
Drying, Deodorizing Shampoo for Kerato-Seborrheic Skin
Product Description
Cutania M-Shampoo by VetNova is a fragrance-free, veterinary-grade dermatological shampoo formulated for dogs, cats, and horses with kerato-seborrheic skin conditions. Its synergistic blend of boric acid, glycolic acid, ceramides, and glycerine delivers keratolytic, lipolytic, drying, and deodorizing action. Antibiotic, azole, phosphate, paraben, and DEA-free, it deeply exfoliates and renews the skin epithelium for short-term and long-term dermatological care.
Benefits
- Keratolytic & Lipolytic Action: Glycolic acid breaks down excess keratin and lipids, helping remove dead skin layers and manage scaling.
- Drying & Deodorizing Effect: Boric acid's acidifying and astringent properties reduce excess moisture and neutralize unpleasant skin odors.
- Ceramide Barrier Restoration: Contains ceramides (phytosphingosine) that restore the epithelium and reinforce the skin's natural barrier function.
- Antibiotic & Azole Free: Free of antibiotics and azoles, this formula actively helps prevent the development of microbial resistance over time.
- Completely Fragrance Free: Unlike many dermatological shampoos, this product is fully fragrance free, reducing the risk of sensitivity reactions.
- Phosphate, Paraben & DEA Free: The formula is free of phosphates, parabens, and DEA, making it safer for pets and gentler on the environment.
Ingredients
Active Ingredients
Constituent |
Amount |
Boric Acid |
2% |
Glycolic Acid |
2% |
Ceramides |
0.5% |
Glycerine |
0.5% |
How to Use
Directions for Use
- Wet the coat well: Use plenty of water, preferably warm, to fully soak the hair and skin before applying the shampoo.
- Apply and work into the coat: Spread the shampoo evenly and massage it into the hair and down to the skin, paying extra attention to affected areas.
- Leave on for 5–10 minutes: Allow the shampoo to stay on the coat and skin for 5 to 10 minutes before rinsing. This gives the ingredients enough time to cleanse the skin and coat effectively.
- Rinse with Warm Water: Rinse completely with plenty of warm water to remove all product residue from the coat and skin.
- Dry & Brush the Coat: After rinsing, dry the animal fully; once completely dry, brush the coat for best results.
- Frequency of Use: Daily use is possible; initial phase requires 2 to 3 times per week until controlled, then 1 time per week for maintenance.
Additional Information
Precautions
- For external use only: Apply to the skin and coat only. Do not allow the animal to swallow the product.
- Avoid contact with eyes: Take care when applying around the face. If the shampoo gets into the eyes, rinse properly with clean water.
- Keep out of reach of children and pets: Store in a safe place to avoid accidental use or ingestion.
- Wash hands after application: Clean your hands with soap and water after handling or applying the shampoo.
Possible Side Effects
- Skin Irritation Risk: If skin irritation develops or worsens after use, discontinue application immediately and consult your veterinarian promptly.
Shipping & Return
We offer ground, express, priority, and international delivery; see our shipping policy for details.
For return instructions or product concerns, please refer to our detailed refund policy.
Frequently Asked Questions
Q1: What skin conditions is Cutania M-Shampoo recommended for?
Ans: This shampoo is recommended for kerato-seborrheic skin conditions and for any conditions that may benefit from the acidifying and drying effect of boric acid, or from the keratolytic and lipolytic effect of glycolic acid. It is suitable for localized or generalized skin use.
Q2: Is Cutania M-Shampoo safe for both dogs and cats?
Ans: Yes, this dermatological shampoo is formulated for use on dogs, cats, and horses. Its fragrance-free, antibiotic-free, and azole-free formula makes it suitable for multi-species households and for animals with sensitive or kerato-seborrheic skin conditions.
Q3: Why is Cutania M-Shampoo fragrance-free?
Ans: Made without added fragrance, this shampoo is a great choice for pets with sensitive or easily irritated skin. By avoiding unnecessary scents, it helps keep skin care simple and focused on what matters most, supporting a healthy, comfortable skin barrier.
Q4: How long should I leave this shampoo on before rinsing?
Ans: After massaging the shampoo deeply into the skin and coat, allow it to remain in contact for 5 to 10 minutes. This contact time lets the active ingredients to exfoliate the skin and work at greater depth before being rinsed off with abundant warm water.
Q5: How often should I use this shampoo on my pet?
Ans: During the initial phase, use 2 to 3 times per week until the skin condition is controlled. For maintenance, 1 application per week is recommended. Daily use is possible but the frequency should be determined on a case-by-case basis, ideally in consultation with a veterinarian.
Q6: Can Cutania M-Shampoo be combined with other products?
Ans: For enhanced skin support, use with CUTANIA® M-Spray. It helps extend the benefits of the shampoo between baths and provides extra care where needed. Both products are also available together in the CUTANIA® M-Pack for a simple, fragrance-free skin care routine.
Q7: Does this shampoo contain antibiotics or antifungal azoles?
Ans: No, this shampoo is antibiotic and azole-free. This makes it an ideal choice for long-term or maintenance use, as it helps manage keratosis pilaris and seborrheic dermatitis without contributing to antimicrobial or antifungal resistance in pets.
Q8: Should I trim my pet's coat before using this shampoo?
Ans: If your pet has a thick coat or a problem area that needs extra attention, trimming the hair first can help the shampoo reach the skin more easily and work where it's needed most.
Thank you for shopping with us. This Shipping Policy outlines how and when orders are processed, shipped, and delivered after being placed on our website. By placing an order, you agree to the terms described below.
1. Order Processing Time
Order Cut-Off Time: Orders placed on business days before 6:00 PM local business time are considered received on the same day.
Orders placed after 6:00 PM, on weekends, or on public holidays will be processed on the next business day.
Processing Time: Orders are typically processed and prepared for shipment within 1–5 business days after the order is received.
Processing time includes order verification, quality checks, and packaging.
Processing time does not include shipping or delivery time.
2. Shipping Methods and Delivery Time
We currently offer the following shipping methods at checkout:
Priority Shipping: $5.99
Expected delivery time: 1–2 business days
Standard Shipping: $2.99
Expected delivery time: 3–6 business days
Free Shipping: $0
Expected delivery time: 5–8 business days
Delivery times are estimated from the time the order has been shipped and may vary depending on the shipping destination, carrier operations, weather conditions, holidays, or other unforeseen delays.
Estimated delivery times are provided for reference only and are not guaranteed.
3. Shipping Carriers
We work with reliable third-party shipping carriers to deliver your orders safely and efficiently. Carrier selection is determined based on destination, package size, and service availability.
Carrier delays are outside of our control, and we are not responsible for delays caused by the carrier.
4. Shipping Costs
We ship orders to addresses within the United States.
Shipping costs are displayed at checkout based on the shipping method selected by the customer.
Available shipping options may include Priority Shipping, Standard Shipping, and Free Shipping.
No additional standard shipping fees will be charged beyond the shipping cost shown at checkout.
5. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing tracking information if available.
Please allow up to 48 hours for tracking details to become active.
6. Incorrect or Incomplete Address
Please ensure that your shipping address is accurate and complete at checkout.
We are not responsible for delays caused by incorrect or incomplete address information, or for packages that are lost or undeliverable due to address errors.
Additional shipping or handling fees may apply for re-delivery.
7. Lost or Delayed Shipments
If your order has not arrived within the estimated delivery timeframe, please contact our customer support team.
We will assist in investigating the issue with the carrier.
While we strive to help resolve shipping issues, we are not responsible for delays or losses caused by third-party carriers.
8. Damaged Packages
If your package arrives damaged, please contact us within a reasonable time after delivery and provide clear photos of the damaged packaging and items.
We will review the case and assist according to our Return & Refund Policy.
9. Policy Updates
We reserve the right to modify or update this Shipping Policy at any time.
Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Shipping Policy or your order status, please contact us using the contact information provided in the footer.
Thank you for shopping with us. This Return & Refund Policy explains the terms and conditions under which returns and refunds are accepted for purchases made through our website. By placing an order, you agree to the terms outlined below.
1. No Exchange Policy
We do not offer exchanges at this time.
This policy allows us to maintain efficient inventory management, faster order processing, and consistent product availability for all customers. If you would like a different item, size, color, or version, please return the original item (if eligible) and place a new order separately.
2. Return Eligibility
You may request a return if all of the following conditions are met:
The return request is submitted within 30 days of confirmed delivery
The item is unused, unwashed, and in its original condition
The item includes all original packaging, tags, accessories, and documentation
The item is not listed as non-returnable (see Section 3)
Returns requested after the 30-day period will not be accepted.
3. Non-Returnable Items
The following items are not eligible for return:
Items marked as Final Sale or Non-Returnable at the time of purchase
Gift cards or store credit
Digital products or downloadable content
Items that show signs of use, damage, or alteration not caused by us
4. How to Initiate a Return
To start a return, please contact our customer support team and provide:
Your order number
The item(s) you wish to return
Reason for return (for internal reference only)
Returns sent without prior authorization may be refused.
5. Return Shipping
Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
We recommend using a trackable shipping method, as we are not responsible for lost or damaged return shipments.
Original shipping fees are non-refundable, except where required by law.
6. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved:
Refunds will be issued to the original payment method
Processing typically takes 1–3 business days, depending on your payment provider
Refund amounts may be reduced for items returned in unacceptable condition
7. Damaged or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, please contact us within a reasonable time after delivery and provide clear photos of the issue. We will review the case and, if approved, issue a refund in accordance with this policy.
8. Refused or Undeliverable Shipments
Orders that are refused or returned due to incorrect shipping information may be subject to additional handling or shipping fees, which may be deducted from the refund amount.
9. Policy Updates
We reserve the right to update or modify this Return & Refund Policy at any time. Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Return & Refund Policy or need assistance with a return, please contact us using the contact information provided in the footer.
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