Epi-Soothe Shampoo - US 1504
Epi-Soothe Shampoo - US 1504
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- The return request is submitted within 30 days of confirmed delivery
Protects and Relieves Sensitive Skin in Pets
Product Description
Epi-Soothe Shampoo is a natural oat-grain derived, soap-free formula designed to soothe and cleanse dry, sensitive skin in dogs, cats, and horses. With Glycotechnology reducing bacterial and yeast adhesion, and Spherulites providing continuous ingredient release, this shampoo helps manage mild itch, irritation, and allergic dermatitis. Ideal for pets of all ages, especially when paired with Epi-Soothe Cream Rinse.
Benefits
- Soothes Sensitive Skin: Gently calms dry, irritated skin while minimizing discomfort caused by bacteria, yeast, or allergens.
- Reduces Bacterial and Yeast Adhesion: Glycotechnology prevents microorganism colonization, helping delay irritation and protect skin from infection effectively.
- Continuous Ingredient Release: Spherulites microcapsules ensure long-lasting release of active ingredients for prolonged skin relief and hydration.
- Supports Allergic Dermatitis Management: Helps alleviate itching caused by underlying allergies, parasites, or mild skin infections in pets.
- Soap-Free Gentle Formula: Cleanses without harsh soaps, protecting skin’s natural barrier while maintaining moisture and comfort.
- Enhances Results with Cream Rinse: Works synergistically with Epi-Soothe Cream Rinse for maximum relief and skin soothing benefits.
Ingredients
Active Ingredient
Water, Sodium lauryl sulfate, Cocamidopropyl betaine, Spherulites Microcapsules, Glycerin, Colloidal oatmeal, Lauryl glucoside, Chitosan succinamide, Magnesium aluminum silicate, DMDM hydantoin, L-Rhamnose, D-Galactose, Hydroxypropyl methylcellulose, D-Mannose, fragrance, FD&C Blue #1, Sodium chloride. May contain Sodium hydroxide and Lactic acid to adjust pH.
How to Use
Usage and Care Instructions
- Shake Well Before Use: Shake the shampoo bottle thoroughly before use to ensure proper ingredient distribution and effectiveness.
- Wet Coat with Warm Water: Prepare your pet’s coat by wetting thoroughly with warm water.
- Apply Sufficient Shampoo: Use enough shampoo to create a rich lather covering the entire coat evenly.
- Massage into Wet Coat: Gently massage Epi-Soothe Shampoo into the wet coat to cleanse.
- Allow 5–10 Minutes: Leave shampoo on hair for five to ten minutes to maximize soothing and cleansing benefits.
- Rinse Thoroughly: Rinse the coat completely with clean water, ensuring no residue stays on the skin.
- Repeat if Needed: If necessary, repeat the lathering and rinsing process for better cleansing and relief.
- Use as Directed: May be used daily or as recommended by your veterinarian for ongoing skin care.
Additional Information
Precautions
- Keep Out of Children’s Reach: Store shampoo safely away from children to prevent accidental ingestion or skin contact.
- Wash Hands After Use: Always wash your hands thoroughly after applying shampoo to avoid unintended exposure or irritation.
- For Animal Use Only: This product is intended exclusively for pets and should never be used on humans.
- External Use Only: Apply shampoo only to the skin; do not ingest or use on internal areas.
- Avoid Contact with Eyes or Mucous: Prevent shampoo from reaching eyes, nose, or mouth to avoid irritation or discomfort.
- Not for Optic Use: Do not use shampoo in or around eyes; it may cause harm or irritation.
- Discontinue if Skin Irritation Occurs: Stop using immediately if irritation develops or worsens, and consult a veterinarian promptly.
- Follow Flea and Tick Treatment Instructions: Adhere to instructions for topical flea or tick treatments regarding bathing and water exposure.
- Observe Different Treatment Wait Times: Different topical treatments require specific waiting periods before bathing; always follow manufacturer recommendations carefully.
Storage Instructions
- Maintain Controlled Temperature: Store the shampoo at a consistent room temperature between 59° and 86° Fahrenheit for stability.
Shipping & Return
We offer ground, express, priority, and international delivery; see our shipping policy for details.
For return instructions or product concerns, please refer to our detailed refund policy.
Frequently Asked Questions
Q1: What is Virbac Epi-Soothe Shampoo for Dogs, Cats & Horses used for?
Ans: Virbac Epi-Soothe Shampoo for Dogs, Cats & Horses is used to soothe and cleanse dry, sensitive skin. It helps manage mild itch and irritation. It supports pets with allergic dermatitis. It reduces bacterial and yeast adhesion.
Q2: How does Virbac Epi-Soothe Shampoo help sensitive skin in pets?
Ans:Virbac Epi-Soothe Shampoo has a natural oat-grain derived, soap-free formula. It cleanses without harsh soaps. Glycotechnology helps reduce bacterial and yeast adhesion. Spherulites microcapsules release ingredients continuously. This provides prolonged soothing, hydration, and comfort for sensitive skin in pets.
Q3: Can Virbac Epi-Soothe Shampoo be used for allergic dermatitis in pets?
Ans: Virbac Epi-Soothe Shampoo is formulated to help pets with allergic dermatitis. Allergic dermatitis causes excessive itching. The itching may result from allergies, parasites, or skin infection. The shampoo helps alleviate mild itch and irritation. It is suitable for pets of any age.
Q4: How should Virbac Epi-Soothe Shampoo be used correctly?
Ans: Shake the bottle well before use. Wet the coat with warm water. Apply shampoo to create a rich lather. Massage into the wet coat. Allow it to remain for five to ten minutes. Rinse thoroughly with clean water. Repeat if needed.
Q5: What precautions and storage instructions should be followed while using Virbac Epi-Soothe Shampoo?
Ans: Keep the shampoo out of reach of children. It is for animal use only. It is for external use only. Avoid contact with eyes or mucous membranes. Discontinue if irritation occurs. Follow flea treatment instructions. Place at room temperature between 59° and 86° Fahrenheit.
Thank you for shopping with us. This Shipping Policy outlines how and when orders are processed, shipped, and delivered after being placed on our website. By placing an order, you agree to the terms described below.
1. Order Processing Time
Order Cut-Off Time: Orders placed on business days before 6:00 PM local business time are considered received on the same day.
Orders placed after 6:00 PM, on weekends, or on public holidays will be processed on the next business day.
Processing Time: Orders are typically processed and prepared for shipment within 1–5 business days after the order is received.
Processing time includes order verification, quality checks, and packaging.
Processing time does not include shipping or delivery time.
2. Shipping Methods and Delivery Time
We currently offer the following shipping methods at checkout:
Priority Shipping: $5.99
Expected delivery time: 1–2 business days
Standard Shipping: $2.99
Expected delivery time: 3–6 business days
Free Shipping: $0
Expected delivery time: 5–8 business days
Delivery times are estimated from the time the order has been shipped and may vary depending on the shipping destination, carrier operations, weather conditions, holidays, or other unforeseen delays.
Estimated delivery times are provided for reference only and are not guaranteed.
3. Shipping Carriers
We work with reliable third-party shipping carriers to deliver your orders safely and efficiently. Carrier selection is determined based on destination, package size, and service availability.
Carrier delays are outside of our control, and we are not responsible for delays caused by the carrier.
4. Shipping Costs
We ship orders to addresses within the United States.
Shipping costs are displayed at checkout based on the shipping method selected by the customer.
Available shipping options may include Priority Shipping, Standard Shipping, and Free Shipping.
No additional standard shipping fees will be charged beyond the shipping cost shown at checkout.
5. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing tracking information if available.
Please allow up to 48 hours for tracking details to become active.
6. Incorrect or Incomplete Address
Please ensure that your shipping address is accurate and complete at checkout.
We are not responsible for delays caused by incorrect or incomplete address information, or for packages that are lost or undeliverable due to address errors.
Additional shipping or handling fees may apply for re-delivery.
7. Lost or Delayed Shipments
If your order has not arrived within the estimated delivery timeframe, please contact our customer support team.
We will assist in investigating the issue with the carrier.
While we strive to help resolve shipping issues, we are not responsible for delays or losses caused by third-party carriers.
8. Damaged Packages
If your package arrives damaged, please contact us within a reasonable time after delivery and provide clear photos of the damaged packaging and items.
We will review the case and assist according to our Return & Refund Policy.
9. Policy Updates
We reserve the right to modify or update this Shipping Policy at any time.
Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Shipping Policy or your order status, please contact us using the contact information provided in the footer.
Thank you for shopping with us. This Return & Refund Policy explains the terms and conditions under which returns and refunds are accepted for purchases made through our website. By placing an order, you agree to the terms outlined below.
1. No Exchange Policy
We do not offer exchanges at this time.
This policy allows us to maintain efficient inventory management, faster order processing, and consistent product availability for all customers. If you would like a different item, size, color, or version, please return the original item (if eligible) and place a new order separately.
2. Return Eligibility
You may request a return if all of the following conditions are met:
The return request is submitted within 30 days of confirmed delivery
The item is unused, unwashed, and in its original condition
The item includes all original packaging, tags, accessories, and documentation
The item is not listed as non-returnable (see Section 3)
Returns requested after the 30-day period will not be accepted.
3. Non-Returnable Items
The following items are not eligible for return:
Items marked as Final Sale or Non-Returnable at the time of purchase
Gift cards or store credit
Digital products or downloadable content
Items that show signs of use, damage, or alteration not caused by us
4. How to Initiate a Return
To start a return, please contact our customer support team and provide:
Your order number
The item(s) you wish to return
Reason for return (for internal reference only)
Returns sent without prior authorization may be refused.
5. Return Shipping
Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
We recommend using a trackable shipping method, as we are not responsible for lost or damaged return shipments.
Original shipping fees are non-refundable, except where required by law.
6. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved:
Refunds will be issued to the original payment method
Processing typically takes 1–3 business days, depending on your payment provider
Refund amounts may be reduced for items returned in unacceptable condition
7. Damaged or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, please contact us within a reasonable time after delivery and provide clear photos of the issue. We will review the case and, if approved, issue a refund in accordance with this policy.
8. Refused or Undeliverable Shipments
Orders that are refused or returned due to incorrect shipping information may be subject to additional handling or shipping fees, which may be deducted from the refund amount.
9. Policy Updates
We reserve the right to update or modify this Return & Refund Policy at any time. Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Return & Refund Policy or need assistance with a return, please contact us using the contact information provided in the footer.
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