
Soap-Free Medicated Shampoo for Seborrheic and Bacterial Skin Conditions
Product Description
Dechra DermaBenSs Medicated Shampoo is a soap-free, veterinary-grade shampoo formulated for dogs, cats, and horses with oily, scaly, or bacterially compromised skin. It combines three active ingredients, 2.5% benzoyl peroxide, 1% sodium thiosulfate, and 1% salicylic acid, along with a ceramide complex to deliver deep antibacterial, degreasing, antiseborrheic, keratolytic, keratoplastic, and follicular flushing action in a single wash.
Benefits
- Broad Antimicrobial Action: Benzoyl peroxide at 2.5% delivers strong antibacterial, degreasing, and follicular flushing benefits to treat seborrheic and bacterial skin conditions.
- Keratolytic and Keratoplastic: Salicylic acid and sodium thiosulfate work synergistically to remove excess skin buildup and promote healthy skin regrowth.
- Restores Skin Barrier: A ceramide complex including Ceramide 3, Ceramide 6 II, and Ceramide 1 aids in moisturizing, repairing, and restoring dry or damaged skin.
- Soap-Free and Gentle: Formulated without soap and free of sulfur odor, making it suitable for regular use on sensitive pet skin.
- Multi-Species Formula: Suitable for use on dogs, cats, and horses with seborrheic and bacterial skin conditions.
Ingredients
Active Ingredients: 2.5% Benzoyl Peroxide USP, 1% Sodium Thiosulfate (Sulfur), 1% Salicylic Acid USP, Ceramides (Ceramide 3, Ceramide 6 II, Ceramide 1, Phytosphingosine, Cholesterol).
Inactive Ingredients: Water, Sodium Alpha Olefin (C14-16) Sulfonate (AOS-40), SDA-40B Alcohol, Carbomer, Phenoxyethanol, Xanthan Gum, Polysorbate 80, Propylene Glycol, Fragrance, Disodium EDTA, Sodium Lauroyl Lactylate.
How to Use
Directions for Use
- Shake Well: Shake the bottle well before each use, prior to applying to your pet's coat.
- Apply and Lather: Apply to a thoroughly wet coat, rub onto skin and haircoat until lightly lathered all over.
- Contact Time: Keep the shampoo lathered on the skin and haircoat for 5 to 10 minutes before rinsing.
- Rinse Thoroughly: Rinse the coat well after the contact time to remove all shampoo residue.
- Frequency of Use: Use 2 to 3 times per week, or as directed by your veterinarian for your pet's specific condition.
Additional Information
Precautions
- Topical Use Only: For external use on animals only; avoid contact with the eyes during application.
- Avoid Broken Skin: Do not apply DermaBenSs Medicated Shampoo to severely irritated or broken skin.
- Fabric Bleaching Risk: Benzoyl peroxide may bleach fabrics and absorbent materials; gloves are recommended, and contact with clothing and furnishings should be avoided.
- Keep Out of Reach: Store out of the reach of children and pets at all times.
- Hand Hygiene: Wash hands thoroughly after each use of the shampoo.
Possible Side Effects
- Skin Irritation: If skin irritation develops or increases after use, discontinue use immediately and contact your veterinarian.
- Dryness or Sensitivity: Benzoyl peroxide and salicylic acid may cause dryness or increased sensitivity in some pets with highly reactive skin.
Shipping & Returns
We offer ground, express, priority, and international delivery; see our shipping policy for details.
For return instructions or product concerns, please refer to our detailed refund policy.
Frequently Asked Questions
Q1: What is Dechra DermaBenSs Medicated Shampoo used for?
Ans: DermaBenSs Medicated Shampoo is used for dogs, cats, and horses with seborrheic, bacterial, or oily skin conditions, including pyodermas, folliculitis, hot spots, greasy skin, and Schnauzer comedo syndrome.
Q2: What are the active ingredients in this Medicated Shampoo?
Ans: The active ingredients are 2.5% benzoyl peroxide, 1% sodium thiosulfate (sulfur), 1% salicylic acid, and ceramides. Each provides distinct antimicrobial, keratolytic, keratoplastic, and skin barrier repair benefits.
Q3: How often should I use the Shampoo on my pet?
Ans: Use DermaBenSs Medicated Shampoo 2 to 3 times per week, or as directed by your veterinarian. Frequency may be adjusted depending on the severity of your pet's skin condition.
Q4: How long should DermaBenSs Medicated Shampoo stay on my pet's coat?
Ans: After lathering DermaBenSs Medicated Shampoo into your pet's wet coat, allow it to remain on the skin for 5 to 10 minutes before rinsing thoroughly to maximize its therapeutic benefits.
Q5: Can this Shampoo bleach fabrics or surfaces?
Ans: Yes. Benzoyl peroxide in DermaBenSs Medicated Shampoo may bleach colored fabrics, clothing, carpet, and other absorbent materials. Wearing gloves and avoiding fabric contact is strongly recommended.
Q6: Is DermaBenSs Medicated Shampoo safe for cats?
Ans: Yes, DermaBenSs Medicated Shampoo is formulated for use on dogs, cats, and horses. Always follow veterinary guidance for application frequency and suitability for your cat's specific skin condition.
Q7: What skin conditions can DermaBenSs Medicated Shampoo help treat?
Ans: DermaBenSs Medicated Shampoo is indicated for oily seborrhea, superficial and deep pyodermas, folliculitis, hot spots, lick granulomas, acne, Schnauzer comedo syndrome, and adjunctive therapy for demodicosis.
Q8: Does DermaBenSs Medicated Shampoo contain steroids?
Ans: No. DermaBenSs Medicated Shampoo is steroid-free. Its active ingredients are benzoyl peroxide, salicylic acid, sodium thiosulfate, and ceramides, providing medicated benefits without systemic or steroidal side effects.
Q9: What should I do if my pet shows skin irritation after using DermaBenSs Medicated Shampoo?
Ans: If skin irritation develops or worsens after using DermaBenSs Medicated Shampoo, stop use immediately and consult your veterinarian for guidance on alternative or adjusted treatment options.
Thank you for shopping with us. This Shipping Policy outlines how and when orders are processed, shipped, and delivered after being placed on our website. By placing an order, you agree to the terms described below.
1. Order Processing Time
Order Cut-Off Time: Orders placed on business days before 6:00 PM local business time are considered received on the same day.
Orders placed after 6:00 PM, on weekends, or on public holidays will be processed on the next business day.
Processing Time: Orders are typically processed and prepared for shipment within 1–5 business days after the order is received.
Processing time includes order verification, quality checks, and packaging.
Processing time does not include shipping or delivery time.
2. Shipping Methods and Delivery Time
We currently offer the following shipping methods at checkout:
Priority Shipping: $5.99
Expected delivery time: 1–2 business days
Standard Shipping: $2.99
Expected delivery time: 3–6 business days
Free Shipping: $0
Expected delivery time: 5–8 business days
Delivery times are estimated from the time the order has been shipped and may vary depending on the shipping destination, carrier operations, weather conditions, holidays, or other unforeseen delays.
Estimated delivery times are provided for reference only and are not guaranteed.
3. Shipping Carriers
We work with reliable third-party shipping carriers to deliver your orders safely and efficiently. Carrier selection is determined based on destination, package size, and service availability.
Carrier delays are outside of our control, and we are not responsible for delays caused by the carrier.
4. Shipping Costs
We ship orders to addresses within the United States.
Shipping costs are displayed at checkout based on the shipping method selected by the customer.
Available shipping options may include Priority Shipping, Standard Shipping, and Free Shipping.
No additional standard shipping fees will be charged beyond the shipping cost shown at checkout.
5. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing tracking information if available.
Please allow up to 48 hours for tracking details to become active.
6. Incorrect or Incomplete Address
Please ensure that your shipping address is accurate and complete at checkout.
We are not responsible for delays caused by incorrect or incomplete address information, or for packages that are lost or undeliverable due to address errors.
Additional shipping or handling fees may apply for re-delivery.
7. Lost or Delayed Shipments
If your order has not arrived within the estimated delivery timeframe, please contact our customer support team.
We will assist in investigating the issue with the carrier.
While we strive to help resolve shipping issues, we are not responsible for delays or losses caused by third-party carriers.
8. Damaged Packages
If your package arrives damaged, please contact us within a reasonable time after delivery and provide clear photos of the damaged packaging and items.
We will review the case and assist according to our Return & Refund Policy.
9. Policy Updates
We reserve the right to modify or update this Shipping Policy at any time.
Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Shipping Policy or your order status, please contact us using the contact information provided in the footer.
Thank you for shopping with us. This Return & Refund Policy explains the terms and conditions under which returns and refunds are accepted for purchases made through our website. By placing an order, you agree to the terms outlined below.
1. No Exchange Policy
We do not offer exchanges at this time.
This policy allows us to maintain efficient inventory management, faster order processing, and consistent product availability for all customers. If you would like a different item, size, color, or version, please return the original item (if eligible) and place a new order separately.
2. Return Eligibility
You may request a return if all of the following conditions are met:
The return request is submitted within 30 days of confirmed delivery
The item is unused, unwashed, and in its original condition
The item includes all original packaging, tags, accessories, and documentation
The item is not listed as non-returnable (see Section 3)
Returns requested after the 30-day period will not be accepted.
3. Non-Returnable Items
The following items are not eligible for return:
Items marked as Final Sale or Non-Returnable at the time of purchase
Gift cards or store credit
Digital products or downloadable content
Items that show signs of use, damage, or alteration not caused by us
4. How to Initiate a Return
To start a return, please contact our customer support team and provide:
Your order number
The item(s) you wish to return
Reason for return (for internal reference only)
Returns sent without prior authorization may be refused.
5. Return Shipping
Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
We recommend using a trackable shipping method, as we are not responsible for lost or damaged return shipments.
Original shipping fees are non-refundable, except where required by law.
6. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved:
Refunds will be issued to the original payment method
Processing typically takes 1–3 business days, depending on your payment provider
Refund amounts may be reduced for items returned in unacceptable condition
7. Damaged or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, please contact us within a reasonable time after delivery and provide clear photos of the issue. We will review the case and, if approved, issue a refund in accordance with this policy.
8. Refused or Undeliverable Shipments
Orders that are refused or returned due to incorrect shipping information may be subject to additional handling or shipping fees, which may be deducted from the refund amount.
9. Policy Updates
We reserve the right to update or modify this Return & Refund Policy at any time. Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Return & Refund Policy or need assistance with a return, please contact us using the contact information provided in the footer.
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