Atopivet Skin Care Collar for Dogs & Cats up to 15 lbs - US 4388
Atopivet Skin Care Collar for Dogs & Cats up to 15 lbs - US 4388
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- We offer worldwide shipping to all countries and regions
- Free shipping is available on all orders
- The return request is submitted within 30 days of confirmed delivery
Supports Healthy Skin Barrier and Hydration
Product Description
Atopivet® Skin Care Collar is an easy-to-use dermatological collar designed to help maintain a healthy skin barrier in small dogs and cats (up to 15 lbs). The collar contains sphingolipids throughout its material to support skin hydration and nourishment for up to two months of continuous wear. The collar is water-resistant and suitable for everyday activities.
Benefits
- Skin Barrier Support: Helps maintain the skin’s natural protective barrier.
- Hydration Support: Promotes skin moisture and nourishment with continuous wear.
- Long-Lasting Use: Designed to support skin health for up to two months.
- Water-Resistant: Can be worn during bathing or swimming as directed.
- Safety Design: Breakaway system helps reduce collar-related injury risk.
Ingredients
Active component: Sphingolipids (Biosfeen®) 2.5%. Lavender fragrance 1.5%.
Collar base: Polymer matrix infused with skin-supporting lipid technology.
How to Use
Dosage & Administration Instructions
- Remove Packaging: Take the collar out of the protective pouch before use.
- Unwind Fully: Remove tabs and straighten the collar for fitting.
- Fit Properly: Leave space for two fingers between the collar and the neck.
- Trim Excess: Cut off extra length, leaving about 1 inch after fastening.
- Wear Continuously: Keep on for up to two months; remove only if needed.
Additional Information
Precautions
- Topical Use Only: Do not use the collar as a restraint or attach a leash.
- Avoid Contact Areas: Prevent contact with eyes, mouth, and open wounds.
- Stop if Irritated: Remove collar and consult a vet if irritation develops.
- Do Not Use on Damaged Skin: Avoid use on broken, inflamed, or irritated neck skin.
- Age Restriction: Not intended for puppies or kittens under 4 months old.
Shipping & Returns
We offer ground, express, priority, and international delivery; see our shipping policy for details.
For return instructions or product concerns, please refer to our detailed refund policy.
Frequently Asked Questions
Q1: What is the Atopivet® Skin Care Collar used for?
Ans: The Atopivet® Skin Care Collar helps support a healthy skin barrier in small dogs and cats by providing continuous skin-nourishing sphingolipids. It is designed to support hydration and comfort as part of a regular skin care routine.
Q2: How long does the Atopivet® Skin Care Collar last?
Ans: The collar is designed to provide continuous skin support for up to two months when worn daily. Replace the collar after the recommended wear period to maintain a consistent skin barrier and hydration support.
Q3: Can dogs and cats wear collars during bathing or swimming?
Ans: Yes, the collar is water-resistant and can be worn during bathing or swimming. For best results, the collar should be worn continuously, allowing the skin-supporting lipids to provide ongoing hydration and nourishment.
Q4: How should the collar fit a pet’s neck?
Ans: The collar should fit comfortably with room for two fingers between the collar and your pet’s neck. After fastening, trim the extra length and leave about one inch beyond the buckle for a secure fit.
Q5: Is this collar safe for both dogs and cats?
Ans: Yes, the collar is intended for both dogs and cats up to 15 lbs. It is designed for continuous wear and includes a safety-focused breakaway system to help reduce the risk of collar-related injury.
Q6: What if my pet chews the collar?
Ans: If your pet chews the collar, remove it to prevent swallowing pieces. Contact a veterinarian if any part of the collar is ingested or if your pet shows vomiting, gagging, or unusual behavior after chewing.
Q7: Can the collar be used on irritated or broken skin?
Ans: No. Do not use the collar on broken, inflamed, or irritated skin on your neck. If your pet already has redness or sores around the neck area, consult a veterinarian before starting collar-based skin support.
Q8: Does the lavender scent stay strong?
Ans: The lavender scent may be noticeable at first and often becomes milder with normal wear over time. If your pet seems sensitive to the scent, monitor closely and discontinue use if irritation or discomfort occurs.
Q9: Do I need a veterinarian’s recommendation to use it?
Ans: A prescription is not typically required, but veterinary guidance is recommended for pets with ongoing skin conditions. A veterinarian can help confirm whether the collar fits your pet’s skin needs and routine.
Q10: How often should I replace the collar?
Ans: Replace the collar every two months or as advised by your veterinarian. Regular replacement helps maintain consistent exposure to skin-supporting ingredients, supporting ongoing hydration and barrier care.
Thank you for shopping with us. This Shipping Policy outlines how and when orders are processed, shipped, and delivered after being placed on our website. By placing an order, you agree to the terms described below.
1. Order Processing Time
Order Cut-Off Time: Orders placed on business days before 6:00 PM local business time are considered received on the same day.
Orders placed after 6:00 PM, on weekends, or on public holidays will be processed on the next business day.
Processing Time: Orders are typically processed and prepared for shipment within 1–5 business days after the order is received.
Processing time includes order verification, quality checks, and packaging.
Processing time does not include shipping or delivery time.
2. Shipping Methods and Delivery Time
We currently offer the following shipping methods at checkout:
Priority Shipping: $5.99
Expected delivery time: 1–2 business days
Standard Shipping: $2.99
Expected delivery time: 3–6 business days
Free Shipping: $0
Expected delivery time: 5–8 business days
Delivery times are estimated from the time the order has been shipped and may vary depending on the shipping destination, carrier operations, weather conditions, holidays, or other unforeseen delays.
Estimated delivery times are provided for reference only and are not guaranteed.
3. Shipping Carriers
We work with reliable third-party shipping carriers to deliver your orders safely and efficiently. Carrier selection is determined based on destination, package size, and service availability.
Carrier delays are outside of our control, and we are not responsible for delays caused by the carrier.
4. Shipping Costs
We ship orders to addresses within the United States.
Shipping costs are displayed at checkout based on the shipping method selected by the customer.
Available shipping options may include Priority Shipping, Standard Shipping, and Free Shipping.
No additional standard shipping fees will be charged beyond the shipping cost shown at checkout.
5. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing tracking information if available.
Please allow up to 48 hours for tracking details to become active.
6. Incorrect or Incomplete Address
Please ensure that your shipping address is accurate and complete at checkout.
We are not responsible for delays caused by incorrect or incomplete address information, or for packages that are lost or undeliverable due to address errors.
Additional shipping or handling fees may apply for re-delivery.
7. Lost or Delayed Shipments
If your order has not arrived within the estimated delivery timeframe, please contact our customer support team.
We will assist in investigating the issue with the carrier.
While we strive to help resolve shipping issues, we are not responsible for delays or losses caused by third-party carriers.
8. Damaged Packages
If your package arrives damaged, please contact us within a reasonable time after delivery and provide clear photos of the damaged packaging and items.
We will review the case and assist according to our Return & Refund Policy.
9. Policy Updates
We reserve the right to modify or update this Shipping Policy at any time.
Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Shipping Policy or your order status, please contact us using the contact information provided in the footer.
Thank you for shopping with us. This Return & Refund Policy explains the terms and conditions under which returns and refunds are accepted for purchases made through our website. By placing an order, you agree to the terms outlined below.
1. No Exchange Policy
We do not offer exchanges at this time.
This policy allows us to maintain efficient inventory management, faster order processing, and consistent product availability for all customers. If you would like a different item, size, color, or version, please return the original item (if eligible) and place a new order separately.
2. Return Eligibility
You may request a return if all of the following conditions are met:
The return request is submitted within 30 days of confirmed delivery
The item is unused, unwashed, and in its original condition
The item includes all original packaging, tags, accessories, and documentation
The item is not listed as non-returnable (see Section 3)
Returns requested after the 30-day period will not be accepted.
3. Non-Returnable Items
The following items are not eligible for return:
Items marked as Final Sale or Non-Returnable at the time of purchase
Gift cards or store credit
Digital products or downloadable content
Items that show signs of use, damage, or alteration not caused by us
4. How to Initiate a Return
To start a return, please contact our customer support team and provide:
Your order number
The item(s) you wish to return
Reason for return (for internal reference only)
Returns sent without prior authorization may be refused.
5. Return Shipping
Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
We recommend using a trackable shipping method, as we are not responsible for lost or damaged return shipments.
Original shipping fees are non-refundable, except where required by law.
6. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved:
Refunds will be issued to the original payment method
Processing typically takes 1–3 business days, depending on your payment provider
Refund amounts may be reduced for items returned in unacceptable condition
7. Damaged or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, please contact us within a reasonable time after delivery and provide clear photos of the issue. We will review the case and, if approved, issue a refund in accordance with this policy.
8. Refused or Undeliverable Shipments
Orders that are refused or returned due to incorrect shipping information may be subject to additional handling or shipping fees, which may be deducted from the refund amount.
9. Policy Updates
We reserve the right to update or modify this Return & Refund Policy at any time. Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Return & Refund Policy or need assistance with a return, please contact us using the contact information provided in the footer.
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