Kong Ez Soft Collar for Cats and Small Dogs - US 0498
Kong Ez Soft Collar for Cats and Small Dogs - US 0498
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- We offer worldwide shipping to all countries and regions
- Free shipping is available on all orders
- The return request is submitted within 30 days of confirmed delivery
Protect Your Pet's Healing Comfort Safely
Product Description
Kong Ez Soft Collar for Cats and Small Dogs delivers gentle Lycra neckline support recovering from surgery, rashes, or wounds, ensuring comfort while preventing injury aggravation. Flexstay technology maintains shape, while soft flexible fabric reduces sticking risks, noise, and bumping furniture. Machine-washable design ensures easy hygiene and stress-free recovery experience for pets and owners alike daily healing support.
Features
- Flexstay Technology
- Machine Washable
- Noise Free
- Anti Stuck
- Recovery Support
- Post Surgery
Benefits
- Comfortable Healing Support: Provides soft Lycra neckline support ensuring pets heal comfortably without irritation or stress daily healing.
- Secure Adjustable Fit: Cinched adjustable toggle ensures secure fit adapting easily to different pet neck sizes comfortably safe.
- Prevents Stuck Risks: Flexstay technology maintains shape while flexible fabric reduces getting stuck under furniture and doorways safely.
- Quiet Home Recovery: Soft flexible collar prevents noise when bumping furniture enabling calm peaceful home recovery experience daily.
Variants
Available in two sizes:
- X-Small
- Small
Specifications
Size |
Neck Measurement |
X-Small |
4 to 5.5 inches |
Small |
5.5 to 6.5 inches |
How to Use
Wear Instructions
- Proper Placement: Place collar so Lycra trimmed neckline sits comfortably at broadest part of neck area securely.
- Adjust Fit Securely: Use cinch tight toggle to adjust fit until snug yet comfortable for daily use easily.
- Maintain Safe Movement: Ensure collar secure during movement while allowing eating drinking resting comfortably without any restriction safely.
- Select Right Size: Choose correct size using neck measurement selecting larger size when between sizes recommended for comfort.
Additional Information
Precautions
- Prevent Wound Access: The collar helps to prevent dogs and cats from reaching wounds rashes or post surgery areas.
- Monitor Initial Use: Monitor your pet while wearing collar especially during initial use ensuring proper fit comfort always.
- Avoid Over Tightening: Make sure collar not tightened excessively as overly tight fit may cause neck discomfort issues.
- Regular Fit Checks: The soft flexible fabric reduces stress and bumping furniture but periodic fit checks are advised.
Shipping & Return
We offer ground, express, priority, and international delivery; see our shipping policy for details.
For return instructions or product concerns, please refer to our detailed refund policy.
Frequently Asked Questions
Q1: What is the EZ Soft recovery collar for cats and small dogs used for?
Ans: The EZ Soft recovery collar for cats and small dogs alternative soft healing collar is designed to support pets during recovery from surgery, rashes, or wounds. It uses gentle Lycra neckline support to prevent pets from reaching affected areas.
Q2: How do I choose the right size for the EZ soft pet recovery collar?
Ans: The EZ soft pet recovery collar by KONG requires selecting size based on neck measurement. X-Small fits 4 to 5.5 inches, while Small fits 5.5 to 6.5 inches. If your pet is between sizes, always choose the larger size to ensure comfort, proper fit, and safe recovery support.
Q3: How should I adjust fit on the KONG soft Lycra collar for recovery use?
Ans: The KONG soft Lycra collar for recovery use includes a cinch tight toggle system. Adjust it by tightening or loosening until it fits snugly but remains comfortable. It should stay secure during movement while still allowing pets to eat, drink, and rest.
Q4: Does the EZ soft recovery collar prevent pets from getting stuck?
Ans: The EZ soft recovery collar uses Flexstay technology and soft flexible fabric to maintain shape and reduce risks of getting stuck. It helps pets avoid entanglement under furniture or fences while also minimizing noise and bumps, ensuring safer and calmer movement during everyday home recovery periods.
Q5: Is the KONG EZ Soft pet recovery collar washable?
Ans: The KONG EZ Soft pet recovery collar is machine washable, making hygiene simple for pet owners during recovery periods. The durable fabric allows repeated cleaning without losing shape, ensuring long term usability for pets healing from wounds or surgical procedures.
Q6: Should I monitor my pet when using the soft recovery collar by KONG?
Ans: Yes, the soft recovery collar by KONG should be monitored during initial use to ensure proper fit and comfort. Observing your pet helps confirm the collar is secure, not too tight, and allows normal eating, drinking, and resting while providing safe protection for wounds, rashes, or post surgery areas.
Q7: How is the KONG EZ Soft healing collar better than traditional cones?
Ans: The KONG EZ Soft healing collar is a much gentler alternative to hard plastic cones. It feels soft on your pet with comfy Lycra support that doesn’t irritate or stress them out. It keeps things quiet, avoids constant bumping into furniture, and lets your pet move around easily.
Thank you for shopping with us. This Shipping Policy outlines how and when orders are processed, shipped, and delivered after being placed on our website. By placing an order, you agree to the terms described below.
1. Order Processing Time
Order Cut-Off Time: Orders placed on business days before 6:00 PM local business time are considered received on the same day.
Orders placed after 6:00 PM, on weekends, or on public holidays will be processed on the next business day.
Processing Time: Orders are typically processed and prepared for shipment within 1–5 business days after the order is received.
Processing time includes order verification, quality checks, and packaging.
Processing time does not include shipping or delivery time.
2. Shipping Methods and Delivery Time
We currently offer the following shipping methods at checkout:
Priority Shipping: $5.99
Expected delivery time: 1–2 business days
Standard Shipping: $2.99
Expected delivery time: 3–6 business days
Free Shipping: $0
Expected delivery time: 5–8 business days
Delivery times are estimated from the time the order has been shipped and may vary depending on the shipping destination, carrier operations, weather conditions, holidays, or other unforeseen delays.
Estimated delivery times are provided for reference only and are not guaranteed.
3. Shipping Carriers
We work with reliable third-party shipping carriers to deliver your orders safely and efficiently. Carrier selection is determined based on destination, package size, and service availability.
Carrier delays are outside of our control, and we are not responsible for delays caused by the carrier.
4. Shipping Costs
We ship orders to addresses within the United States.
Shipping costs are displayed at checkout based on the shipping method selected by the customer.
Available shipping options may include Priority Shipping, Standard Shipping, and Free Shipping.
No additional standard shipping fees will be charged beyond the shipping cost shown at checkout.
5. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing tracking information if available.
Please allow up to 48 hours for tracking details to become active.
6. Incorrect or Incomplete Address
Please ensure that your shipping address is accurate and complete at checkout.
We are not responsible for delays caused by incorrect or incomplete address information, or for packages that are lost or undeliverable due to address errors.
Additional shipping or handling fees may apply for re-delivery.
7. Lost or Delayed Shipments
If your order has not arrived within the estimated delivery timeframe, please contact our customer support team.
We will assist in investigating the issue with the carrier.
While we strive to help resolve shipping issues, we are not responsible for delays or losses caused by third-party carriers.
8. Damaged Packages
If your package arrives damaged, please contact us within a reasonable time after delivery and provide clear photos of the damaged packaging and items.
We will review the case and assist according to our Return & Refund Policy.
9. Policy Updates
We reserve the right to modify or update this Shipping Policy at any time.
Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Shipping Policy or your order status, please contact us using the contact information provided in the footer.
Thank you for shopping with us. This Return & Refund Policy explains the terms and conditions under which returns and refunds are accepted for purchases made through our website. By placing an order, you agree to the terms outlined below.
1. No Exchange Policy
We do not offer exchanges at this time.
This policy allows us to maintain efficient inventory management, faster order processing, and consistent product availability for all customers. If you would like a different item, size, color, or version, please return the original item (if eligible) and place a new order separately.
2. Return Eligibility
You may request a return if all of the following conditions are met:
The return request is submitted within 30 days of confirmed delivery
The item is unused, unwashed, and in its original condition
The item includes all original packaging, tags, accessories, and documentation
The item is not listed as non-returnable (see Section 3)
Returns requested after the 30-day period will not be accepted.
3. Non-Returnable Items
The following items are not eligible for return:
Items marked as Final Sale or Non-Returnable at the time of purchase
Gift cards or store credit
Digital products or downloadable content
Items that show signs of use, damage, or alteration not caused by us
4. How to Initiate a Return
To start a return, please contact our customer support team and provide:
Your order number
The item(s) you wish to return
Reason for return (for internal reference only)
Returns sent without prior authorization may be refused.
5. Return Shipping
Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
We recommend using a trackable shipping method, as we are not responsible for lost or damaged return shipments.
Original shipping fees are non-refundable, except where required by law.
6. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved:
Refunds will be issued to the original payment method
Processing typically takes 1–3 business days, depending on your payment provider
Refund amounts may be reduced for items returned in unacceptable condition
7. Damaged or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, please contact us within a reasonable time after delivery and provide clear photos of the issue. We will review the case and, if approved, issue a refund in accordance with this policy.
8. Refused or Undeliverable Shipments
Orders that are refused or returned due to incorrect shipping information may be subject to additional handling or shipping fees, which may be deducted from the refund amount.
9. Policy Updates
We reserve the right to update or modify this Return & Refund Policy at any time. Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Return & Refund Policy or need assistance with a return, please contact us using the contact information provided in the footer.
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