
Triple-Action Otic Solution for Dogs, Cats & Small Mammals
Product Description
Abelia TrisOtic by VetNova Animal Health is a gentle, aqueous antimicrobial ear-cleaning solution formulated for dogs, cats, and small mammals. Its alkalizing, non-irritating formula disrupts bacterial biofilm and creates an unfavorable environment for microbial growth. Antibiotic and corticosteroid-free, it is safe for frequent and long-term use, making it the treatment of choice for ulcerated or irritated ears.
Benefits
- Antimicrobial Action: Disrupts microorganism biofilm by chelating calcium and magnesium from the bacterial cell membrane, controlling bacterial growth.
- Potentiates Antibiotics: The synergistic action of EDTA, tromethamine, and benzyl alcohol enhances antiseptic effects.
- Safe for Sensitive Ears: Non-irritating aqueous base makes it the treatment of choice even for ulcerated or severely irritated ear canals.
- Antibiotic & Steroid-Free: Contains no antibiotics or corticosteroids, reducing the risk of resistance and side effects with frequent use.
- Scent-Free Solution: Completely fragrance-free, making it ideal for pets that are sensitive to strong scents or odors.
- Perforated Eardrum Safe: Can be safely used in pets with perforated tympanic membranes, alone or in combination with other treatments.
Ingredients
Active Ingredients
Tromethamine base 0.6%, Tromethamine HCl 0.35%, EDTA 0.12%, and Benzyl alcohol 0.3%.
Inactive Ingredients
Water and Polysorbate 20.
How to Use
Directions for Use
- Inspect Ears First: Before application, visually check your pet's ears for redness, swelling, or discharge and consult a vet if abnormalities are present.
- Fill the Ear Canal: Apply solution as needed to fill the ear canal, using 5–10 drops depending on the size of your pet's ear.
- Massage Gently: Gently massage the ear base to loosen wax and debris; a squishing sound during massage is completely normal.
- Allow Head Shaking: Let your pet shake its head naturally, which helps dislodge loosened debris and excess solution from the ear canal.
- Wipe Away Excess: Use a soft cotton ball or absorbent material to wipe away any excess solution visible at the entrance of the ear canal.
- Pre-Treatment Timing: When using before a prescription ear treatment, apply TrisOtic 15-30 minutes prior to allow the solution to prepare the ear canal.
- Wash Hands After: Always wash hands thoroughly after each application to maintain proper hygiene.
Additional Information
Precautions
- Topical Use Only: This product is for animal and external (topical) use only; it is not intended for oral or systemic administration.
- Avoid Eye Contact: Keep the TrisOtic solution away from your pet's eyes during application; if any gets in, rinse thoroughly with water.
- Severely Irritated Skin: Do not apply to severely irritated skin; consult your veterinarian before use if the ear condition appears severe.
- Keep Away from Children: Store this product out of reach of children and other animals at all times to prevent accidental ingestion or misuse.
- Veterinarian Guidance: Always follow your veterinarian's recommendation and evaluations when determining the frequency and duration of use.
Possible Side Effects
- Increased Irritation: If irritation develops or worsens following application, stop use immediately and contact your veterinarian for further guidance.
Storage Instructions
- Room Temperature Storage: Store the product at room temperature; avoid exposing the bottle to excessive heat, cold, or direct sunlight.
- Keep Container Sealed: Always ensure the bottle is properly sealed after use to maintain product integrity and prevent contamination.
- Out of Reach: Store away from children and animals in a secure location to prevent accidental access or misuse.
Shipping & Return
We offer ground, express, priority, and international delivery; see our shipping policy for details.
For return instructions or product concerns, please refer to our detailed refund policy.
Frequently Asked Questions
Q1: What is Abelia TrisOtic used for in pets?
Ans: Abelia TrisOtic is a gentle, antimicrobial, and alkalizing otic solution used to clean and maintain the ear health of dogs, cats, and small mammals. It is especially effective for ulcerated or irritated ears and supports routine ear hygiene when used regularly.
Q2: How does TrisOtic help with bacterial ear infections?
Ans: TrisOtic disrupts bacterial biofilm by chelating calcium and magnesium from the cell membrane. The synergistic action of EDTA, tromethamine, and benzyl alcohol enhances the antiseptic effect and potentiates the action of topically applied antibiotics.
Q3: Can Abelia TrisOtic be used before prescription ear treatments?
Ans: Yes, TrisOtic is recommended for use 15-30 minutes before applying prescription ear treatments. It prepares the ear canal by removing wax and debris, which helps improve the effectiveness of the subsequent antibiotic or medicated application.
Q4: Can Abelia TrisOtic be used on pets with perforated eardrums?
Ans: Yes, TrisOtic can be safely used in pets with perforated tympanic membranes (eardrums). It can be used alone or combined with other otic treatments as directed by a veterinarian, making it versatile for various ear conditions.
Q5: How often should I use TrisOtic for routine ear maintenance?
Ans: For routine ear maintenance, apply TrisOtic once or twice a week. For active ear problems, use once or twice daily. Always follow your veterinarian's specific recommendation for your pet's condition.
Q6: Is Abelia TrisOtic suitable for small mammals?
Ans: Yes, TrisOtic is formulated for use in dogs, cats, and small mammals. It is a gentle, non-irritating solution that is appropriate for a variety of pets requiring routine ear cleaning or management of ear conditions.
Q7: Will TrisOtic stain my pet's bedding or furniture?
Ans: No, Abelia TrisOtic is specifically formulated to not stain pet beds or furniture. It is an aqueous-based, scent-free solution, making it a practical and convenient option for regular home use.
Thank you for shopping with us. This Shipping Policy outlines how and when orders are processed, shipped, and delivered after being placed on our website. By placing an order, you agree to the terms described below.
1. Order Processing Time
Order Cut-Off Time: Orders placed on business days before 6:00 PM local business time are considered received on the same day.
Orders placed after 6:00 PM, on weekends, or on public holidays will be processed on the next business day.
Processing Time: Orders are typically processed and prepared for shipment within 1–5 business days after the order is received.
Processing time includes order verification, quality checks, and packaging.
Processing time does not include shipping or delivery time.
2. Shipping Methods and Delivery Time
We currently offer the following shipping methods at checkout:
Priority Shipping: $5.99
Expected delivery time: 1–2 business days
Standard Shipping: $2.99
Expected delivery time: 3–6 business days
Free Shipping: $0
Expected delivery time: 5–8 business days
Delivery times are estimated from the time the order has been shipped and may vary depending on the shipping destination, carrier operations, weather conditions, holidays, or other unforeseen delays.
Estimated delivery times are provided for reference only and are not guaranteed.
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We work with reliable third-party shipping carriers to deliver your orders safely and efficiently. Carrier selection is determined based on destination, package size, and service availability.
Carrier delays are outside of our control, and we are not responsible for delays caused by the carrier.
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We ship orders to addresses within the United States.
Shipping costs are displayed at checkout based on the shipping method selected by the customer.
Available shipping options may include Priority Shipping, Standard Shipping, and Free Shipping.
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Once your order has shipped, you will receive a shipping confirmation email containing tracking information if available.
Please allow up to 48 hours for tracking details to become active.
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Please ensure that your shipping address is accurate and complete at checkout.
We are not responsible for delays caused by incorrect or incomplete address information, or for packages that are lost or undeliverable due to address errors.
Additional shipping or handling fees may apply for re-delivery.
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If your order has not arrived within the estimated delivery timeframe, please contact our customer support team.
We will assist in investigating the issue with the carrier.
While we strive to help resolve shipping issues, we are not responsible for delays or losses caused by third-party carriers.
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If your package arrives damaged, please contact us within a reasonable time after delivery and provide clear photos of the damaged packaging and items.
We will review the case and assist according to our Return & Refund Policy.
9. Policy Updates
We reserve the right to modify or update this Shipping Policy at any time.
Changes will be effective immediately upon posting on this page.
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If you have any questions regarding this Shipping Policy or your order status, please contact us using the contact information provided in the footer.
Thank you for shopping with us. This Return & Refund Policy explains the terms and conditions under which returns and refunds are accepted for purchases made through our website. By placing an order, you agree to the terms outlined below.
1. No Exchange Policy
We do not offer exchanges at this time.
This policy allows us to maintain efficient inventory management, faster order processing, and consistent product availability for all customers. If you would like a different item, size, color, or version, please return the original item (if eligible) and place a new order separately.
2. Return Eligibility
You may request a return if all of the following conditions are met:
The return request is submitted within 30 days of confirmed delivery
The item is unused, unwashed, and in its original condition
The item includes all original packaging, tags, accessories, and documentation
The item is not listed as non-returnable (see Section 3)
Returns requested after the 30-day period will not be accepted.
3. Non-Returnable Items
The following items are not eligible for return:
Items marked as Final Sale or Non-Returnable at the time of purchase
Gift cards or store credit
Digital products or downloadable content
Items that show signs of use, damage, or alteration not caused by us
4. How to Initiate a Return
To start a return, please contact our customer support team and provide:
Your order number
The item(s) you wish to return
Reason for return (for internal reference only)
Returns sent without prior authorization may be refused.
5. Return Shipping
Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
We recommend using a trackable shipping method, as we are not responsible for lost or damaged return shipments.
Original shipping fees are non-refundable, except where required by law.
6. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved:
Refunds will be issued to the original payment method
Processing typically takes 1–3 business days, depending on your payment provider
Refund amounts may be reduced for items returned in unacceptable condition
7. Damaged or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, please contact us within a reasonable time after delivery and provide clear photos of the issue. We will review the case and, if approved, issue a refund in accordance with this policy.
8. Refused or Undeliverable Shipments
Orders that are refused or returned due to incorrect shipping information may be subject to additional handling or shipping fees, which may be deducted from the refund amount.
9. Policy Updates
We reserve the right to update or modify this Return & Refund Policy at any time. Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Return & Refund Policy or need assistance with a return, please contact us using the contact information provided in the footer.
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