Cutania Aller Duo Soothing, Hydrating & Restoring Shampoo & Spray - US 8348
Cutania Aller Duo Soothing, Hydrating & Restoring Shampoo & Spray - US 8348
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Dual-Action Itch Relief and Skin Repair for Pets
Product Description
The VetNova Cutania AllerDUO Pack is a complete dermatological solution for dogs and cats suffering from allergic skin conditions. Combining a therapeutic shampoo with a no-rinse spray, this duo works together to stop the itch cycle, reduce inflammation, and restore the skin barrier. Formulated with four synergistic active ingredients, oatmeal extract, glycolic acid, ceramides, and glycerin, it soothes, hydrates, and repairs damaged skin for long-term relief.
Benefits
- Calming & Antipruritic Action:Oatmeal extract and synergistic active ingredients work together to relieve itching and inflammation in allergic pets.
- Dual-Product Efficacy: The shampoo cleanses and soothes, while the spray provides targeted daily relief, multiplying the overall treatment effect.
- Skin Barrier Restoration: Ceramides in both the shampoo and spray help restore and repair the skin's protective barrier, supporting long-term skin health.
- Exfoliating & Moisturizing: Glycolic acid gently exfoliates dead skin cells while glycerin deeply moisturizes dry, flaky, or irritated skin.
- Safe for Long-Term Use: Free from fragrance, dyes, parabens, DEA, and phosphates, this duo minimizes hypersensitivity reactions and is suitable for frequent ongoing use.
Variants
Available in a pack of two products:
- Cutania A-Shampoo
- Cutania A-Shampoo
Ingredients
Active Ingredients
Cutania A-Shampoo:
Ingredient |
Quantity |
Oatmeal Extract |
2.0% |
Glycolic Acid |
1.0% |
Ceramides |
0.5% |
Glycerine |
0.5% |
Other Ingredients:
Water, sodium laureth sulfate, cocamidopropyl betaine, lauryl glucoside, polysorbate 20, octylphenol ethoxylate, sodium chloride, DMDM hydantoin, and phenoxyethanol.
Cutania A-Spray:
Ingredient |
Quantity |
Oatmeal Extract |
2.0% |
Glycolic Acid |
1.0% |
Ceramides |
0.3% |
Glycerine |
5.0% |
Other Ingredients:
Water, propanediol, cetrimonium chloride, polysorbate 20, octylphenol ethoxylate, and DMDM hydantoin.
How to Use
Directions for Use
Cutania A-Shampoo:
- Wet the Coat Thoroughly: Wet your pet's coat completely with warm water before applying shampoo to ensure even coverage.
- Apply and Lather: Massage shampoo into the skin and coat until a light lather forms, ensuring it reaches the skin surface.
- Contact Time Matters: Leave the shampoo in contact with skin and coat for 5 to 10 minutes, or as directed by your veterinarian.
- Rinse Completely: Rinse thoroughly with abundant water; repeat the application for particularly greasy or malodorous skin if needed.
Cutania A-Spray:
- Shake Well First: Always shake the spray bottle well before each use to ensure the formula is properly mixed before application.
- Long-Haired Pets: For animals with long hair, spray against the grain and massage in to ensure the product reaches damaged skin underneath.
- Dry Use Application: Spray directly and uniformly over the affected area until completely wet, then allow to air dry without rinsing.
- After-Bath Wet Use: Towel dry excess moisture after bathing, then spray directly and uniformly over the coat and allow to dry.
Additional Information
Precautions
- For Animal Use Only: This product is intended for topical veterinary use on dogs and cats; it should not be used on humans.
- Avoid Eye Contact: Keep both the shampoo and spray away from your pet's eyes during and after application to prevent irritation.
- Skin Irritation Check: If skin irritation develops or worsens during use, discontinue the product immediately and consult your veterinarian.
- Consult Your Veterinarian: Always speak with your veterinarian before beginning a new skin care regimen, especially for pets with ongoing dermatological conditions.
Shipping & Return
We offer ground, express, priority, and international delivery; see our shipping policy for details.
For return instructions or product concerns, please refer to our detailed refund policy.
Frequently Asked Questions
Q1: What animals can use Cutania AllerDUO Shampoo and Spray?
Ans: The AllerDUO pack is formulated for dogs and cats with allergic skin conditions. It is safe for use on both species and is designed to address the itch cycle and repair damaged skin in allergic pets.
Q2: What are the four active ingredients in the AllerDUO pack?
Ans: Both the shampoo and spray contain oatmeal extract, glycolic acid, ceramide complex, and glycerin as their four synergistic active ingredients. These work together to calm, exfoliate, moisturize, and restore the skin barrier in allergic pets.
Q3: How does the spray help reduce the frequency of baths?
Ans: Daily application of the no-rinse AllerSpray reinforces the effects of the shampoo between baths. When used consistently, it allows the bathing frequency to be reduced from 2-3 times per week to just one bath every 10 days.
Q4: Is the AllerDUO pack free from irritating additives?
Ans: Yes. Both the shampoo and spray are fragrance-free, dye-free, paraben-free, DEA-free, and phosphate-free. These formulations are designed to minimize hypersensitivity reactions and are safe for frequent and long-term use.
Q5: How long should I leave the shampoo on my pet's skin?
Ans: The AllerBath shampoo should remain in contact with your pet's skin and coat for 5 to 10 minutes before rinsing thoroughly with abundant water. This contact time is important for the active ingredients to work effectively.
Q6: Can the spray be used without a bath?
Ans: Yes. The AllerSpray is a no-rinse formula designed for dry use. It can be applied directly and uniformly to affected areas without prior bathing, making it convenient for daily maintenance and targeted spot treatment.
Q7: What skin conditions does this duo help address?
Ans: The AllerDUO pack is formulated for allergic skin conditions, including allergic dermatitis, pruritus (itching), dry or flaky skin, and conditions requiring skin barrier restoration. It helps calm inflammation, exfoliate, and hydrate irritated skin.
Q8: Can the shampoo and spray be used together on the same day?
Ans: Yes. The spray is specifically designed to complement the shampoo and can be used after bathing as a wet-use application. Towel dry your pet first, then spray directly and uniformly over the coat and allow to dry.
Thank you for shopping with us. This Shipping Policy outlines how and when orders are processed, shipped, and delivered after being placed on our website. By placing an order, you agree to the terms described below.
1. Order Processing Time
Order Cut-Off Time: Orders placed on business days before 6:00 PM local business time are considered received on the same day.
Orders placed after 6:00 PM, on weekends, or on public holidays will be processed on the next business day.
Processing Time: Orders are typically processed and prepared for shipment within 1–5 business days after the order is received.
Processing time includes order verification, quality checks, and packaging.
Processing time does not include shipping or delivery time.
2. Shipping Methods and Delivery Time
We currently offer the following shipping methods at checkout:
Priority Shipping: $5.99
Expected delivery time: 1–2 business days
Standard Shipping: $2.99
Expected delivery time: 3–6 business days
Free Shipping: $0
Expected delivery time: 5–8 business days
Delivery times are estimated from the time the order has been shipped and may vary depending on the shipping destination, carrier operations, weather conditions, holidays, or other unforeseen delays.
Estimated delivery times are provided for reference only and are not guaranteed.
3. Shipping Carriers
We work with reliable third-party shipping carriers to deliver your orders safely and efficiently. Carrier selection is determined based on destination, package size, and service availability.
Carrier delays are outside of our control, and we are not responsible for delays caused by the carrier.
4. Shipping Costs
We ship orders to addresses within the United States.
Shipping costs are displayed at checkout based on the shipping method selected by the customer.
Available shipping options may include Priority Shipping, Standard Shipping, and Free Shipping.
No additional standard shipping fees will be charged beyond the shipping cost shown at checkout.
5. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing tracking information if available.
Please allow up to 48 hours for tracking details to become active.
6. Incorrect or Incomplete Address
Please ensure that your shipping address is accurate and complete at checkout.
We are not responsible for delays caused by incorrect or incomplete address information, or for packages that are lost or undeliverable due to address errors.
Additional shipping or handling fees may apply for re-delivery.
7. Lost or Delayed Shipments
If your order has not arrived within the estimated delivery timeframe, please contact our customer support team.
We will assist in investigating the issue with the carrier.
While we strive to help resolve shipping issues, we are not responsible for delays or losses caused by third-party carriers.
8. Damaged Packages
If your package arrives damaged, please contact us within a reasonable time after delivery and provide clear photos of the damaged packaging and items.
We will review the case and assist according to our Return & Refund Policy.
9. Policy Updates
We reserve the right to modify or update this Shipping Policy at any time.
Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Shipping Policy or your order status, please contact us using the contact information provided in the footer.
Thank you for shopping with us. This Return & Refund Policy explains the terms and conditions under which returns and refunds are accepted for purchases made through our website. By placing an order, you agree to the terms outlined below.
1. No Exchange Policy
We do not offer exchanges at this time.
This policy allows us to maintain efficient inventory management, faster order processing, and consistent product availability for all customers. If you would like a different item, size, color, or version, please return the original item (if eligible) and place a new order separately.
2. Return Eligibility
You may request a return if all of the following conditions are met:
The return request is submitted within 30 days of confirmed delivery
The item is unused, unwashed, and in its original condition
The item includes all original packaging, tags, accessories, and documentation
The item is not listed as non-returnable (see Section 3)
Returns requested after the 30-day period will not be accepted.
3. Non-Returnable Items
The following items are not eligible for return:
Items marked as Final Sale or Non-Returnable at the time of purchase
Gift cards or store credit
Digital products or downloadable content
Items that show signs of use, damage, or alteration not caused by us
4. How to Initiate a Return
To start a return, please contact our customer support team and provide:
Your order number
The item(s) you wish to return
Reason for return (for internal reference only)
Returns sent without prior authorization may be refused.
5. Return Shipping
Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
We recommend using a trackable shipping method, as we are not responsible for lost or damaged return shipments.
Original shipping fees are non-refundable, except where required by law.
6. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved:
Refunds will be issued to the original payment method
Processing typically takes 1–3 business days, depending on your payment provider
Refund amounts may be reduced for items returned in unacceptable condition
7. Damaged or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, please contact us within a reasonable time after delivery and provide clear photos of the issue. We will review the case and, if approved, issue a refund in accordance with this policy.
8. Refused or Undeliverable Shipments
Orders that are refused or returned due to incorrect shipping information may be subject to additional handling or shipping fees, which may be deducted from the refund amount.
9. Policy Updates
We reserve the right to update or modify this Return & Refund Policy at any time. Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Return & Refund Policy or need assistance with a return, please contact us using the contact information provided in the footer.
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