Epi-Soothe Cream Rinse - US 4733
Epi-Soothe Cream Rinse - US 4733
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- We offer worldwide shipping to all countries and regions
- Free shipping is available on all orders
- The return request is submitted within 30 days of confirmed delivery
Restore Comfort and Shine to Your Pet’s Coat
Product Description
Epi-Soothe Conditioner gently soothes itching caused by dry, sensitive skin while restoring natural moisture and oils. This creamy formula makes your pet’s coat more manageable, reduces static, and prevents tangles. With regular use after bathing with Epi-Soothe Shampoo, it improves coat health and adds a radiant, high-shine finish, keeping dogs, cats, and horses looking and feeling their best.
Benefits
- Soothes Dry Skin: Relieves itching and discomfort associated with dry, sensitive skin, providing pets instant soothing relief.
- Restores Natural Oils: Replenishes essential skin oils, improving moisture balance and making the hair coat softer and manageable.
- Enhances Coat Health: Adds shine and vitality to the coat, promoting a healthier, well-groomed appearance in pets.
- Reduces Static and Tangling: Minimizes static electricity while gently detangling hair, preventing knots and making grooming easier.
- Antipruritic Oatmeal Formula: Contains oatmeal to relieve itchiness, calm irritated skin, and provide long-lasting moisturizing comfort.
Ingredients
Propylene glycol, water, natural colloidal oatmeal, glycerin, cetrimonium chloride, lactic acid, DMDM hydantoin, benzalkonium chloride, polyquaternium-10, fragrance, and Kathon CG.
How to Use
Directions for Use
- Shake Well Before Use: Shake the conditioner bottle thoroughly to ensure ingredients are fully blended for best performance.
- Wet Coat Thoroughly: Use warm water to wet your pet’s coat completely before applying shampoo for optimal results.
- Apply and Lather: Apply enough Epi-Soothe Shampoo to create a rich, luxurious lather over the wet coat.
- Rinse and Repeat: Rinse the shampoo completely, and repeat if necessary to cleanse sensitive or dry skin deeply.
- Massage Into Coat: Massage Epi-Soothe Conditioner into the wet coat, covering all areas for effective skin soothing.
- Allow Conditioner to Work: Leave the conditioner on for 5–10 minutes to moisturize, soothe itching, and detangle the coat thoroughly.
- Rinse: Rinse with clean water until all Epi-Soothe cream is removed, leaving the coat soft, smooth, and shiny.
- Frequency of Use: Use daily or as directed by your veterinarian to maintain healthy skin and a shiny coat.
Precautions
- Keep Out of Reach: Store the product safely away from children to prevent accidental ingestion or misuse by them.
- Wash Hands After Use: Always wash your hands thoroughly after applying to avoid transferring product to eyes or mouth.
- For Animal Use Only: This product is intended exclusively for pets and should never be used on humans.
- External Use Only: Apply only to the animal’s coat and skin; avoid ingestion or internal application.
- Avoid Sensitive Areas: Keep away from eyes, nose, mouth, and other mucous membranes to stop irritation.
- Not for Eye Use: Do not use this product on or near the eyes; it is unsafe for optic use.
- Stop Usage if Irritation Occurs: Stop use immediately if skin irritation develops or worsens, and consult your veterinarian promptly.
- Follow Flea Treatment Instructions: If using topical flea and tick products, follow package bathing instructions carefully to avoid complications.
Storage Instructions
- Temperature Control: Store at room temperature between fifty nine and eighty six degrees Fahrenheit to maintain product stability.
Possible Side Effects
- Eye Irritation: Avoid contact with eyes or mucous membranes as irritation may occur if accidental exposure happens.
- Skin Reaction: If skin irritation develops, stop use immediately and consult your veterinarian promptly.
Shipping & Return
We offer ground, express, priority, and international delivery; see our shipping policy for details.
For return instructions or product concerns, please refer to our detailed refund policy.
Frequently Asked Questions
Q1: How does Virbac Epi-Soothe Pet Cream Rinse help with my pet’s dry skin?
Ans: The Virbac Epi-Soothe Pet Cream Rinse gently soothes itching caused by dry, sensitive skin. Its creamy formula restores natural moisture and oils, making your pet’s coat more manageable while reducing irritation and providing instant relief for discomfort.
Q2: Can I use Epi-Soothe Conditioner after every bath for dogs or cats?
Ans: Yes, the Epi-Soothe Moisturizing Conditioner works best when applied after bathing with Epi-Soothe Shampoo. It can be used daily or as directed by a veterinarian, helping maintain coat health, prevent tangles, and improve overall shine.
Q3: Will the Virbac Epi-Soothe Cream Rinse help reduce tangles and static in my pet’s hair?
Ans: Yes, this Virbac Epi-Soothe Cream Rinse minimizes static electricity while gently detangling your pet’s coat. Its oatmeal-based formula restores natural oils and moisturizes, leaving the hair smooth, shiny, and easy to groom every time.
Q4: Is Virbac Epi-Soothe Pet Conditioner safe for cats, dogs, and horses?
Ans: Yes, the Virbac Epi-Soothe Pet Hair Conditioner is safe for dogs, cats, and horses. It is for external use only, so avoid eyes or mucous membranes. Always follow bathing instructions and stop use if irritation occurs.
Thank you for shopping with us. This Shipping Policy outlines how and when orders are processed, shipped, and delivered after being placed on our website. By placing an order, you agree to the terms described below.
1. Order Processing Time
Order Cut-Off Time: Orders placed on business days before 6:00 PM local business time are considered received on the same day.
Orders placed after 6:00 PM, on weekends, or on public holidays will be processed on the next business day.
Processing Time: Orders are typically processed and prepared for shipment within 1–5 business days after the order is received.
Processing time includes order verification, quality checks, and packaging.
Processing time does not include shipping or delivery time.
2. Shipping Methods and Delivery Time
We currently offer the following shipping methods at checkout:
Priority Shipping: $5.99
Expected delivery time: 1–2 business days
Standard Shipping: $2.99
Expected delivery time: 3–6 business days
Free Shipping: $0
Expected delivery time: 5–8 business days
Delivery times are estimated from the time the order has been shipped and may vary depending on the shipping destination, carrier operations, weather conditions, holidays, or other unforeseen delays.
Estimated delivery times are provided for reference only and are not guaranteed.
3. Shipping Carriers
We work with reliable third-party shipping carriers to deliver your orders safely and efficiently. Carrier selection is determined based on destination, package size, and service availability.
Carrier delays are outside of our control, and we are not responsible for delays caused by the carrier.
4. Shipping Costs
We ship orders to addresses within the United States.
Shipping costs are displayed at checkout based on the shipping method selected by the customer.
Available shipping options may include Priority Shipping, Standard Shipping, and Free Shipping.
No additional standard shipping fees will be charged beyond the shipping cost shown at checkout.
5. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing tracking information if available.
Please allow up to 48 hours for tracking details to become active.
6. Incorrect or Incomplete Address
Please ensure that your shipping address is accurate and complete at checkout.
We are not responsible for delays caused by incorrect or incomplete address information, or for packages that are lost or undeliverable due to address errors.
Additional shipping or handling fees may apply for re-delivery.
7. Lost or Delayed Shipments
If your order has not arrived within the estimated delivery timeframe, please contact our customer support team.
We will assist in investigating the issue with the carrier.
While we strive to help resolve shipping issues, we are not responsible for delays or losses caused by third-party carriers.
8. Damaged Packages
If your package arrives damaged, please contact us within a reasonable time after delivery and provide clear photos of the damaged packaging and items.
We will review the case and assist according to our Return & Refund Policy.
9. Policy Updates
We reserve the right to modify or update this Shipping Policy at any time.
Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Shipping Policy or your order status, please contact us using the contact information provided in the footer.
Thank you for shopping with us. This Return & Refund Policy explains the terms and conditions under which returns and refunds are accepted for purchases made through our website. By placing an order, you agree to the terms outlined below.
1. No Exchange Policy
We do not offer exchanges at this time.
This policy allows us to maintain efficient inventory management, faster order processing, and consistent product availability for all customers. If you would like a different item, size, color, or version, please return the original item (if eligible) and place a new order separately.
2. Return Eligibility
You may request a return if all of the following conditions are met:
The return request is submitted within 30 days of confirmed delivery
The item is unused, unwashed, and in its original condition
The item includes all original packaging, tags, accessories, and documentation
The item is not listed as non-returnable (see Section 3)
Returns requested after the 30-day period will not be accepted.
3. Non-Returnable Items
The following items are not eligible for return:
Items marked as Final Sale or Non-Returnable at the time of purchase
Gift cards or store credit
Digital products or downloadable content
Items that show signs of use, damage, or alteration not caused by us
4. How to Initiate a Return
To start a return, please contact our customer support team and provide:
Your order number
The item(s) you wish to return
Reason for return (for internal reference only)
Returns sent without prior authorization may be refused.
5. Return Shipping
Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
We recommend using a trackable shipping method, as we are not responsible for lost or damaged return shipments.
Original shipping fees are non-refundable, except where required by law.
6. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved:
Refunds will be issued to the original payment method
Processing typically takes 1–3 business days, depending on your payment provider
Refund amounts may be reduced for items returned in unacceptable condition
7. Damaged or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, please contact us within a reasonable time after delivery and provide clear photos of the issue. We will review the case and, if approved, issue a refund in accordance with this policy.
8. Refused or Undeliverable Shipments
Orders that are refused or returned due to incorrect shipping information may be subject to additional handling or shipping fees, which may be deducted from the refund amount.
9. Policy Updates
We reserve the right to update or modify this Return & Refund Policy at any time. Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Return & Refund Policy or need assistance with a return, please contact us using the contact information provided in the footer.
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