Abelia Small Pet Otic Ear Cleaner - US 5625
Abelia Small Pet Otic Ear Cleaner - US 5625
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- The return request is submitted within 30 days of confirmed delivery
Gentle Otic Solution That Cleanses, Restores, and Calms
Product Description
Abelia Small Pet Otic by VetNova is a soothing, antimicrobial ear cleaner formulated specifically for puppies, kittens, small breeds of dogs and cats, ferrets, rabbits, and other pocket pets. It gently cleanses the ear canal, relieves itching, and restores a healthy ear environment. Antibiotic and corticosteroid-free, it is safe for frequent and long-term use, including with a perforated tympanic membrane.
Benefits
- Soothes and Calms Irritation: Relieves itching and calms discomfort caused by ear infections, mites, or disrupted epithelium in sensitive small pets.
- Epithelium Restoration: Nourishes and replenishes ear canal epithelium to support healing and restore healthy tissue after treatment.
- Dries Excess Moisture: Boric acid works to dry out excess moisture in the ear canal, reducing the risk of yeast and bacterial overgrowth.
- Antibiotic & Steroid Free: Free from antibiotics and corticosteroids, making it a gentle, safe option for sensitive and exotic small mammals.
- Allergy-Test Safe: Does not interfere with allergy testing, so it can be safely used alongside veterinary diagnostic workups.
- Stain and Oil Free: The aqueous formula leaves no stains or oily residue on fur, pet beds, or furniture, ensuring a clean application every time.
Variants
Available in two sizes:
- 2 oz
- 4 oz
Ingredients
Active Ingredients
Zinc gluconate 1%, L-lysine 1%, Boric acid 1%, and Taurine 0.5%.
Inactive Ingredients
Deionized water, propylene glycol, methylparaben, and propylparaben.
How to Use
Directions for Use
- Apply the Drops: Place 5–10 drops into your pet's ear, using enough solution to coat the ear canal based on its size.
- Massage the Ear: Massage the ear base for 15-30 seconds to help loosen dirt and wax and spread the solution throughout the ear canal.
- Remove Excess Solution: Wipe away any excess liquid and loosened debris from the outer ear using a clean cotton ball or other soft, absorbent material.
- Use as Directed: Follow your veterinarian's instructions for how often and how long to use this product, especially when treating an active ear condition.
- Do Not Use Cotton Swabs: Avoid inserting cotton swabs into the ear canal, as they may force debris deeper into the ear and may cause injury.
Additional Information
Precautions
- Topical Use Only: This product is strictly for animal and topical use only; it should never be ingested or applied internally beyond ear canal use.
- Avoid the Eyes: Take care not to get the solution in your pet’s eyes, as it may cause discomfort or irritation.
- Store Safely: Keep the product in a secure place away from children and pets to help prevent accidental use or swallowing.
- Check with Your Veterinarian: If your pet has ongoing, recurring, or severe ear issues, speak with your veterinarian to help determine the best care plan.
Possible Side Effects
- Possible Irritation: If your pet’s ear gets more red, itchy, or uncomfortable after using the product, stop right away and check with your vet.
- Unusual Reactions: If you notice anything out of the ordinary after use, stop using it and talk to your veterinarian to find out what’s going on.
Shipping & Return
We offer ground, express, priority, and international delivery; see our shipping policy for details.
For return instructions or product concerns, please refer to our detailed refund policy.
Frequently Asked Questions
Q1: What animals is Abelia Small Pet Otic suitable for?
Ans: This ear cleaner is formulated for kittens, puppies, small breeds of cats and dogs, ferrets, rabbits, and other pocket pets. It is specifically designed for pets with very sensitive ears. Talk to your vet for guidance specific to your pet's needs.
Q2: What ear conditions does this otic solution treat?
Ans: It is indicated for acute and chronic yeast infections, including Malassezia spp. otitis, disrupted ear canal epithelium, and excess debilitating moisture. It also helps regenerate ear canal epithelium after treatment for ear mites in kittens, puppies, ferrets, and rabbits.
Q3: How many drops should I apply per use?
Ans: Apply 5 to 10 drops depending on the size of the ear canal. Gently massage the ear base after application, then wipe away excess solution with a soft absorbent material. Follow your veterinarian's specific recommendations for your pet.
Q4: How often should this ear cleaner be used?
Ans: For initial ear problems, use once or twice daily as directed by your veterinarian. For maintenance, use once or twice weekly. Always follow your veterinarian's evaluation and personalized recommendations for your small pet's specific condition and health status.
Q5: Is this product safe for long-term use?
Ans: Yes, this otic solution is safe for frequent and long-term use. It is also safe for use with a perforated tympanic membrane. Being antibiotic and corticosteroid-free, it is a gentle option suitable for ongoing ear maintenance in sensitive small pets.
Q6: Does this solution interfere with allergy tests?
Ans: No, this ear cleaner does not interfere with allergy tests, making it a safe option to use alongside veterinary allergy diagnostics. It is also stain-free and oil-free, leaving no residue on fur, bedding, or furniture after application.
Q7: What should I do if my pet shows irritation after use?
Ans: If irritation develops or worsens after application, discontinue use immediately and consult your veterinarian. Do not resume use without veterinary guidance. Monitoring your pet closely after the first few applications is recommended to ensure the product is well-tolerated.
Thank you for shopping with us. This Shipping Policy outlines how and when orders are processed, shipped, and delivered after being placed on our website. By placing an order, you agree to the terms described below.
1. Order Processing Time
Order Cut-Off Time: Orders placed on business days before 6:00 PM local business time are considered received on the same day.
Orders placed after 6:00 PM, on weekends, or on public holidays will be processed on the next business day.
Processing Time: Orders are typically processed and prepared for shipment within 1–5 business days after the order is received.
Processing time includes order verification, quality checks, and packaging.
Processing time does not include shipping or delivery time.
2. Shipping Methods and Delivery Time
We currently offer the following shipping methods at checkout:
Priority Shipping: $5.99
Expected delivery time: 1–2 business days
Standard Shipping: $2.99
Expected delivery time: 3–6 business days
Free Shipping: $0
Expected delivery time: 5–8 business days
Delivery times are estimated from the time the order has been shipped and may vary depending on the shipping destination, carrier operations, weather conditions, holidays, or other unforeseen delays.
Estimated delivery times are provided for reference only and are not guaranteed.
3. Shipping Carriers
We work with reliable third-party shipping carriers to deliver your orders safely and efficiently. Carrier selection is determined based on destination, package size, and service availability.
Carrier delays are outside of our control, and we are not responsible for delays caused by the carrier.
4. Shipping Costs
We ship orders to addresses within the United States.
Shipping costs are displayed at checkout based on the shipping method selected by the customer.
Available shipping options may include Priority Shipping, Standard Shipping, and Free Shipping.
No additional standard shipping fees will be charged beyond the shipping cost shown at checkout.
5. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing tracking information if available.
Please allow up to 48 hours for tracking details to become active.
6. Incorrect or Incomplete Address
Please ensure that your shipping address is accurate and complete at checkout.
We are not responsible for delays caused by incorrect or incomplete address information, or for packages that are lost or undeliverable due to address errors.
Additional shipping or handling fees may apply for re-delivery.
7. Lost or Delayed Shipments
If your order has not arrived within the estimated delivery timeframe, please contact our customer support team.
We will assist in investigating the issue with the carrier.
While we strive to help resolve shipping issues, we are not responsible for delays or losses caused by third-party carriers.
8. Damaged Packages
If your package arrives damaged, please contact us within a reasonable time after delivery and provide clear photos of the damaged packaging and items.
We will review the case and assist according to our Return & Refund Policy.
9. Policy Updates
We reserve the right to modify or update this Shipping Policy at any time.
Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Shipping Policy or your order status, please contact us using the contact information provided in the footer.
Thank you for shopping with us. This Return & Refund Policy explains the terms and conditions under which returns and refunds are accepted for purchases made through our website. By placing an order, you agree to the terms outlined below.
1. No Exchange Policy
We do not offer exchanges at this time.
This policy allows us to maintain efficient inventory management, faster order processing, and consistent product availability for all customers. If you would like a different item, size, color, or version, please return the original item (if eligible) and place a new order separately.
2. Return Eligibility
You may request a return if all of the following conditions are met:
The return request is submitted within 30 days of confirmed delivery
The item is unused, unwashed, and in its original condition
The item includes all original packaging, tags, accessories, and documentation
The item is not listed as non-returnable (see Section 3)
Returns requested after the 30-day period will not be accepted.
3. Non-Returnable Items
The following items are not eligible for return:
Items marked as Final Sale or Non-Returnable at the time of purchase
Gift cards or store credit
Digital products or downloadable content
Items that show signs of use, damage, or alteration not caused by us
4. How to Initiate a Return
To start a return, please contact our customer support team and provide:
Your order number
The item(s) you wish to return
Reason for return (for internal reference only)
Returns sent without prior authorization may be refused.
5. Return Shipping
Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
We recommend using a trackable shipping method, as we are not responsible for lost or damaged return shipments.
Original shipping fees are non-refundable, except where required by law.
6. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved:
Refunds will be issued to the original payment method
Processing typically takes 1–3 business days, depending on your payment provider
Refund amounts may be reduced for items returned in unacceptable condition
7. Damaged or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, please contact us within a reasonable time after delivery and provide clear photos of the issue. We will review the case and, if approved, issue a refund in accordance with this policy.
8. Refused or Undeliverable Shipments
Orders that are refused or returned due to incorrect shipping information may be subject to additional handling or shipping fees, which may be deducted from the refund amount.
9. Policy Updates
We reserve the right to update or modify this Return & Refund Policy at any time. Changes will be effective immediately upon posting on this page.
10. Contact Us
If you have any questions regarding this Return & Refund Policy or need assistance with a return, please contact us using the contact information provided in the footer.
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