Douxo S3 CALM Soothing Itchy, Hydrated Skin Dog & Cat Mousse (5.1 oz) - US 4323
Douxo S3 CALM Soothing Itchy, Hydrated Skin Dog & Cat Mousse (5.1 oz) - US 4323
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- The return request is submitted within 30 days of confirmed delivery
Soothing Calm Mousse for Allergy-Prone Skin
Product Description
DOUXO S3 CALM Mousse is a veterinarian-recommended leave-on foam for dogs and cats that helps soothe and hydrate itchy, irritated skin caused by allergies. Formulated with Ophytrium, it supports the skin’s natural barrier and microbial balance while helping detangle fur and leave the coat soft and shiny when used regularly as part of a veterinarian-guided skincare routine.
Benefits
- Relieves Itch & Irritation: Helps calm itchy, irritated skin often linked to allergic discomfort in dogs and cats.
- Deep Hydration: Hydrates dry or sensitive skin to improve comfort and reduce flakiness.
- Soft, Detangled Coat: Helps detangle fur and leaves the coat soft and with a healthy shine.
- Supports Skin Balance: Ophytrium helps maintain the skin’s natural barrier and microbial flora.
- Free of Harsh Additives: Formulated without soaps, sulfates, parabens, phthalates, and nanoparticles for high tolerance.
Ingredients
Active Ingredients: Ophytrium 0.75%.
Inactive Ingredients: Water, capryl/capramidopropyl betaine, phenoxyethanol, pentavitin, panthenol, niacinamide, coco & vanilla hypoallergenic fragrance, guar gum, PEG-40 hydrogenated castor oil, citric acid, sodium hydroxide.
How to Use
Directions for Use
- Dry Coat Prep: Apply to a brushed, dry coat before use.
- Massage to Skin: Gently massage until the mousse reaches the skin for best absorption.
- Cover Whole Body: Repeat over the entire body, avoiding eyes and mouth.
- Air Dry Only: Let the mousse air dry without rinsing.
- Brush for Finish: Brush coat after drying for a soft, shiny appearance.
Recommended-Usage Chart
Pet Weight |
Recommended Dose |
Up to 13 lbs |
1 pump per 2 lbs |
Over 13 lbs |
1 pump per 4 lbs |
Long/thick fur |
Double dosage |
Use every 2–3 days for 2–3 weeks, or as directed by your veterinarian.
Additional Information
Precautions
- External Use Only: Intended for topical use on dogs and cats only.
- Avoid Eyes & Mouth: Prevent contact with eyes and sensitive mucous membranes.
- Discontinue If Irritation: Stop use if irritation occurs or worsens, then consult a vet.
- Wash Hands: Wash hands after application.
- Child Safety: Keep out of reach of children.
Possible Side Effects
- Mild Redness: Temporary redness may occur at application sites.
- Sensitive Area Discomfort: Some pets may show tenderness in sensitive areas.
- Licking Behavior: Pets may lick treated areas if applied near their mouths.
- Flare of Dryness: Rare cases of transient dryness before improvement.
- Vet Review Recommended: Persistent reactions should be assessed by a veterinarian.
Storage Information
- Store at Room Temperature: To maintain product quality.
- Avoid Temperature Extremes: Do not freeze or expose to high heat.
- Seal After Use: Keep cap closed between applications.
- Dry Storage Area: Store away from moisture.
- Original Packaging: Retain in original container until use.
Shipping & Return
We offer ground, express, priority, and international delivery; see our shipping policy for details.
For return instructions or product concerns, please refer to our detailed refund policy.
Frequently Asked Questions
Q1: What skin issues does this mousse address?
Ans: This mousse helps soothe itchy, sensitive, and allergy-related skin discomfort in dogs and cats, while hydrating and improving coat texture when used as part of regular skin care.
Q2: How often should I use DOUXO S3 CALM Mousse?
Ans: Apply every 2–3 days for 2–3 weeks or follow your veterinarian’s guidance based on your pet’s skin needs and response.
Q3: How much product should be applied?
Ans: Use 1 pump per 2 lbs for small pets and 1 pump per 4 lbs for larger pets; double the amount for long or thick fur to reach the skin effectively.
Q4: How is the mousse applied correctly?
Ans: Apply to a dry, brushed coat, massage until it reaches the skin, avoid the eyes and mouth, allow to air dry, and brush afterwards for a soft, shiny finish.
Q5: Will this make my pet’s coat sticky?
Ans: No, the formula is designed to leave the coat soft and non-sticky while hydrating skin and improving fur texture.
Q6: Can it replace bathing entirely?
Ans: It is a between-bath solution to support skin comfort and hydration, but it is not meant to fully replace regular bathing as directed by a veterinarian.
Q7: What should I do if irritation occurs?
Ans: Discontinue use if irritation worsens or persists and consult your veterinarian for further evaluation and appropriate care.
Thank you for shopping with us. This Shipping Policy outlines how and when orders are processed, shipped, and delivered after being placed on our website. By placing an order, you agree to the terms described below.
1. Order Processing Time
Order Cut-Off Time: Orders placed on business days before 6:00 PM local business time are considered received on the same day.
Orders placed after 6:00 PM, on weekends, or on public holidays will be processed on the next business day.
Processing Time: Orders are typically processed and prepared for shipment within 1–5 business days after the order is received.
Processing time includes order verification, quality checks, and packaging.
Processing time does not include shipping or delivery time.
2. Shipping Methods and Delivery Time
We currently offer the following shipping methods at checkout:
Priority Shipping: $5.99
Expected delivery time: 1–2 business days
Standard Shipping: $2.99
Expected delivery time: 3–6 business days
Free Shipping: $0
Expected delivery time: 5–8 business days
Delivery times are estimated from the time the order has been shipped and may vary depending on the shipping destination, carrier operations, weather conditions, holidays, or other unforeseen delays.
Estimated delivery times are provided for reference only and are not guaranteed.
3. Shipping Carriers
We work with reliable third-party shipping carriers to deliver your orders safely and efficiently. Carrier selection is determined based on destination, package size, and service availability.
Carrier delays are outside of our control, and we are not responsible for delays caused by the carrier.
4. Shipping Costs
We ship orders to addresses within the United States.
Shipping costs are displayed at checkout based on the shipping method selected by the customer.
Available shipping options may include Priority Shipping, Standard Shipping, and Free Shipping.
No additional standard shipping fees will be charged beyond the shipping cost shown at checkout.
5. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing tracking information if available.
Please allow up to 48 hours for tracking details to become active.
6. Incorrect or Incomplete Address
Please ensure that your shipping address is accurate and complete at checkout.
We are not responsible for delays caused by incorrect or incomplete address information, or for packages that are lost or undeliverable due to address errors.
Additional shipping or handling fees may apply for re-delivery.
7. Lost or Delayed Shipments
If your order has not arrived within the estimated delivery timeframe, please contact our customer support team.
We will assist in investigating the issue with the carrier.
While we strive to help resolve shipping issues, we are not responsible for delays or losses caused by third-party carriers.
8. Damaged Packages
If your package arrives damaged, please contact us within a reasonable time after delivery and provide clear photos of the damaged packaging and items.
We will review the case and assist according to our Return & Refund Policy.
9. Policy Updates
We reserve the right to modify or update this Shipping Policy at any time.
Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Shipping Policy or your order status, please contact us using the contact information provided in the footer.
Thank you for shopping with us. This Return & Refund Policy explains the terms and conditions under which returns and refunds are accepted for purchases made through our website. By placing an order, you agree to the terms outlined below.
1. No Exchange Policy
We do not offer exchanges at this time.
This policy allows us to maintain efficient inventory management, faster order processing, and consistent product availability for all customers. If you would like a different item, size, color, or version, please return the original item (if eligible) and place a new order separately.
2. Return Eligibility
You may request a return if all of the following conditions are met:
The return request is submitted within 30 days of confirmed delivery
The item is unused, unwashed, and in its original condition
The item includes all original packaging, tags, accessories, and documentation
The item is not listed as non-returnable (see Section 3)
Returns requested after the 30-day period will not be accepted.
3. Non-Returnable Items
The following items are not eligible for return:
Items marked as Final Sale or Non-Returnable at the time of purchase
Gift cards or store credit
Digital products or downloadable content
Items that show signs of use, damage, or alteration not caused by us
4. How to Initiate a Return
To start a return, please contact our customer support team and provide:
Your order number
The item(s) you wish to return
Reason for return (for internal reference only)
Returns sent without prior authorization may be refused.
5. Return Shipping
Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
We recommend using a trackable shipping method, as we are not responsible for lost or damaged return shipments.
Original shipping fees are non-refundable, except where required by law.
6. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved:
Refunds will be issued to the original payment method
Processing typically takes 1–3 business days, depending on your payment provider
Refund amounts may be reduced for items returned in unacceptable condition
7. Damaged or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, please contact us within a reasonable time after delivery and provide clear photos of the issue. We will review the case and, if approved, issue a refund in accordance with this policy.
8. Refused or Undeliverable Shipments
Orders that are refused or returned due to incorrect shipping information may be subject to additional handling or shipping fees, which may be deducted from the refund amount.
9. Policy Updates
We reserve the right to update or modify this Return & Refund Policy at any time. Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Return & Refund Policy or need assistance with a return, please contact us using the contact information provided in the footer.
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