Kong Double Scratcher For Cats - US 6819
Kong Double Scratcher For Cats - US 6819
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- We offer worldwide shipping to all countries and regions
- Free shipping is available on all orders
- The return request is submitted within 30 days of confirmed delivery
Encourage Happy Scratching Instincts with Natural Comfort
Product Description
Kong Double Scratcher for Cats KONG Naturals cat scratcher satisfies natural scratching instincts. It encourages appropriate behavior and healthy play. Made from eco friendly recyclable materials. Reversible scratch pads extend usability. Infused with premium North American catnip for enhanced stimulation and engagement. Keeping cats active, entertained, and satisfied for longer periods. Ideal for indoor daily use. Supports healthy scratching habits consistently and effectively.
Features
- Reversible pad
- Long durability
- Catnip infused
- Eco material
- Furniture protection
Benefits
- Natural Scratching Satisfaction: Cats get what they naturally want. It keeps claws healthy and helps save your furniture from scratches.
- Reversible Long Lasting Use: You can flip and reuse the scratch pad, so your cat gets more playtime and longer-lasting fun.
- Appropriate Scratching Behavior: It guides your cat to scratch the right spot, helping protect your home and keeping things peaceful indoors.
- Catnip Play Engagement: Infused with premium North American catnip stimulating playful behavior and increasing activity levels significantly more.
- Eco-Friendly Materials: Made using renewable materials ensuring sustainability while delivering durable scratching experience for cats safely responsibly.
Specifications
Dimension |
Value |
Height |
19.75” |
Length |
9.75” |
Materials Used
99% Cardboard and 1% Catnip.
How to Use
Directions for Use
- Lift Back Panel: Lift entire perforated cardboard piece on back side carefully to begin incline setup process properly.
- Fold Center Perforation: Fold at the center perforation gently to create base structure for incline formation step properly.
- Punch Center Tab: Punch the small tab in the center and fold back halfway carefully then secure incline.
- Insert Back Slit Tab: Insert small tab through the slit in back setting the incline firm stable position now.
- Secure Bottom Flap: Fold and insert long bottom flap into slits along sides to secure incline in place.
Additional Information
Precautions
- Regular Check for Safety: Just keep checking the scratcher now and then. If it looks torn, weak, or unsafe, stop using it to keep your cat protected.
- First Time Supervision: When you bring it in, stay around your cat. It helps them understand it better and pick up good scratching habits early.
- Clear All Packaging: Always remove every bit of packaging before use. It avoids confusion and keeps your cat safe during play.
- No Chewing Allowed: This is made only for scratching. Don’t let your cat chew or swallow cardboard pieces for their safety.
- Replace When Needed: When the scratcher gets too worn out, switch it with fresh KONG refills. It keeps things safe and keeps your cat interested.
Shipping & Return
We offer ground, express, priority, and international delivery; see our shipping policy for details.
For return instructions or product concerns, please refer to our detailed refund policy.
Frequently Asked Questions
Q1: How do I set up Kong Double Scratcher pad correctly?
Ans: Kong Double Scratcher should be set up by removing perforated flap from front of box carefully before placement. Sprinkle approximately a quarter of the enclosed catnip bag onto honeycomb scratch pad evenly. Place it in a familiar area for your cat so it can adjust comfortably.
Q2: How should catnip be applied to Kong Double Scratcher?
Ans: Kong Double Scratcher requires sprinkling catnip lightly onto the honeycomb surface. Rub a pinch between fingers in front of your cat to release essential oils. Then sprinkle on scratch pad to increase attraction.
Q3: Is Kong Double Scratcher for Cats reversible and how long does it last?
Ans: Kong Double Scratcher is designed for long lasting use with dual-sided functionality. The reversible design extends scratching life significantly by allowing continued use on both sides. This provides extended enrichment time, consistent scratching satisfaction, and improved durability.
Q4: What materials are used in Kong Double Scratcher?
Ans: Kong Double Scratcher is made using renewable resources with 99 percent cardboard and 1 percent catnip composition. These environmentally responsible materials ensure recyclability and sustainability.
Q5: When should I replace Kong Double Scratcher For Cats KONG Naturals scratch pads?
Ans: When the Kong Double Scratcher gets really worn out or damaged, it’s time to swap it. Fresh KONG refills keep it safe and useful. Replacing it on time keeps scratching fun, steady, and clean, so your cat always has a good spot to scratch without any mess or risk.
Q6: How does Kong Double Scratcher help with furniture protection?
Ans: Kong Double Scratcher helps redirect natural scratching instincts toward designated surfaces. This encourages appropriate scratching behavior and reduces chances of furniture damage. Infused catnip increases interest in scratch pad, promoting consistent use.
Thank you for shopping with us. This Shipping Policy outlines how and when orders are processed, shipped, and delivered after being placed on our website. By placing an order, you agree to the terms described below.
1. Order Processing Time
Order Cut-Off Time: Orders placed on business days before 6:00 PM local business time are considered received on the same day.
Orders placed after 6:00 PM, on weekends, or on public holidays will be processed on the next business day.
Processing Time: Orders are typically processed and prepared for shipment within 1–5 business days after the order is received.
Processing time includes order verification, quality checks, and packaging.
Processing time does not include shipping or delivery time.
2. Shipping Methods and Delivery Time
We currently offer the following shipping methods at checkout:
Priority Shipping: $5.99
Expected delivery time: 1–2 business days
Standard Shipping: $2.99
Expected delivery time: 3–6 business days
Free Shipping: $0
Expected delivery time: 5–8 business days
Delivery times are estimated from the time the order has been shipped and may vary depending on the shipping destination, carrier operations, weather conditions, holidays, or other unforeseen delays.
Estimated delivery times are provided for reference only and are not guaranteed.
3. Shipping Carriers
We work with reliable third-party shipping carriers to deliver your orders safely and efficiently. Carrier selection is determined based on destination, package size, and service availability.
Carrier delays are outside of our control, and we are not responsible for delays caused by the carrier.
4. Shipping Costs
We ship orders to addresses within the United States.
Shipping costs are displayed at checkout based on the shipping method selected by the customer.
Available shipping options may include Priority Shipping, Standard Shipping, and Free Shipping.
No additional standard shipping fees will be charged beyond the shipping cost shown at checkout.
5. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing tracking information if available.
Please allow up to 48 hours for tracking details to become active.
6. Incorrect or Incomplete Address
Please ensure that your shipping address is accurate and complete at checkout.
We are not responsible for delays caused by incorrect or incomplete address information, or for packages that are lost or undeliverable due to address errors.
Additional shipping or handling fees may apply for re-delivery.
7. Lost or Delayed Shipments
If your order has not arrived within the estimated delivery timeframe, please contact our customer support team.
We will assist in investigating the issue with the carrier.
While we strive to help resolve shipping issues, we are not responsible for delays or losses caused by third-party carriers.
8. Damaged Packages
If your package arrives damaged, please contact us within a reasonable time after delivery and provide clear photos of the damaged packaging and items.
We will review the case and assist according to our Return & Refund Policy.
9. Policy Updates
We reserve the right to modify or update this Shipping Policy at any time.
Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Shipping Policy or your order status, please contact us using the contact information provided in the footer.
Thank you for shopping with us. This Return & Refund Policy explains the terms and conditions under which returns and refunds are accepted for purchases made through our website. By placing an order, you agree to the terms outlined below.
1. No Exchange Policy
We do not offer exchanges at this time.
This policy allows us to maintain efficient inventory management, faster order processing, and consistent product availability for all customers. If you would like a different item, size, color, or version, please return the original item (if eligible) and place a new order separately.
2. Return Eligibility
You may request a return if all of the following conditions are met:
The return request is submitted within 30 days of confirmed delivery
The item is unused, unwashed, and in its original condition
The item includes all original packaging, tags, accessories, and documentation
The item is not listed as non-returnable (see Section 3)
Returns requested after the 30-day period will not be accepted.
3. Non-Returnable Items
The following items are not eligible for return:
Items marked as Final Sale or Non-Returnable at the time of purchase
Gift cards or store credit
Digital products or downloadable content
Items that show signs of use, damage, or alteration not caused by us
4. How to Initiate a Return
To start a return, please contact our customer support team and provide:
Your order number
The item(s) you wish to return
Reason for return (for internal reference only)
Returns sent without prior authorization may be refused.
5. Return Shipping
Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
We recommend using a trackable shipping method, as we are not responsible for lost or damaged return shipments.
Original shipping fees are non-refundable, except where required by law.
6. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved:
Refunds will be issued to the original payment method
Processing typically takes 1–3 business days, depending on your payment provider
Refund amounts may be reduced for items returned in unacceptable condition
7. Damaged or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, please contact us within a reasonable time after delivery and provide clear photos of the issue. We will review the case and, if approved, issue a refund in accordance with this policy.
8. Refused or Undeliverable Shipments
Orders that are refused or returned due to incorrect shipping information may be subject to additional handling or shipping fees, which may be deducted from the refund amount.
9. Policy Updates
We reserve the right to update or modify this Return & Refund Policy at any time. Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Return & Refund Policy or need assistance with a return, please contact us using the contact information provided in the footer.
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