business days before 6:00 PM local business time are considered received on the same day.
Orders placed after 6:00 PM, on weekends, or on public holidays will be processed on the next business day.
Processing Time: Orders are typically processed and prepared for shipment within 1–5 business days after the order is received.
Processing time includes order verification, quality checks, and packaging.
Processing time does not include shipping or delivery time.
2. Shipping Methods and Delivery Time
We currently offer the following shipping methods at checkout:
Priority Shipping: $5.99
Expected delivery time: 1–2 business days
Standard Shipping: $2.99
Expected delivery time: 3–6 business days
Free Shipping: $0
Expected delivery time: 5–8 business days
Delivery times are estimated from the time the order has been shipped and may vary depending on the shipping destination, carrier operations, weather conditions, holidays, or other unforeseen delays.
Estimated delivery times are provided for reference only and are not guaranteed.
3. Shipping Carriers
We work with reliable third-party shipping carriers to deliver your orders safely and efficiently. Carrier selection is determined based on destination, package size, and service availability.
Carrier delays are outside of our control, and we are not responsible for delays caused by the carrier.
4. Shipping Costs
We ship orders to addresses within the United States.
Shipping costs are displayed at checkout based on the shipping method selected by the customer.
Available shipping options may include Priority Shipping, Standard Shipping, and Free Shipping.
No additional standard shipping fees will be charged beyond the shipping cost shown at checkout.
5. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing tracking information if available.
Please allow up to 48 hours for tracking details to become active.
6. Incorrect or Incomplete Address
Please ensure that your shipping address is accurate and complete at checkout.
We are not responsible for delays caused by incorrect or incomplete address information, or for packages that are lost or undeliverable due to address errors.
Additional shipping or handling fees may apply for re-delivery.
7. Lost or Delayed Shipments
If your order has not arrived within the estimated delivery timeframe, please contact our customer support team.
We will assist in investigating the issue with the carrier.
While we strive to help resolve shipping issues, we are not responsible for delays or losses caused by third-party carriers.
8. Damaged Packages
If your package arrives damaged, please contact us within a reasonable time after delivery and provide clear photos of the damaged packaging and items.
We will review the case and assist according to our Return & Refund Policy.
9. Policy Updates
We reserve the right to modify or update this Shipping Policy at any time.
Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Shipping Policy or your order status, please contact us using the contact information provided in the footer.
Thank you for shopping with us. This Return & Refund Policy explains the terms and conditions under which returns and refunds are accepted for purchases made through our website. By placing an order, you agree to the terms outlined below.
1. No Exchange Policy
We do not offer exchanges at this time.
This policy allows us to maintain efficient inventory management, faster order processing, and consistent product availability for all customers. If you would like a different item, size, color, or version, please return the original item (if eligible) and place a new order separately.
2. Return Eligibility
You may request a return if all of the following conditions are met:
The return request is submitted within 30 days of confirmed delivery
The item is unused, unwashed, and in its original condition
The item includes all original packaging, tags, accessories, and documentation
The item is not listed as non-returnable (see Section 3)
Returns requested after the 30-day period will not be accepted.
3. Non-Returnable Items
The following items are not eligible for return:
Items marked as Final Sale or Non-Returnable at the time of purchase
Gift cards or store credit
Digital products or downloadable content
Items that show signs of use, damage, or alteration not caused by us
4. How to Initiate a Return
To start a return, please contact our customer support team and provide:
Your order number
The item(s) you wish to return
Reason for return (for internal reference only)
Returns sent without prior authorization may be refused.
5. Return Shipping
Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
We recommend using a trackable shipping method, as we are not responsible for lost or damaged return shipments.
Original shipping fees are non-refundable, except where required by law.
6. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved:
Refunds will be issued to the original payment method
Processing typically takes 1–3 business days, depending on your payment provider
Refund amounts may be reduced for items returned in unacceptable condition
7. Damaged or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, please contact us within a reasonable time after delivery and provide clear photos of the issue. We will review the case and, if approved, issue a refund in accordance with this policy.
8. Refused or Undeliverable Shipments
Orders that are refused or returned due to incorrect shipping information may be subject to additional handling or shipping fees, which may be deducted from the refund amount.
9. Policy Updates
We reserve the right to update or modify this Return & Refund Policy at any time. Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Return & Refund Policy or need assistance with a return, please contact us using the contact information provided in the footer.
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