
Advanced 3-Stage Water Purifier for Cats
Product Description
The Catit Triple Action Fountain Filter offers your cat fresh, clean and great-tasting water every day. With three filtration layers—cotton mesh, activated carbon and ion-exchange resin—it removes hairs and debris, filters out odors and impurities and softens tap water by reducing calcium and magnesium, helping support urinary tract health. Made with 75% less plastic for a more sustainable choice.
Features
·Triple-action filtration
·Mesh hair-capture layer
·Activated carbon media
·Ion-exchange resin technology
·75% less plastic design
·Compatible with full-size Catit Flower Fountains
Benefits
·Cleaner water: The mesh layer captures hair and debris so your cat gets clearer, cleaner drinking water.
·Odour-free experience: Activated carbon helps remove foul smells and impurities for fresher water.
·Urinary support: Ion exchange resin softens tap water by reducing calcium and magnesium, helping prevent urinary tract issues.
·Eco-friendly build: The filter pad uses 75% less plastic compared to earlier versions, reducing environmental impact.
·Full system fit: Designed to work seamlessly with all full-size Catit Flower Fountain models for hassle-free use.
Specifications
·Dimensions: 5.7 × 5.7 × 0.6 in (14.5 × 14.5 × 1.7 cm)
·Replacement interval: Every 30 days or sooner if visibly saturated
Materials Used
·Outer layer: Cotton mesh
·Filtration media: Activated carbon, Ion-exchange resin
How to Use
Usage Instructions
·Remove old filter: Take out the used filter from your Catit Flower Fountain and dispose of it before inserting a new one.
·Rinse new filter: Briefly rinse the new filter under clean running water to remove loose particles prior to placing it in the fountain.
·Insert correctly: Place the new Triple Action filter into the fountain’s filter slot, ensuring it is fully submerged and the water reaches the fountain’s designated fill line.
·Refill water: Fill the fountain with fresh water up to the indicated level and resume normal operation.
·Replace monthly: Change the filter every 30 days, or sooner if it appears visibly saturated or if multiple pets are using the fountain.
Additional Information
Care Instructions
·Weekly basin wash: Clean all fountain components with warm water and mild dish soap using a soft sponge; avoid aggressive detergents and abrasive materials.
·Pump maintenance: Remove and disassemble the pump every two weeks, rinse each part separately to clear debris and ensure proper flow.
·Filter check: Ensure the filter remains fully submerged in water at all times to prevent mold or floating issues; flip if floating until submerged properly.
·Daily water refresh: Refill the fountain with fresh water each day to encourage drinking and reduce bacterial growth.
Safety Instructions
·Stable placement only: Use the fountain on a flat, level surface and fill to the designated line to avoid tipping or water spillage.
·Turn off for cleaning: Always unplug the fountain before disassembling or cleaning to prevent electrical hazards.
·Use recommended filters: Only install certified filters from the manufacturer to maintain safe operation and proper compatibility.
·Inspect for wear: Regularly inspect the pump, wires and components; discontinue use if damage is found to prevent harm.
Frequently Asked Questions
Q1: What is the recommended replacement schedule for the filter?
Ans: The manufacturer recommends replacing the filter every 30 days for optimal results or sooner if it appears visibly saturated.
Q2: Can this filter reduce the risk of urinary tract issues in cats?
Ans: Yes. The ion-exchange resin component helps soften tap water by reducing calcium and magnesium, which can accumulate in the cat’s lower urinary tract.
Q3: Is this filter compatible with all Catit Flower Fountain models?
Ans: The filter is compatible with every full-size Catit Flower Fountain model but not necessarily with mini or non-Flower models.
Q4: What are the three filtration layers used in this product?
Ans: The filter includes a cotton mesh to capture hair and debris, activated carbon to remove odours and impurities, and ion-exchange resin to soften the water.
Q5: Does the filter itself treat any diseases or illnesses?
Ans: No. While it supports cleaner and softer drinking water, the product is not designed to cure or treat any disease or illness.
Thank you for shopping with us. This Shipping Policy outlines how and when orders are processed, shipped, and delivered after being placed on our website. By placing an order, you agree to the terms described below.
1. Order Processing Time
Order Cut-Off Time: Orders placed on business days before 6:00 PM local business time are considered received on the same day.
Orders placed after 6:00 PM, on weekends, or on public holidays will be processed on the next business day.
Processing Time: Orders are typically processed and prepared for shipment within 1–5 business days after the order is received.
Processing time includes order verification, quality checks, and packaging.
Processing time does not include shipping or delivery time.
2. Shipping Methods and Delivery Time
We currently offer the following shipping methods at checkout:
Priority Shipping: $5.99
Expected delivery time: 1–2 business days
Standard Shipping: $2.99
Expected delivery time: 3–6 business days
Free Shipping: $0
Expected delivery time: 5–8 business days
Delivery times are estimated from the time the order has been shipped and may vary depending on the shipping destination, carrier operations, weather conditions, holidays, or other unforeseen delays.
Estimated delivery times are provided for reference only and are not guaranteed.
3. Shipping Carriers
We work with reliable third-party shipping carriers to deliver your orders safely and efficiently. Carrier selection is determined based on destination, package size, and service availability.
Carrier delays are outside of our control, and we are not responsible for delays caused by the carrier.
4. Shipping Costs
We ship orders to addresses within the United States.
Shipping costs are displayed at checkout based on the shipping method selected by the customer.
Available shipping options may include Priority Shipping, Standard Shipping, and Free Shipping.
No additional standard shipping fees will be charged beyond the shipping cost shown at checkout.
5. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing tracking information if available.
Please allow up to 48 hours for tracking details to become active.
6. Incorrect or Incomplete Address
Please ensure that your shipping address is accurate and complete at checkout.
We are not responsible for delays caused by incorrect or incomplete address information, or for packages that are lost or undeliverable due to address errors.
Additional shipping or handling fees may apply for re-delivery.
7. Lost or Delayed Shipments
If your order has not arrived within the estimated delivery timeframe, please contact our customer support team.
We will assist in investigating the issue with the carrier.
While we strive to help resolve shipping issues, we are not responsible for delays or losses caused by third-party carriers.
8. Damaged Packages
If your package arrives damaged, please contact us within a reasonable time after delivery and provide clear photos of the damaged packaging and items.
We will review the case and assist according to our Return & Refund Policy.
9. Policy Updates
We reserve the right to modify or update this Shipping Policy at any time.
Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Shipping Policy or your order status, please contact us using the contact information provided in the footer.
Thank you for shopping with us. This Return & Refund Policy explains the terms and conditions under which returns and refunds are accepted for purchases made through our website. By placing an order, you agree to the terms outlined below.
1. No Exchange Policy
We do not offer exchanges at this time.
This policy allows us to maintain efficient inventory management, faster order processing, and consistent product availability for all customers. If you would like a different item, size, color, or version, please return the original item (if eligible) and place a new order separately.
2. Return Eligibility
You may request a return if all of the following conditions are met:
The return request is submitted within 30 days of confirmed delivery
The item is unused, unwashed, and in its original condition
The item includes all original packaging, tags, accessories, and documentation
The item is not listed as non-returnable (see Section 3)
Returns requested after the 30-day period will not be accepted.
3. Non-Returnable Items
The following items are not eligible for return:
Items marked as Final Sale or Non-Returnable at the time of purchase
Gift cards or store credit
Digital products or downloadable content
Items that show signs of use, damage, or alteration not caused by us
4. How to Initiate a Return
To start a return, please contact our customer support team and provide:
Your order number
The item(s) you wish to return
Reason for return (for internal reference only)
Returns sent without prior authorization may be refused.
5. Return Shipping
Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
We recommend using a trackable shipping method, as we are not responsible for lost or damaged return shipments.
Original shipping fees are non-refundable, except where required by law.
6. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved:
Refunds will be issued to the original payment method
Processing typically takes 1–3 business days, depending on your payment provider
Refund amounts may be reduced for items returned in unacceptable condition
7. Damaged or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, please contact us within a reasonable time after delivery and provide clear photos of the issue. We will review the case and, if approved, issue a refund in accordance with this policy.
8. Refused or Undeliverable Shipments
Orders that are refused or returned due to incorrect shipping information may be subject to additional handling or shipping fees, which may be deducted from the refund amount.
9. Policy Updates
We reserve the right to update or modify this Return & Refund Policy at any time. Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Return & Refund Policy or need assistance with a return, please contact us using the contact information provided in the footer.
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